My younger brother has always felt like he was kind of the forgotten child in the family. He's the youngest of seven, and was the last to do everything. But he was the first to receive your flowers when I sent them to him for his birthday. It just made his day. He tried to be "cool" about it, but I could tell he was very pleased at having received such a great gift. Do you know how I knew for sure that he loved them? He's now sending your flowers to everyone else in our family. How's that for reading a man?(Wanda M., Napa CA )

 

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Is there some kind of large population of patient souls where you get your customer service people from? Do they also babysit for a trio of tiny terrors (ages: 3, 6, & 8)? I must have been on the phone with this person (I forget her name, sorry!) for at least a half an hour trying to order a simple flower arrangement and I have to chase around my terrors (I mean: lovely children) at the same time. I think it took me half that time just to get her the address. Thanks for not hanging up on me. HA!(Anne B., Appleton WI )

 

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I wouldn’t normally comment on service from any business, however the treatment you have given me as I spent so long agonizing over my lovers’ sympathy arrangements has prompted me to break the habit of a lifetime. Your sensitivity was greatly appreciated.(Almeda Morales, Fort Wayne IN )

 

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I had screwed up every anniversary gift since we were married. Last year, I got my wife what she asked for... in the wrong size. That was a disaster. I thought flowers would be the safe choice this year. You know, nothing ostentatious or gaudy, just something small to say how much I appreciated being married to this wonderful woman. I'm very appreciative that your phone operator took the time to help me choose a bouquet. I didn't think it would get much of a reaction other than not letting me screw up another gift. But I got the warmest reception from a present that I ever got from her. I guess that wasn't too hard, since my other gifts really stunk it up, but I'm appreciative that you took the time to hold my hand through the process to get something really great. That's all I have to say.(Joey P., Santa Rosa CA )

 

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Your flower bouquets are very good, and I will continue to use you for as long as I can!(Ahmed Saint, Oklahoma City OK )

 

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It seems strange to me that here in the tropics it can be trouble to find some kinds of flowers. But it's just like up there in the US with tropical flowers. Sometimes you need cold weather to grow some of these varieties of roses and asters. It's interesting the differences that climate makes. I like to order from you because you are so reliable and have a diverse selection. I also like that I can order from you when I'm down here and you're up there. Thanks.(Gabriella R. , Bogotá , Colombia)

 

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There's a new mother and baby that would like to thank you for the lovely and elegant dendrobium orchid delivered shortly before the baby was delivered. It was the first gift to arrive and it was waiting for me in the room when we all got back. I am writing this on a palm computer in the hospital. I wanted to indicate my appreciation to you, and I am also feigning being busy with something while my mother-in-law is trying to talk to me about the correct raising of my child. I've been dreading this moment, but she's the one who sent the orchid, so I guess I'll eventually have to sit through this lecture. Thank you for being a purveyor of beautiful things. I won't hold it against you that my mother-in-law was the one to make the order. Wish me luck.(Theresa A. , Dayton OH )

 

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Nevermind flower bouquets and dozen roses and other traditional flower delivery, give me gift baskets!(Olivia J.T. Black, Dallas TX )

 

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I cannot begin to count the amount of money I have spent on flowers from you - I just seem to be able to find something for any occasion!(Sandra Pilcher, Memphis TN )

 

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My flowers were beautifully arranged; a delight to behold plus I got a lovely smile from the courier as he handed them to me!(Alisha Feldman, Fremont CA )

 

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