Your flowers suited our wedding anniversary perfectly, and we will of course be recommending you to all of our friends!(Almeda Mistry, West Bloomfield Michigan )

 

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You must have been doing this for years and years to have achieved a near perfect level of customer service. You somehow got the address right, even when I wasn't sure. I wasn’t familiar with the format of addresses in America, and I dashed off a panicky note to you earlier. I’d like to apologize to you if I could, because by the time I wrote the note and sent it off, apparently it had already been fixed and was well on its way to being sent to the right place.(Barbara P. , Durban , South Africa)

 

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My mother is a stickler for detail, and she points out the flaws in everyone and everything, God love her. I suppose she means well, and she thinks she's doing people a favor by letting loose on them. Well, this was one time she couldn't find any flaws. The flowers you sent were exactly perfect. And this was according to my mother. Thank you for making me look as good as could be hoped for.(Amber R. , Marseille , France)

 

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A good way to tell if you're doing a good job is if you have repeat customers. I am what you might call an "extreme" repeat customer. I haven't counted the number of flower orders I've done with you, but it's a lot. There's a lot of people who need flowers, especially those who don't know why I continue to live on the other side of the world.(Joanne H. , Valparaíso , Chile)

 

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I'm addicted. I admit it. My name is Christine and I'm a floraholic. I send flowers for any old occasion and I'm not ashamed to admit it. Last month I sent flowers to my friend on the occasion of purchasing a new car. I know I have a problem and I'm working on it. But with your help I think I can get through it.(Jen S., Mauldin SC )

 

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I order one or two flower bouquets for my shop counter each week, it's always nice to hear compliments on them, and I always tell my customers where they've come from!(Anthony Grieve, Rochester NY )

 

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The "Burst of Joy" bouquet of flowers is really something. My aunt Leslie just about started laughing when she saw it because it's so big and bold and colorful. She fawned over it, even though we've never been close. I think she was impressed by the flowers more than the thought of it because at first she didn't recognize the name of the person who gave them to her (mine). She's a little batty, but we did end up talking a little bit after her birthday party, and we've gotten a little closer. Thanks.(Joy T. , Wenatchee WA )

 

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I don't know what I was thinking. I like to wander around when I go shopping, and the other day I happened into a florist, who had a special on a spring arrangement of irises and tulips. Though I often use your services for flower delivery, I was taken in by the price, and I sent some to my friend in Vancouver because she's going through a rough time right now. Well, I think you spoiled me for flowers, because I got a call from her when they arrived. She's didn't say anything bad about it, but I could tell from the tone in her voice that they weren't exactly glowing with radiance. Hmmmm, I thought. About a month later, things were still bad for her, so I decided to use you to send them (because I happened to be at home when I thought of it). The results were telling. She went on and on about how your flowers were so much better than the previous ones. She thought it could have been the time of year that accounted for the difference, but I knew better. I should have known.(Daniela D. , Rochester NY )

 

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I've always found many small shops highly suspect when it comes to real business communications. I don't know how large or small you are, but I suppose the proof is in the pudding. It's very difficult to do the little things correctly all the time, but somehow you manage it, and for that you have my admiration... and my business. I especially appreciate your professionalism and the way you take everything you do seriously enough to be appropriate for B2B.(Betty Jo O. , Brooksville FL )

 

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My clinic takes a weekly delivery of flowers to generate a feeling of healthiness and wellbeing, and your flower delivery is so prompt that the flowers are delivered at their most potent and as such create the desired atmosphere of comfort we require.(Henry Gold, Jersey City NJ )

 

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