I don't believe what just happened. I sent flowers to my sister, who was on a business trip across the country. She e-mailed me that she won a big account, so I sent her a congratulations present. Little did I know she checked out early and was already back home! I have never in my life been contacted by a delivery company to tell me that the person I sent a gift to had checked out and would I like to send it to where they are now! My sister got the flowers and I got a big shock as to the quality of your service. You and FTD must have a direct line to one another. What a refreshing attitude! Thanks!(Melody E. , Port St. Lucie FL )

 

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I wish I could give you some suggestions on how to improve, but the fact is I can't think of anything you could possibly improve on. (Cammie J. , Kenosha WI )

 

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You folks raise the bar for excellent service and usability. The web engine you use is one of the best I've seen for ordering in a retail environment, and the look and feel of your site is very easy on the eyes. I appreciate the trouble you went to to make the whole ordering experience a pleasant one for the customer, and I think it's because you really care about the people who orders flowers and gifts from you. Kudos to you.(Kelton D., Carson City NV )

 

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I just wanted to say thank you for making sure that my father’s birthday arrangement of balloons and flowers were on-time. Thank you.(Jen L., Montgomery AL )

 

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I'm not the best gift-giver in the world. I usually have no idea what to send anyone for anything. Now I send flowers from you at every occasion, and it seems like they are appropriate for everything. I still don't believe how much people gush over what they get from me, but there you go.(Juanita P. , Barnstable Town MA )

 

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Thank you for such a prompt and professional delivery of my gift order. I thoroughly enjoyed every aspect of ordering flowers from your site, and I will tell everyone I know just how well my order was handled.(Helen U. , Wilmington NC )

 

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Boy, you guys are great. Thanks for the service I received just to send a plant to my mother in Sheboygan. I love Russia and its many layers, but I've been homesick for a long time now. It's going to be a while before I get to be home again, but it feels like every time I send a gift over there, I'm sending a little piece of me also.(Ross D., St. Petersburg )

 

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I don't think many DIY stores have flowers on show at the counter. My husband was reluctant at first, but once he saw we were getting more female custom he was fine – he's dated three of them already!(Cary Hunter, Detroit Michigan )

 

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It’s late, but I wanted to write and tell you that the flowers really did come for my father’s birthday. I had been calling and calling your office to make sure they had arrived, and they hadn’t yet. It turned out that they got there before I even called the first time, and my father was enjoying them, but the nurse’s station got the wrong room. After that it was just a comedy of errors. But none of them were yours. I’m sorry for bothering you so much, but it turned out OK. I really needn't have even called at all.(Koniko E., Santa Barbara CA )

 

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The way my family celebrates Christmas, you would think it was Festivus. My dad always tries to challenge someone to wrestle and we have a tinsel lined pole in the back yard that I used to practice tetherball on. I don't know if my parents have developed a sense of humor or we're all really warped. I'm glad I was able to bring some semblance of normalcy into Christmas, though, with the flowers that I sent ahead of time. They made the day seem warmer somehow and somewhat less bizarre.(Steven J., Fresno CA )

 

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I am so impressed by how efficient and quick you are to handle the volume of business that you must do. I’ve been looking over your site and you have so many different options to choose from, I have to wonder what kind of operation you run. It must be a tight ship because everything runs so smoothly. I am impressed at how you handle flower orders from all over the world.(Gillian C., Huntington WV )

 

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I like that you can add extras to the arrangements you send for a reasonable charge. I sent the Butterfly Basket and added a balloon onto it for my best friend's birthday. I saw those butterflies and it made me think of her. She was very happy with it when she received it. Great job!(Colette D., Oklahoma City OK )

 

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People should know about retailers like you. I was so impressed at how you handled my whole transaction from start to finish. It was about the quickest, easiest I ever ordered flowers.(Kate C., Mobile AL )

 

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Thanks for the beautiful floral arrangements you made for our wedding day. They helped make our wedding day that extra bit special.(Darren Duff, Cincinnati OH )

 

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Our Aunt Liz sadly passed away last week, and left to make the sympathy arrangements I've been touched by your staff's sensitivity. Thank you.(William Connolly, Fort Worth TX )

 

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There's a new mother and baby that would like to thank you for the lovely and elegant dendrobium orchid delivered shortly before the baby was delivered. It was the first gift to arrive and it was waiting for me in the room when we all got back. I am writing this on a palm computer in the hospital. I wanted to indicate my appreciation to you, and I am also feigning being busy with something while my mother-in-law is trying to talk to me about the correct raising of my child. I've been dreading this moment, but she's the one who sent the orchid, so I guess I'll eventually have to sit through this lecture. Thank you for being a purveyor of beautiful things. I won't hold it against you that my mother-in-law was the one to make the order. Wish me luck.(Theresa A., Dayton OH )

 

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I really appreciate the range of prices that you offer. I’m a college student and can’t really get into the top range flower arrangements, but the lower range has some really nice stuff that I was able to send over the holidays to a nice girl. Thanks.(Taylor U., Elkhart IN )

 

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