Bravo, sirs & misses! whoever is responsible over there for putting everything in their proper places and getting everything to their proper locations. I can't begin to describe just how brilliant you've been for us because I really don't know how you do it. (Richard F., Bristol )

 

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My husband sent me some flowers while on his way home from Germany. I haven’t cried so much since he went away and imagine my surprise as he walked in the door right after the flowers were delivered!(Heide Marriott, San Juan PR )

 

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Thank you for being so calm and understanding. And I’d like to apologize to Heather, who took my call. There was a problem with my credit card and I really freaked out. All of the emotion surrounding my husband’s funeral just came roaring out at that moment, and then to have my credit card stop working was just too much. This was three months ago, and I am only now coming to terms with the whole thing. But I wanted to apologize to Heather, who was gracious enough to let me vent at her and smart enough to take care of the problem on the spot.(Katherine L., Mayaguez PR )

 

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I've worked as a still life model for several years now, and can honestly say that the flowers the art department has delivered from you are absolutely head and shoulders above the rest!(Ina Principal, Philadelphia PA )

 

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My wife gave me the third degree about sending her flowers "just because." Being a woman, she immediately suspected that I was having an affair. When I asked her why she would possibly suspect that, she answered that those flowers were 100 times nicer than anything else I've ever given her. So what's up with that, people? You want to put a warning label on your website or something?(Carter N., Mansfield OH )

 

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I received one of your gift baskets from my parents in Japan recently who had ordered them online. Thank you for embracing the power of the Web, otherwise I would never have had such a wonderful gift from so far away, from the two people I love dearest.(Haru Takahashi, Buffalo NY )

 

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I don't trust any flower shop that doesn't use FTD. I also don't trust any flower shop that messes up an order, no matter how small or big. My business, at bottom, is about persuasion, and if my persuasive powers are undermined by a poorly delivered PR gift, then I look bad, which makes you look bad. I say this as a theoretical, because I have never had occasion to complain about any bad things: The fact is, there haven't been any bad experiences I've had sending gifts to other businesses, provided I use you folks.(Kirk V. , Prescott AZ )

 

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I'd like to think that I was making my daughter happy when I sent flowers to her on her first day at college, but I really suspected that she was embarrassed by her mother in front of her dorm-mates. It was a little of both, I guess. She called to say that she really enjoyed them, but she asked if it was OK that she told everyone they were from her boyfriend. *sigh* There's only so much a mother can do. (Margo E., Holland MI )

 

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I just sent some Valentine's Day roses to someone I've been admiring from afar for a while now. As I am writing this they are on route to him, and I don't know how he's going to react. I don't know if it's such a good idea that you have same day delivery, because it doesn't give me a chance to think everything through before things start to happen. I'm getting ahead of myself, I know, but I can't help it. I have all of this nervous energy, wondering what the reaction will be. The best I can do right now is to say thank you for being there when I made the choice to jump in with both feet.(Lisa C. , Kokomo IN )

 

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I was used to sending flowers and choosing from, maybe, twenty or thirty different arrangements. Good grief! With your custom arrangements and almost unlimited possibilities of cut flower assortments, I can send any birthday arrangement I want at any time of year! Wow!(Joan E., Nashua NH )

 

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