If I could give one piece of advice to people looking for a reputable flower delivery company, it would be not to be fooled by the superficial look of the website. There are a lot of flower companies affiliated with FTD or that have a number of arrangements to choose from. But the only way you can tell who is good and who is not so good is to try them yourself. And if you're like me, you have neither the time nor the money for that. So I took a look around your website - in addition to some other companies - and I saw your testimonials page. The reports were glowing. It wasn't just the normal "satisfaction" type customer comments. The people you call customers actually seem to feel like you're a part of their lives, which is very telling for a potential customer like me. I'm here to let everyone else know that what other people are saying is true. Everything is done deceptively professionally. I say that because you really feel like you're treated like a part of something like a family, even though everything that you do is in the name of business. You must know how rare that is, and even if you don't, don't let all this go to your head. You people get such great reviews for a reason.(Pat Y., New Orleans LA )

 

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Thank you for being so calm and understanding. And I’d like to apologize to Heather, who took my call. There was a problem with my credit card and I really freaked out. All of the emotion surrounding my husband’s funeral just came roaring out at that moment, and then to have my credit card stop working was just too much. This was three months ago, and I am only now coming to terms with the whole thing. But I wanted to apologize to Heather, who was gracious enough to let me vent at her and smart enough to take care of the problem on the spot.(Katherine L. , Mayaguez PR )

 

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I guess the virus that's been going around has finally gotten to my brother, who's been down for almost a week now. I sent him flowers from your site a couple of days ago. He tried calling, but his voice was too shot for him to say anything, so we chatted a while until he fell asleep. I wanted to pass on the message that he liked them a lot, even in the bemused, post-feminist way he has about him. And the fact that he's been sick. He means well. Thank you for providing me a way to cheer him up.(Ginny E., Saratoga Springs NY )

 

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Sitting in front of my PC all week can be mind-numbing, but a quick visit to your floral shop can relieve the tedium, especially if I find what I want to liven up my desk!(Lisa P. Takahashi, Newark NJ )

 

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I would imagine you don't get many older male recipients of your flower deliveries, but the daffodils you sent from my niece Justine last month were very nicely arranged.(Albert Bingham, Phoenix AZ )

 

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I wish someone had told me about you earlier. I don’t like talking about this, but the flowers at my grandmother’s funeral last year were unnecessarily gaudy. She didn’t like a big show, and I always thought she would have disapproved of them. Unfortunately, my mother died this year. I had used you before for birthdays, so I thought it couldn’t be worse than what my grandmother had. I feel strange saying this, but I think both of them would have really loved the flowers and arrangements that your people put together and delivered to the chapel for the service. I wish I could say that it was a happy occasion. All I can say is thanks.(Betty Jo B., Winter Haven FL )

 

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This Valentine's Day thing has me a little confused, but I suppose having an American girlfriend obligates me to follow those customs. I found your website to help me with this little conundrum, but I still don't exactly get it, I guess. Why is there just this one day to celebrate your love for someone, when it should be celebrated year round?(Takaro H., Kyoto )

 

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I see my aunt Dierdre maybe once a year because she lives in Pennsylvania, but I always get the same greeting about how I sent a nice little vase of lilies to her for her 25th anniversary. (Yes, I know it's silver, but what can you do?) It's getting to be a little embarrassing. Because I'm usually with my sisters and my present is the only one she ever says anything about.(Clarissa R., Grand Junction CO )

 

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I'm not the best gift-giver in the world. I usually have no idea what to send anyone for anything. Now I send flowers from you at every occasion, and it seems like they are appropriate for everything. I still don't believe how much people gush over what they get from me, but there you go.(Juanita P., Barnstable Town MA )

 

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It says right on your website that your flowers are fresh, and you aren't kidding. They lasted so long, I thought of incorporating them into the color scheme in my apartment.(Amy R. , Budapest , Hungary)

 

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Thanks from my sister and I for sending such wonderful flowers to our mother in the hospital. She was overjoyed to see them and us. There were a few other vases of flowers there, but yours outshined them all.(Olive N. , Medford OR )

 

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I just sent some Valentine's Day roses to someone I've been admiring from afar for a while now. As I am writing this they are on route to him, and I don't know how he's going to react. I don't know if it's such a good idea that you have same day delivery, because it doesn't give me a chance to think everything through before things start to happen. I'm getting ahead of myself, I know, but I can't help it. I have all of this nervous energy, wondering what the reaction will be. The best I can do right now is to say thank you for being there when I made the choice to jump in with both feet.(Lisa C., Kokomo IN )

 

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My Mom loved her chocolate gift baskets, and the flowers I sent for her birthday. Thank you!(Rosie West, Albuquerque NM )

 

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Since you send your flower delivery so quickly, my boyfriend can make up with me quicker when we fall out!(Shani Waters, Arlington TX )

 

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I have ordered from you a few times now, but I was really stressed about my parents' anniversary. I should have known that you would have done as excellent a job as you did. You have a customer for life!(Pauline C., Boise City ID )

 

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My uncle really loved the flowers that I ordered from you. He said they reminded him of when he was a boy in Kentucky and whole fields would bloom with all different colors. He asked me to ask you if you know what he's talking about because it looks like you got a lot of the flowers right. Could you tell me if you used some of those Kentucky flowers? My name is Cicely, and you can respond at [e-mail address withheld](Linda M. , Nampa ID )

 

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If there was one thing I would suggest that you change it's the pictures on your website. You need more vivid colors and more impressive foliage. The truly fantastic flowers that my parents get from you (from me) aren't really represented by the pictures on your website. They're nice and all, but they don't exactly capture just how fantastic they will be when they arrive.(Helena F. , Decatur IL )

 

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