Thank you for the large bouquet of red carnations you delivered for my date last weekend. She was very impressed and I expect to be seeing her again!(George Pew, Baltimore MD )

 

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You should be very proud of the job you and your staff does in order to get everything just so. If the quality of your flowers and the promptness of delivery is any indication, your organization is something to be admired. You understand how business works, and I appreciate that my corporate gifts will be delivered and ultimately received in the spirit in which they were intended. I mean to say that since you are an Internet business, you are able to understand how other Internet businesses work and how much of an impression needs to be made in order to get and retain clients.(Angie D., Portsmouth NH )

 

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I think I’m what you would call a “silver surfer”, and as it was my sister’s 80th, I logged on and ordered her your “Lavender Garden” gift basket. They were perfect, she was on the phone to me from Toronto just hours later; your same day delivery to Canada is wonderful!(Lynnette Walton, Sacramento CA )

 

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Your flowers suited our wedding anniversary perfectly, and we will of course be recommending you to all of our friends!(Almeda Mistry, West Bloomfield Michigan )

 

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I like that you have a world-wide reach with your delivery services. Being hooked into FTD couldn't hurt with that, right? I work with people all over the world, so it's important that I get whatever to wherever. If that means going with a different package delivery company than I use for domestic because it's more convenient, then fine. But I find that I don't do that with the gifts that I send, normally flowers. I notice that I use you folks wherever I need to send something. I guess I fell into the habit when I realized that you have handled every order I've ever thrown at you with grace and capability. This is my highest compliment, that I will continue to order from you.(Junior R., Columbia SC )

 

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I thank you for putting some joy into the life of one of my closest friends. Sadly, she passed away from cancer recently much too young. The flowers that were delivered to her hospice always brightened her day no matter what her mood was. I tried to visit with her as often as I could, but busy lives often get in the way of such relationships. The flowers she received had no such problems, though. She often said that it was as if I were there, and she would talk to the flowers as if they were me. I say thank you again for putting some life into her death and for giving everyone involved with her, including herself, some respite from the suffering.(Gwendolyn S. , Adelaide , Australia)

 

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I emigrated to Canada in order to be with my boyfriend, yet I was still able to send flowers to my mother on her birthday. How? Via your convenient international delivery service! I believe half of Mumbai has visited my parents home to see the flowers!(Jatinda Mistry, Spokane WA )

 

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There are very few non-Saudis left in this city, but there are some. But still, it's amazing that I can send actual florist type flowers to my husband back home. I have to find good reasons to stay here every day, but there's a lot to be done, so I feel like it's my calling. I hope the flowers I send helps to make the space between us a little smaller. And that's why I'm writing to you. If you think that flowers are all about big celebrations and newlyweds trying to impress each other, you're wrong. Flowers are all about people communicating feelings that they can't quite say in words. Thank you for making it so easy.(Lydia E. , Riyadh , Saudi Arabia)

 

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A quick note to say that my wife has received the flowers I ordered for her birthday so thanks again!(Seamus Gallacher, El Paso TX )

 

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Your flower delivery girl even helped me to arrange the flowers in my two vases. My wife thought I’d forgotten our anniversary, and thanks to you I was able to show that I hadn't!(Darrell Godwin, Chesapeake VA )

 

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My mother was recently sent one of your flower bouquets for her 55th birthday. It was stunning to behold, and made a wonderful day that much better!(Kerry Dobbing, Nashville TN )

 

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The centerpiece and bouquet combination was truly astonishing! I had no idea flowers could look so good and my mother and her new husband were exceptionally happy! Thank you so much!(Henrietta Starling, Milwaukee WI )

 

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You must have been doing this for years and years to have achieved a near perfect level of customer service. You somehow got the address right, even when I wasn't sure. I wasn’t familiar with the format of addresses in America, and I dashed off a panicky note to you earlier. I’d like to apologize to you if I could, because by the time I wrote the note and sent it off, apparently it had already been fixed and was well on its way to being sent to the right place.(Barbara P., Durban )

 

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You people change lives. OK, maybe that’s an overstatement. As a society, we generally send flowers at important milestone occasions like weddings, funerals, graduation, birthdays, anniversaries, etc. But maybe that’s why you’re in the business that you’re in. Organizations like you and FTD must have a number of people in the industry who love what you do and are interested in being a part of these life changing events. (Cammie R., Hagerstown MD )

 

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Christmas was very beautiful this year thanks to you. I love all your holiday choices, but it was hard to choose. (Ted C., Akron OH )

 

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My cousin recently died and it was left to me to make sympathy arrangements. Your delicacy was totally complimented by the flowers you arranged. Thank you from all the family.(Lynsey Keane, New Orleans LA )

 

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Your flowers were a hit! I got several baskets as centerpieces for a Thanksgiving themed office party. Many important clients were invited during the short week before Thanksgiving to partake of our good cheer. They helped set the tone for the party and spread the good feeling amongst them all. I didn't think it would make all that much difference, but I saw the setup before the flowers arrived, and then again after they arrived. I am amazed at the difference that just adding flowers makes to an office environment. It's like it was a real reception, instead of just a makeshift common area.(Wendy T. , Richmond VA )

 

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