Being stationed in Iraq, I literally have no actual contact with my wife and my family. Because of your website, I had the ability to get flowers over to everyone there. It helps remind them of me and why I'm here. (Steve J. , [Location withheld] , Iraq)

 

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Are there really that many satisfied people that you have delivered flowers for? I looked at your website and saw all those people who gave you such good reviews. I have to admit, it swayed me into buying a nice flower arrangement from you. I’m glad I did, because they were just wonderful. They kept their color and didn’t wilt. I now see why so many people tell you their stories, because it must be like Christmas to get a wonderful gift like that on your doorstep.(Mona E., Thousand Oaks CA )

 

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Valentine's Day has special significance in our house because it was the day that we closed escrow six years ago. It was a very trying time, trying to sell a house and buy a house at the same time. My mother brought us a unique combination of roses and lilies that I hadn't remembered seeing before. It was so special for us and for her. She's no longer with us, but my husband now has taken over sending flowers to me from work: roses and lilies in the same flower arrangement. Thank you for helping us to both celebrate and memorialize this special day.(Christina K. , Kankakee IL )

 

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I walk past your floral shop on my way to work and regularly make a purchase to liven up the classroom!(Keri Bailey, San Diego CA )

 

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I’m appreciative of the lengths you went to in order to resolve a credit card problem. It was partly my fault for waiting till the last minute in order to get my wife flowers for our anniversary. I was a little stressed about it being such a time crunch and my credit card problem, and I yelled at your customer service person. I apologize. She did everything she could for me and I blew up at her. I hope there are no hard feelings. I feel so awful. Maybe I should send flowers? (The problem was resolved.)(Bodie T., Reno NV )

 

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I am not the type of person who writes these kinds of testimonials, but I was suddenly struck by how professional and terrific you are. I can't hold my tongue any longer. I'm adding to the sea of voices you seem to have that say just how wonderful and terrific you are. I've been sending you flowers for about a year now, and in that time I need both hands to count the number of times other general delivery companies have screwed things up.(Ruth-Anne A. , Marysville WA )

 

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There's one thing I've found about sending flowers. It has to be the right ones at the right time. There is a general understanding about what kinds of flowers mean what, so when I send red roses, I want it to mean love, and when I send white roses, I want it to mean friendship. When I send mixed colors... I'm not quite sure what that means yet, but I'll get it eventually. My point here is that I am grateful you get everything, every order right. There was one time when I meant to send white roses and the place sent red. I mean, is that right? To this I say NO. You should know that your efforts are appreciated. (Brian P., Benton Harbor MI )

 

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I guess all I need to know is that there is a company out there who cares about folks like me. I'm away from home on an extended work project, and I probably won't be back for a year. It's tough being away from my family for such a long stretch, but I have faith that it will be worth it in the long run.(Sean N., Amsterdam )

 

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I really like the FTD gift baskets you have available. Especially the ones with fruit. I think the only time my parents ever have any fresh fruit is when I send them a gift basket a couple of times per year.(Liz J. , Texarkana TX )

 

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Is there some kind of large population of patient souls where you get your customer service people from? Do they also babysit for a trio of tiny terrors (ages: 3, 6, & 8)? I must have been on the phone with this person (I forget her name, sorry!) for at least a half an hour trying to order a simple flower arrangement and I have to chase around my terrors (I mean: lovely children) at the same time. I think it took me half that time just to get her the address. Thanks for not hanging up on me. HA!(Anne B. , Appleton WI )

 

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