My husband and I love to leave gifts and flowers for the other to find, and last week you helped him perfectly time a delivery to the school where I teach just as I was leaving for lunch. The flower bouquets was jaw dropping, even my students were impressed!(Angela Erskine, Nashville TN )

 

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There's one thing I've found about sending flowers. It has to be the right ones at the right time. There is a general understanding about what kinds of flowers mean what, so when I send red roses, I want it to mean love, and when I send white roses, I want it to mean friendship. When I send mixed colors... I'm not quite sure what that means yet, but I'll get it eventually. My point here is that I am grateful you get everything, every order right. There was one time when I meant to send white roses and the place sent red. I mean, is that right? To this I say NO. You should know that your efforts are appreciated. (Brian P., Benton Harbor MI )

 

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The way my family celebrates Christmas, you would think it was Festivus. My dad always tries to challenge someone to wrestle and we have a tinsel lined pole in the back yard that I used to practice tetherball on. I don't know if my parents have developed a sense of humor or we're all really warped. I'm glad I was able to bring some semblance of normalcy into Christmas, though, with the flowers that I sent ahead of time. They made the day seem warmer somehow and somewhat less bizarre.(Steven J. , Fresno CA )

 

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I read some of your testimonials, and I thought, “come on, who really writes to a company to thank them for actually doing their job?” There are so many companies that do just the minimum necessary to fulfill their customer agreements. Well now here I am writing to you tell you that you exceeded my expectations. I didn’t have any idea that it was possible to exceed expectations from a flower delivery company. But you did for sure. I hope this makes it onto the testimonials page, because I think people should know that your flower delivery service is the best ever!(Susan V., Seaside CA )

 

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Thank you for treating the funeral of my cat with all the seriousness of a person's funeral. I went to several flower shops in my neighborhood and I got all manner of inappropriate comments. I appreciate that it doesn't matter what the occasion is, that I know you'll do a good job.(James H., Glens Falls NY )

 

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If there's a better way to send flowers, I would be frightened to see it, because the level of customer service you provide can be downright scary. In a good way.(Dorrie E., Bristol TN )

 

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If I could give one piece of advice to people looking for a reputable flower delivery company, it would be not to be fooled by the superficial look of the website. There are a lot of flower companies affiliated with FTD or that have a number of arrangements to choose from. But the only way you can tell who is good and who is not so good is to try them yourself. And if you're like me, you have neither the time nor the money for that. So I took a look around your website - in addition to some other companies - and I saw your testimonials page. The reports were glowing. It wasn't just the normal "satisfaction" type customer comments. The people you call customers actually seem to feel like you're a part of their lives, which is very telling for a potential customer like me. I'm here to let everyone else know that what other people are saying is true. Everything is done deceptively professionally. I say that because you really feel like you're treated like a part of something like a family, even though everything that you do is in the name of business. You must know how rare that is, and even if you don't, don't let all this go to your head. You people get such great reviews for a reason.(Pat Y., New Orleans LA )

 

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Thank you for helping my sister-in-law celebrate her 30th birthday in style. She's never really been a part of our family in any meaningful way, even though she tries I think my brother has managed to shield her from much of the family nonsense that might help bring us closer. This year, I ordered flowers from your site, and our older sister did as well. We all got together for her birthday, without my idiot younger brother, and we realized that the flowers helped break the ice when we got there. She loved them and started crying because she appreciated the gesture so much. It was very touching and it got us all together emotionally. (Krystal Z. , Morgantown WV )

 

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I'm just going to take a minute here to say that I appreciate your professionalism and your effort as a business to get everything just right. I use your services often in my business to try and create favorable impressions with corporate clients, and you haven't let me down once. I also appreciate that you offer business-appropriate arrangements as well as some personally appropriate and whimsical arrangements for individuals. (Kristen H., Galveston TX )

 

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My lover was particularly touched by the dozen red roses I sent her, and we'll never forget this day. Thanks from us both!(Lorraine Brydon, Dallas TX )

 

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