I don't trust any flower shop that doesn't use FTD. I also don't trust any flower shop that messes up an order, no matter how small or big. My business, at bottom, is about persuasion, and if my persuasive powers are undermined by a poorly delivered PR gift, then I look bad, which makes you look bad. I say this as a theoretical, because I have never had occasion to complain about any bad things: The fact is, there haven't been any bad experiences I've had sending gifts to other businesses, provided I use you folks.(Kirk V., Prescott AZ )

 

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No one ever listens to me. I tell them to order from you guys, but do they listen? They do not. I order flowers and gifts from you guys all the time, and I’ve never had occasion to be dissatisfied. By contrast, those people who don’t listen to me seem like they’re constantly complaining about how this delivery or that had some problem with it (wrong color, wrong flowers, bad quality, etc.). I have no such problems. I wish I were better PR for you guys, but no one ever listens to me.(Joanne W., Savannah GA )

 

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Thank you for the flowers you sent to my mum on a very special Mother's Day - this year I was able there and see the look on her face!(Julie Ward, Saint Paul MN )

 

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OK, you now have a customer for life. Yes, I said for life. I am so pleased with what you did for my sister's birthday flowers and balloons that I can't imagine ordering from anyone else.(Tarinda R., Zagreb )

 

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You folks are amazing. How can a simple little plant shaped like an exploding star mean so much to some people? I may never know, but at least I know that you've made it much easier to make things like this mean so much to people. Flowers, I mean. It's a good thing you're doing, is what I'm trying to say. Did I say that?(Karl P., Vienna )

 

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Is there some kind of large population of patient souls where you get your customer service people from? Do they also babysit for a trio of tiny terrors (ages: 3, 6, & 8)? I must have been on the phone with this person (I forget her name, sorry!) for at least a half an hour trying to order a simple flower arrangement and I have to chase around my terrors (I mean: lovely children) at the same time. I think it took me half that time just to get her the address. Thanks for not hanging up on me. HA!(Anne B. , Appleton WI )

 

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Living out of a suitcase I don’t often get the chance for flowers, but the receptionist in the hotel suggested I liven up a room booked at the last minute with some flowers from the foyer. Thanks to Wesleys I can now brighten up any room I stay in, and insure my wife is enjoying something similar at the same time!(Damon Reece, San Juan PR )

 

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I’m incapacitated so don’t leave the home often. Your staff are always wonderful to me, patient and helpful both when I order and when you deliver. Your gift baskets in particular help to brighten up my home and always impress my visitors.(Geena Roderick, Washington DC )

 

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I almost stopped short of ordering any of the brightly colored funeral sprays for my mother’s funeral. She was fond of all sorts of bright colors, but I didn’t know if they would be right at a funeral. They just looked so lovely on your website that it made me think of her just to look at them. I ended up being very happy with my choice.(Nora A. , Lake Charles LA )

 

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I was struck by the creativity of your staff in putting together different flower arrangements and their uses. The ideas your people have are excellent, and as it turns out, very useful.(Trish P., Ankara )

 

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I was going to write and thank you for delivering my mom’s birthday flowers on-time and for making them so beautiful that they outshine my poor brother’s flowers (again). I was going to tell you that, but now I expect it from you. After so many perfect deliveries, I don’t know why I’m so surprised that you exceed expectations. Maybe I’m just a skeptical person. Anyways, I’m not going to write to you anymore.(Tracey J., Hickory NC )

 

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My younger brother has always felt like he was kind of the forgotten child in the family. He's the youngest of seven, and was the last to do everything. But he was the first to receive your flowers when I sent them to him for his birthday. It just made his day. He tried to be "cool" about it, but I could tell he was very pleased at having received such a great gift. Do you know how I knew for sure that he loved them? He's now sending your flowers to everyone else in our family. How's that for reading a man?(Wanda M., Napa CA )

 

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I've always found many small shops highly suspect when it comes to real business communications. I don't know how large or small you are, but I suppose the proof is in the pudding. It's very difficult to do the little things correctly all the time, but somehow you manage it, and for that you have my admiration... and my business. I especially appreciate your professionalism and the way you take everything you do seriously enough to be appropriate for B2B.(Betty Jo O., Brooksville FL )

 

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My son will sadly never return from hospital. I will visit your floral shop at a later date and thank you personally for the tremendous flowers and gift baskets of fruit he has received.(Brian Yaldren, Portland OR )

 

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I would never have thought to send flowers to my brother to congratulate him on getting a new job. Before I sent him flowers, I wouldn't have suspected that he liked getting them. Maybe he wouldn't have suspected that either. But that was his day when he first went to work. He had the flowers right in front of him as he described the view from his office window. I've never heard him more excited.(Tracy J., Alexandria LA )

 

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If I could give one piece of advice to people looking for a reputable flower delivery company, it would be not to be fooled by the superficial look of the website. There are a lot of flower companies affiliated with FTD or that have a number of arrangements to choose from. But the only way you can tell who is good and who is not so good is to try them yourself. And if you're like me, you have neither the time nor the money for that. So I took a look around your website - in addition to some other companies - and I saw your testimonials page. The reports were glowing. It wasn't just the normal "satisfaction" type customer comments. The people you call customers actually seem to feel like you're a part of their lives, which is very telling for a potential customer like me. I'm here to let everyone else know that what other people are saying is true. Everything is done deceptively professionally. I say that because you really feel like you're treated like a part of something like a family, even though everything that you do is in the name of business. You must know how rare that is, and even if you don't, don't let all this go to your head. You people get such great reviews for a reason.(Pat Y., New Orleans LA )

 

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This was my granddaughter's first birthday experience with flowers, and I hope it doesn't set her up for a life of disappointment because other companies don't measure up to what you do.(Cecilia U., Lancaster CA )

 

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Matheson florist, CO Colorado - Flowers Matheson CO - Flower Delivery Matheson CO -Flower Delivery Matheson CO

 

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