I've always been ambivalent about Valentine's Day, mostly because nothing ever happened. It's only recently that I've been in a serious relationship that has lasted through Valentine's Day, so maybe that has something to do with it. In any event, this last Valentine's, I was actually in a relationship, so I wondered what would happen. Societal attitudes, I guess. I got her some candy, and she got me some flowers. But not just any flowers. They were these eye-popping spring flowers with full fragrance and very pretty. Of course, they were your flowers, which is why I'm writing to you. I know it was my girlfriend that sent them to me, but I'm glad they lived up to everything I've ever heard about Valentine's, and then some.(Fiona F., Bakersfield CA )

 

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I've got one word to describe how well you do your job: Sweeeeet! No really. I sent out a bunch of those coffee baskets to a bunch of people, and I got so many thank you's that I don't know what to do with them all. Great work!(Yolanda J., Bowling Green KY )

 

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I am so impressed by how efficient and quick you are to handle the volume of business that you must do. I’ve been looking over your site and you have so many different options to choose from, I have to wonder what kind of operation you run. It must be a tight ship because everything runs so smoothly. I am impressed at how you handle flower orders from all over the world.(Gillian C., Huntington WV )

 

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Do you notice how other companies do customer service, and then do the opposite? You must be aware just how different your services are, because I've noticed no decline even in the two and a half years I've been ordering from you.(Justine U., Abilene TX )

 

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Would it be an opportune moment to complain? Your flower bouquets are just too good! (Suraiya Zia, Birmingham AL )

 

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Every year I have had a problem with the centerpiece to the Thanksgiving table. Well, problem no longer, because the centerpiece was right there on your website waiting for me to order it. I loved it when I saw it, and so did my guests when they arrived. You seem to have a sixth sense about Thanksgiving, because it was entirely appropriate.(Jaqueline W., Vacaville CA )

 

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I borrowed a cup of sugar from my new neighbor Susie and returned the favor with the biggest bunch of roses she had ever seen – even I was shocked and I ordered them!(Vanity Evans, El Paso TX )

 

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I am writing this before I place a single order with you. So I don't really know how it's going to turn out. I wanted to take the time to send this to you beforehand so you can know that everything I've experienced up to this point has been wonderful. I hope that you turn out to be as good a deliverer as you are an order taker. Like Seinfeld says, "Anyone can just take a reservation. The key is to hold the reservation."(Kathy U. , Mission Viejo CA )

 

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On my wife's first Mother's Day at being a mother, we were both sleep-deprived and maybe a little cranky. In fact, I had forgotten that I ordered your flowers for Mother's Day almost a month ahead of time (you do what you can when you have free time). Both our spirits were lifted enormously. and our son got one of his first glimpses of the beauty of the outside world. Thank you for delivering such a colorful surprise.(Ethan K., Auburn AL )

 

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I never thought I would need to send flowers until realized I was in love with the girl who will soon be my wife. Your flower delivery last St. Valentine's Day was perfect, you have my eternal thanks!(Anthony Dry, Detroit Michigan )

 

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Is there such a thing as FTD fatigue? I hope not, because I've been using you the way I used to use a handful of other paper catalog companies. I was so pleased and satisfied about the first few orders I did from you, that I now use you exclusively. Just don't go anywhere, OK? That's really the only constructive criticism I have for you. I'm so dependent on you now that I don't know what I'd do if you went away.(Jenn J., Danville IL )

 

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May I say that everyone I've talked to who has gotten flowers delivered from you was totally blown away by how gorgeous they are. Maybe the fact that I was soliciting opinions from my own gift giving altered their answers a bit, but I don't think so. My only problem is that I never get anything as wonderful as the gifts I give.(Madeline S. , Lynchburg VA )

 

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Thank you for making at least one daughter in this world very happy. On the occasion of her first apartment by herself, her mother and I sent her a couple of arrangements of you more colorful flowers & baskets. My daughter was nearly in tears as she thanked us for what was for her an unexpected gift. We have had problems in our family, and it was nice for once to see that someone is being appreciated and someone else is doing the appreciating. Thanks for handling this with care.(Marcie W. , Longview WA )

 

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My mother and I thank you for the flowers. I sent them to her for her birthday to be delivered to her house, but there was an accident, and now she's in the hospital. I appreciate that I was able to change the address before they got sent, because she hasn't been back at her house for a while now. It's sad that her birthday flowers turned into get well flowers, but she appreciated them no matter what the occasion was.(Florence D., Bend OR )

 

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I don't know what I was thinking. I like to wander around when I go shopping, and the other day I happened into a florist, who had a special on a spring arrangement of irises and tulips. Though I often use your services for flower delivery, I was taken in by the price, and I sent some to my friend in Vancouver because she's going through a rough time right now. Well, I think you spoiled me for flowers, because I got a call from her when they arrived. She's didn't say anything bad about it, but I could tell from the tone in her voice that they weren't exactly glowing with radiance. Hmmmm, I thought. About a month later, things were still bad for her, so I decided to use you to send them (because I happened to be at home when I thought of it). The results were telling. She went on and on about how your flowers were so much better than the previous ones. She thought it could have been the time of year that accounted for the difference, but I knew better. I should have known.(Daniela D. , Rochester NY )

 

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Last week I was delighted to find one of your chocolate gift baskets on my doorstep - it seems as though I have an admirer!(Alan Spencer, Houston TX )

 

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Thank you for getting the flowers to the right place at the right time. My cousin told me that some flowers went to the house, and some went to the funeral home, and one went to the hospital, even after my uncle had died. Well, yours was one of the ones that got to the right place, and it was nice to hear that the flowers were comforting to the family. My uncle was a very special person, especially to that family.(Donna U. , Wildwood NJ )

 

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