We should all take the time every day to smell some flowers; there are more important things in this world than work, and a flower delivery to someone a long distance away like my mom can make their day(Angela Hill, Seattle WA )

 

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What a great customer service team you people have. All just for flowers from a schlump like me to his wife. You’ve really got a smooth operation going on there.(Lou J., Atlantic City NJ )

 

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My daughter's graduation day was a wonderful affair complete with boorish relatives and dull speeches. But at least the flowers were bright and cheery. Thank you for providing the sparkle to the day.(Marguerite P., Danville VA )

 

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This is the easiest I've ever ordered flowers. Within seconds, I had my choice for a bouquet for my girlfriend, and it was sent before I had time to reconsider whether or not I wanted her to be my fiancee. Hoo boy!(Cliff U. , Canton OH )

 

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I received a gift basket from my sister in Vancouver last week. It was such a surprise and the flowers are still going strong. Thanks for sending such a wonderful gift from so far away.(Caroline Sauvage, Indianopolis IN )

 

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Thank you for the Chrysanth's you sent my grandmother she loves flowers but yours seemed to make her smile more than ever!(Gia Mount, Austin TX )

 

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There are a few reasons why I send flowers and a few more why I send flowers using you for delivery. I've been here for about a year now and I realize just how much I've come to rely on resources such as yourselves to do things that I used to take for granted.(Elizabeth D. , Montevideo , Uruguay)

 

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I have a lot of people around me, but it can be kind of lonely as the only American working in this office. I love my job, but I sometimes miss following sports and talking to American girls. It's nice to stay in touch with e-mail , but it's much more satisfying to send and receive flowers as a gesture of effort to stay in touch. It would be a better symbol of effort if it actually took any effort on my part to order from you. But, like they say, it's the thought that counts. Thanks for being there when I need you.(Beverly V., Milan )

 

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I tried one of those cut rate (pardon the pun) online flower delivery sites, and I now know there is a reason they are so cut rate. I don't exactly know how this all works, but I'm convinced now that it makes a difference who you decide to use when you order flowers, after getting more than one order screwed up. You'd think I would have learned after the first time, but we're stubborn people.(Diane R. , Madera CA )

 

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If I could give one piece of advice to people looking for a reputable flower delivery company, it would be not to be fooled by the superficial look of the website. There are a lot of flower companies affiliated with FTD or that have a number of arrangements to choose from. But the only way you can tell who is good and who is not so good is to try them yourself. And if you're like me, you have neither the time nor the money for that. So I took a look around your website - in addition to some other companies - and I saw your testimonials page. The reports were glowing. It wasn't just the normal "satisfaction" type customer comments. The people you call customers actually seem to feel like you're a part of their lives, which is very telling for a potential customer like me. I'm here to let everyone else know that what other people are saying is true. Everything is done deceptively professionally. I say that because you really feel like you're treated like a part of something like a family, even though everything that you do is in the name of business. You must know how rare that is, and even if you don't, don't let all this go to your head. You people get such great reviews for a reason.(Pat Y. , New Orleans LA )

 

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The worst part of ordering flowers online is the sinking feeling you get that nothing is going to be delivered as you want it to be. This is true for all gifts ordered online, I think. I’ve ordered flowers from you a couple of times now, and with the efficiency you have to handle orders, I’ve come to the conclusion that the hardest part of ordering from you is making a choice of what to send!(Stacy D. , Olympia WA )

 

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There's something about giving flowers that makes it worthwhile to be friends with people. That sounded strange. But I guess in a way it's true. I was struck by this sentiment when I looked at how your website was organized. There are many different types of arrangements and many different arrangements within those types. It got me to thinking about how people react to flowers and how they react to the people who send them. I think you've tapped into something here, about how people react to flowers and in what context they receive them probably affects how they are received. Not good vs. bad, but professional vs. romantic. That kind of thing. I think you are doing a great service by causing people to think about these things.(Jessica O. , Florence AL )

 

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Is there some kind of large population of patient souls where you get your customer service people from? Do they also babysit for a trio of tiny terrors (ages: 3, 6, & 8)? I must have been on the phone with this person (I forget her name, sorry!) for at least a half an hour trying to order a simple flower arrangement and I have to chase around my terrors (I mean: lovely children) at the same time. I think it took me half that time just to get her the address. Thanks for not hanging up on me. HA!(Anne B. , Appleton WI )

 

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Once again, the power of flowers shows that business really does get done by greasing the skids. I could not even get someone to handle my phone call for a prospective client until I sent flowers to the rep's receptionist. They do open doors. Thanks for helping me see exactly what I could get and where I could get it to.(Celeste L., Turlock CA )

 

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We weren't able to see the flower arrangements we sent for our daughter's graduation from law school in person, but it was with great pride that we received the images over e-mail and saw how happy she was, with her friends and the family that was there. Both my husband and I were awfully broken up by the end of the day, even though we couldn't be there. I am proud of her and proud of the way she represents our family. Thank you for delivering those flowers to her at just the right time for her to enjoy them.(Catarina R. , Oporto , Portugal)

 

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I wish someone had told me about you earlier. I don’t like talking about this, but the flowers at my grandmother’s funeral last year were unnecessarily gaudy. She didn’t like a big show, and I always thought she would have disapproved of them. Unfortunately, my mother died this year. I had used you before for birthdays, so I thought it couldn’t be worse than what my grandmother had. I feel strange saying this, but I think both of them would have really loved the flowers and arrangements that your people put together and delivered to the chapel for the service. I wish I could say that it was a happy occasion. All I can say is thanks.(Betty Jo B. , Winter Haven FL )

 

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I guess all I need to know is that there is a company out there who cares about folks like me. I'm away from home on an extended work project, and I probably won't be back for a year. It's tough being away from my family for such a long stretch, but I have faith that it will be worth it in the long run.(Sean N. , Amsterdam , Netherlands)

 

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