I offered to buy my mother a new food processor this year for her birthday, but nope, she wants another plant just like last year. I have a little secret about that, though. I was going to give her the food processor last year, but it was a little expensive for me, so I got her the plant. Now I find out she would actually prefer the plant. Parents!(Pat O. , Oshkosh WI )

 

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I like that you use FTD and UPS, two organizations that I have always admired for their efficiency. In its early days, FTD was something of a novelty, but it has really grown into a serious example of how modern technology can make an old business drastically better.(Kyra V., Coeur d'Alene ID )

 

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My cousin recently died and it was left to me to make sympathy arrangements. Your delicacy was totally complimented by the flowers you arranged. Thank you from all the family.(Lynsey Keane, New Orleans LA )

 

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Sometimes it's hard to believe just how much people appreciate and love to get flowers. I never realized how much my wife loved to get flowers until I sent her some from a business trip for our anniversary. What a reception when I got home!(Allen W. , Rockford IL )

 

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I have dealt with certain delivery companies before who could not handle a slight discrepancy in the address with any smarts at all. It seems like if two numbers in a zipcode are transposed, it stops them in their tracks and they delay a couple days and charge you half again as much. I admit that I sometimes get zipcodes wrong. My memory isn’t what it used to be. But someone over there recognized the mistake I made on a flower delivery and it didn’t slow them down a whit. I wish I knew who it was, because I would thank them from an old woman, so I’m saying thank you to you for possibly training your flower delivery people that way.(Bonita R. , Houma LA )

 

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I’ve been burned before by fly by night operations on the Internet. You can understand why I hesitated before purchasing anything. But I’m glad it all turned out and you are trustworthy enough to have won my business for the foreseeable future. I send a lot of flowers in my line of work, so I know what I’m talking about.(Jill B., Lubbock TX )

 

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The “broken heart” flower stand arrangement was just perfect for my brother’s funeral. He died after a long, lingering illness, so it wasn’t a shock, but we wanted to think of it as an end to his suffering. The broken heart idea was perfect and it gave everyone a sense of how he lived as well as how he died.(Liz A., College Station TX )

 

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I’m used to buying flowers at a store. Usually I get them at a grocery store or a drugstore. I thought I’d try and order some online just for myself at first. They arrived on-time, they were beautiful, and they’re still going strong. I don’t see why people have such a hard time ordering things online, it was so easy.(Jeri L. , Anchorage AK )

 

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My daughter had a piano recital while I was on a business trip in Florida. It nearly killed me that I couldn’t be there. The flowers you sent didn’t nearly make up for what I missed, but it was the next best thing. When I got back, I was almost in tears that I missed it, but all she could talk about were the flowers.(Mary N. , San Rafael CA )

 

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I love to send comfort and joy to my American friends. So many people pass through my small inn, and they are mostly Americans. So I send them great flowers to show that I appreciate not only their business but also their company. I love Americans! And I love it when I can click the internet to give them flowers. It makes everyone feel good, including myself.(Dimitra C., Athens )

 

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I love your fruit basket gifts! I send them to everyone everywhere. Trust me, I've used those so-called fruit specialists and the quality is so uneven. I had to take more than a few calls from people who asked me to send them again because the fruit was actually rotten. Just a few months ago I had a friend who told me that the oranges she got were growing a fungus. But now that I use you people for sending my precious fruit gifts, I've had no such problems. What kind of service is that? Now I'm a wild woman with the fruit basket gifts. Try and stop me!(Dee U., Farmington NM )

 

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I went to three birthday parties this month, and it wasn’t until my own I realized they all had something missing – flowers! And the kids just love them too; I don’t why more parties don’t have flowers as part of the decorations!(Jane Hamilton, Dallas TX )

 

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The White Roses and Lilies arrangement is gorgeous. My mother loved it when I sent it to her for Mother's Day and I loved it when she sent it back to me for my birthday. What a pair of pale flower lovers we are!(Olivia R., Beloit WI )

 

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I can't believe you have same day delivery. I've actually done it a couple of times and I still can't believe it. At lunch, I ordered a vase with red roses for my husband. And he got them while he was still at work. You people are incredible. Thank you!(Bev I., Newark OH )

 

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I don't believe what just happened. I sent flowers to my sister, who was on a business trip across the country. She e-mailed me that she won a big account, so I sent her a congratulations present. Little did I know she checked out early and was already back home! I have never in my life been contacted by a delivery company to tell me that the person I sent a gift to had checked out and would I like to send it to where they are now! My sister got the flowers and I got a big shock as to the quality of your service. You and FTD must have a direct line to one another. What a refreshing attitude! Thanks!(Melody E., Port St. Lucie FL )

 

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My husband works from home, yet I hardly see him, so imagine my surprise when a knock came at the door and a flower delivery man handed me the biggest bunch of roses! I’d forgotten my husband was even in the house he works so quietly, yet he had ordered the flowers online!(Louise Cowell, Shreveport LA )

 

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I don't know what I was thinking. I like to wander around when I go shopping, and the other day I happened into a florist, who had a special on a spring arrangement of irises and tulips. Though I often use your services for flower delivery, I was taken in by the price, and I sent some to my friend in Vancouver because she's going through a rough time right now. Well, I think you spoiled me for flowers, because I got a call from her when they arrived. She's didn't say anything bad about it, but I could tell from the tone in her voice that they weren't exactly glowing with radiance. Hmmmm, I thought. About a month later, things were still bad for her, so I decided to use you to send them (because I happened to be at home when I thought of it). The results were telling. She went on and on about how your flowers were so much better than the previous ones. She thought it could have been the time of year that accounted for the difference, but I knew better. I should have known.(Daniela D., Rochester NY )

 

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