Our Aunt Liz sadly passed away last week, and left to make the sympathy arrangements I've been touched by your staff's sensitivity. Thank you.(William Connolly, Fort Worth TX )

 

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As a society, we tend to send flowers out of feelings of guilt for not being in a place we would normally be. Before the advent of automobiles and airplanes, we wouldn't stray too far from home (except in a few cases), and so we didn't have a need for sending gifts through the mail, or the Internet, or using FTD, or some other wire service. But we are products of our times, and because even nuclear families are so far flung, and because husbands and wives often live and work on different continents from one another, we have this need to send gifts to one anther in lieu of being there. What we're acknowledging is that we usually do what we can to make compromises between how we would like to live and how we would like to be close to one another. It's apparently socially acceptable to be apart like this as long as we can send each other things that remind us of this emotional connection even though there's no physical connection. ROCK ON, BROTHER!!!(Rey V., Nagoya )

 

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On my wife's first Mother's Day at being a mother, we were both sleep-deprived and maybe a little cranky. In fact, I had forgotten that I ordered your flowers for Mother's Day almost a month ahead of time (you do what you can when you have free time). Both our spirits were lifted enormously. and our son got one of his first glimpses of the beauty of the outside world. Thank you for delivering such a colorful surprise.(Ethan K. , Auburn AL )

 

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This Valentine's Day thing has me a little confused, but I suppose having an American girlfriend obligates me to follow those customs. I found your website to help me with this little conundrum, but I still don't exactly get it, I guess. Why is there just this one day to celebrate your love for someone, when it should be celebrated year round?(Takaro H. , Kyoto , Japan)

 

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I’ve tried lots of different flower delivery companies to send bunches to my family in Hong Kong. Though it has been largely hit-and-miss, I thought you should know that your flowers were most definitely a hit. This is most exciting for myself, who has been so far unable to impress the people back home. This may have done it. Maybe now they will stop asking about when their daughter is going to settle down. Eh, perhaps not. But at least I can feel better about sending them the fruits of my labors every now and again.(Olivia N., Hong Kong )

 

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Greetings. I want to say how good you folks are at what you do. I send flowers to friends all over Europe, and I discovered you and your internet site recently. I am happy to say that I have had no problems with delivery and there is always a good feeling when my friends receive flowers from you. Thank you.(Gordon A., Dubrovnik )

 

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I don't trust any flower shop that doesn't use FTD. I also don't trust any flower shop that messes up an order, no matter how small or big. My business, at bottom, is about persuasion, and if my persuasive powers are undermined by a poorly delivered PR gift, then I look bad, which makes you look bad. I say this as a theoretical, because I have never had occasion to complain about any bad things: The fact is, there haven't been any bad experiences I've had sending gifts to other businesses, provided I use you folks.(Kirk V. , Prescott AZ )

 

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My great aunt’s funeral was so terribly nice, and the glowing flower arrangements that you sent helped make it that way. Everything was so fresh and colorful, just the way she would have wanted it.(Pearl U., Racine WI )

 

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Thank you for being so calm and understanding. And I’d like to apologize to Heather, who took my call. There was a problem with my credit card and I really freaked out. All of the emotion surrounding my husband’s funeral just came roaring out at that moment, and then to have my credit card stop working was just too much. This was three months ago, and I am only now coming to terms with the whole thing. But I wanted to apologize to Heather, who was gracious enough to let me vent at her and smart enough to take care of the problem on the spot.(Katherine L. , Mayaguez PR )

 

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I normally order flowers from you for birthdays and anniversaries for my family. But last month, I had the unhappy experience of ordering them for my mother’s funeral. It felt kind of strange ordering from a place that had normally given my family such joy. But your website helped me choose something that was very appropriate for the funeral service, and I can’t thank you enough for reminding me that there is beauty in everything.(Di L. , Visalia CA )

 

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