AAAAARRRGHHHH! I write to you to tell you that on my latest birthday present to my friend, who lives in Ireland, I used a different florist. I usually use you guys, but I saw a special on someone else’s website. It was special all right. It was meant for especially dumb people. I couldn’t believe it. Not only did it arrive late -- IT WAS THE WRONG ORDER! Okay. I’ve learned my lesson. No more flirting with other flower delivery companies. I’m using you guys for good.(Gigi M., Waterbury CT )

 

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I knew I could trust you! I had the misfortune to be able to order a funeral arrangement from you. I’d been giving out your flower bouquets to everyone I could think of and had been totally satisfied with the deliveries. I didn’t know you guys did specialty funeral stuff, though. My grandmother had a long and wonderful life, and her funeral was more like a wake and a going away party. Is it terrible that I said that? Anyway, I appreciate what you did in getting all of the flowers to us, and I just wanted to say thanks.(Frances H., Waco TX )

 

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There are so many reasons to distrust the companies that you find on the Internet, even flower delivery companies. Bless you for being one of the good guys.(Brittany L., Prague )

 

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I have ordered flowers from online before, but I think I like yours the best. The vase is the clincher for me. The roses were great like I expected, but the vase was very nice and I can use it again for other things. I think you should advertise about that vase because it is beautiful all on it’s own.(Ynez M., Lancaster PA )

 

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I often walk past your floral shop on my way to work and regularly take something with me to brighten up the factory floor!(Ahmed Khouja, Detroit Michigan )

 

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I call a spade a spade, and I wouldn’t hesitate to tell you that you screwed something up or got an order wrong or something else like that. But the fact is, you’ve never let me down. I’ve ordered from you six times now, and no order has ever been messed up in any way. If you can satisfy an old curmudgeon like me, you must be doing something right.(Jack E. , Gainesville FL )

 

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I love that you have so many things to choose from. I still haven't been able to even get through them all. I've found so many arrangements that I like right off that there hasn't been a need for me to explore further. I think with the amount of flowers that I send on a regular basis, though, that I'll quickly go through them all.(Angelina M., Pusan )

 

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Your customer service people were so nice and helpful that I considered buying THEM flowers for themselves. Is that allowed?(Bea E. , Gulfport MS )

 

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I’m so glad you paired certain flower arrangements with their suggested uses. I have no idea what is appropriate for what. It was a great help to people like me.(Lindsey R. , Clarksville TN )

 

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I know you can't see it, but there's a big smile on my face because I finally got my father to break his long silence to my brother. They haven't seen eye to eye for years and have spoken in at least that long. I was able to get them together for my birthday, and the way I convinced them to come was to send each of them a note from me along with bouquets of flowers. It was the last thing I could think of to do, because these are not normally two men who would be affected by flowers. Hopefully, they regarded me as their reason for coming together, but the flowers helped if only to impress on them just how serious I was. Thanks.(Maria D., Madrid )

 

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