You folks raise the bar for excellent service and usability. The web engine you use is one of the best I've seen for ordering in a retail environment, and the look and feel of your site is very easy on the eyes. I appreciate the trouble you went to to make the whole ordering experience a pleasant one for the customer, and I think it's because you really care about the people who orders flowers and gifts from you. Kudos to you.(Kelton D. , Carson City NV )

 

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YOU ARE WONDERFUL! I DON’T KNOW ANY OTHER WAY TO SAY IT. MY GOD, I CAN’T BELIEVE WHAT A GOOD JOB YOU DID TO GET FLOWERS FROM ONE END OF THE COUNTRY TO ANOTHER. THANKS A BUNCH!(Patty-Jo I., Bremerton WA )

 

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I came to you for flowers and I left with gift baskets. How did that happen? I can vouch for the Espresso Yourself and Chocolate Madness baskets because those are ones that I gave to my co-workers. There's so much to choose from and so many people who need gifts!(Shirley T. , St. Joseph MO )

 

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I appreciate that in the flower world FTD is like the phone company, so every florist has to use it. But I'd like to say that I think you guys are different. Because of some credit card issues, I used more than one flower delivery company to order some accent flowers for a Christmas family celebration. I was stunned at the differences between the flowers I ordered from other sites and the flowers I ordered from yours. I don't know how you do these things, but you have won me over permanently.(Gladys N. , San Luis Obispo CA )

 

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I've been a customer of yours for almost two years and I can't think of a time when one of my orders was messed up just a tiny bit. I have worked with a lot of companies like yours for different products, and I can't think of a single other one that I can say that about. Flowers either must be very easy or your flower services must be very good.(Allie I., Tuscaloosa AL )

 

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I would like to thank you for the flowers that you arranged to be sent to my mum on Mother's Day. They made it a very special one, not least because this year I was there!(Damon Keane, Greensboro NC )

 

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The centerpiece you created for the recent wedding of M. Robson and J. Willard was absolutely outstanding. Never have flowers looked as vibrant and pulsating as they did that day, with the white lomey off-setting everything beautifully. A job done perfectly!(Chahel Rokeya, Raleigh NC )

 

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I was struck by the creativity of your staff in putting together different flower arrangements and their uses. The ideas your people have are excellent, and as it turns out, very useful.(Trish P. , Ankara , Turkey)

 

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Thanks for bringing some of me to the people back home. My work doesn't allow for a whole lot of a social life, or any other type of life to speak of, but I occasionally do get to send flowers back to Chicago. It's a long way from home, but with flowers I can say to my friends and family that I haven't forgotten about them and that they still mean something to me.(Maggie J., Taegu )

 

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I was surprised how easy and quick the online ordering was. I'm used to everything being difficult and slow. It saved me a load of time and I ended up getting more flowers for my anniversary and just for myself because it was kind of fun! I can't believe I said that! I'm such a nut!(Bonita P. , South Bend IN )

 

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Every April, I dread having to pick a gift for my mother on Mother's Day. She's so impossible to gift. She hates to go out to restaurants and she doesn't like jewelry (that she never nears). Last year that all changed when I used your website to get her Mother's Day flowers. It was like I had solved a Chinese puzzle. She opened up and actually gave me a warm smile. It was one of the most amazing things I've ever seen. This year, my strategy will be the same. Order from you and watch her melt.(Amber T., Lawton OK )

 

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May I say that everyone I've talked to who has gotten flowers delivered from you was totally blown away by how gorgeous they are. Maybe the fact that I was soliciting opinions from my own gift giving altered their answers a bit, but I don't think so. My only problem is that I never get anything as wonderful as the gifts I give.(Madeline S., Lynchburg VA )

 

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The flowers you did at Fiona and Jack's wedding in May were astonishing! Everyone commented on them and I hear your skills will be very much in demand in the coming year!(Jackie Tennant, Philadelphia PA )

 

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I want to express my gratitude for your excellent service and delivery. The date of my aunt and uncle's funeral was changed several times and I had to call you several times in order to change the delivery date. At each change, I was assured it was not a problem, and guess what? It wasn't a problem. At such a sad time in our lives, I was grateful to get some light from at least one participant in the service.(Tess H., Boulder CO )

 

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I found shopping for flowers for a funeral to be very difficult. There are so many other things that are on your mind. I wish my family were as tactful and pleasant as your website. Does that make sense.(Laverne L., Topeka KS )

 

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I, myself, have used many different flower arrangements on your order pages for occasions other than what is listed. I would say to other potential customers: "Don't feel limited by what you think may be true… go ahead and trust your instincts." That's good advice for everyone. Thank you for providing such a variety of arrangements.(Leslie N., Billings MT )

 

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If there is a better website to order flowers and plants, I would love to see it, because that would be beyond belief. I'm just writing this to give you some idea of how well done your site is and how easy it is for me to use. (Jennifer J., Parkersburg WV )

 

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