You must have been doing this for years and years to have achieved a near perfect level of customer service. You somehow got the address right, even when I wasn't sure. I wasn’t familiar with the format of addresses in America, and I dashed off a panicky note to you earlier. I’d like to apologize to you if I could, because by the time I wrote the note and sent it off, apparently it had already been fixed and was well on its way to being sent to the right place.(Barbara P. , Durban , South Africa)

 

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I order one or two flower bouquets for my shop counter each week, it's always nice to hear compliments on them, and I always tell my customers where they've come from!(Anthony Grieve, Rochester NY )

 

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I did some comparative shopping before I bought any flowers. It was my mother's birthday, so they had to be perfect. In my research, I came to the conclusion that your service is the best. I wanted you to know that I didn't just "come across" your site or your company randomly. I looked at all the FTD affiliates, all the choices I could have made. But I made an informed choice to order your flowers for my mother because yours had the best selection at the best prices. I'm very glad I used you, and so is my mother. (Gloria N., Merced CA )

 

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I’m so glad that you have the choice for sending a plant in addition to flowers as a sympathy gift. I sent the flowers to the funeral service and the plant to my brother-in-law’s house. I know it’s a small thing in terms of coming to terms with the death of a parent, but even if I couldn’t be there for the service, he still knows that I was thinking of him.(Trisha I., Fargo ND )

 

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Too many times, I've found myself sitting at home on the computer instead of outside enjoying the landscape and the people. I've found that if I think about the people in my life back in the US that I want to keep in my life, I have more ability to meet new people and experience new things. That's the whole reason why I took this job, was to experience a different culture. I want to let you know that you help me doing that, even if that's a selfish reason for sending flowers, it helps me think of the people that I want to keep in my life for when I go back, whenever that might be. The fact that it gives them a good feeling when they get your flowers is just icing on the cake. (Sienna D. , Kosice , Slovakia)

 

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Do you notice how other companies do customer service, and then do the opposite? You must be aware just how different your services are, because I've noticed no decline even in the two and a half years I've been ordering from you.(Justine U. , Abilene TX )

 

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Thank you for being so professional about how you fulfill orders and deliver them. It makes it that much better if something goes wrong. I must say, nothing has ever gone wrong. Once, I thought something went wrong, but of course, I was wrong.(Kirsten C. , Kissimmee FL )

 

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Your handsome courier managed to get the biggest flower bouquet to my office in just under 10 minutes – they were perfect, and so was he.(Edgar Wallace, Tampa FL )

 

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I was going to send just flowers, but I saw the fruit baskets on your website, and I thought why not? My family is in Buffalo, and they don't get a lot of fresh fruit in the winter. Boy did I hear about how much they liked it!(Catherine L., Peoria IL )

 

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What a breath of fresh air you folks are! I have a tiny little shop in the suburbs, so every little bit counts when it comes to evangelizing my services. You must know that your services of delivering gifts are tantamount to gifts themselves to the sender! People like me appreciate everything you do. Keep it up! PS - do you sell stock? I want to invest!(Shirley B. , Johnson City TN )

 

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Thank you for being a part of a beautiful service for my dad’s funeral. The flowers you we able to deliver were very tasteful and exactly appropriate for the occasion. He would have liked them very much.(Catherine B., Danbury CT )

 

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I've been ordering flowers and other gifts from you for a long time now, and I thought I would take the opportunity to say that I am completely satisfied with your level of competence and service. I have never had the occasion to complain or even make a suggestion to make your process better. That in itself should tell you something about your level of service as it is perceived by customers.(Abby L., Burlington VT )

 

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What a great idea to pair sunflowers and yellow roses. I never would have thought of that. I forwarded a couple of those to a house I was trying to sell, and I got more comments on them than I did on the gorgeous stained-glass window over the entryway. It's amazing how much flowers impress people.(Allie E., Fairfield CA )

 

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Are you thinking of branching out into other areas? Because I could really use a good deliverer of automotive parts. No? Well let me know when you do, because this business would be a heck of a lot easier if other delivery companies were as efficient and competent as you are. Brake shoes should be as easy to order as flowers are.(Ismail F. , Honolulu HI )

 

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The centerpiece you created for our wedding was the most beautiful I've seen across many weddings over many years - a deep thank you!(Lea Rosen, Portland OR )

 

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I saw your site mentioned in a blog, so I decided to give you a try. I've been completely satisfied so far and I have mentioned it in my own blog. There's a good chance you might get more people from the blog scene over here because of the mentions made by people like me. (Justine P., Bonn )

 

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My husband works from home, yet I hardly see him, so imagine my surprise when a knock came at the door and a flower delivery man handed me the biggest bunch of roses! I’d forgotten my husband was even in the house he works so quietly, yet he had ordered the flowers online!(Louise Cowell, Shreveport LA )

 

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Minnesota City florist, MN Minnesota - Flowers Minnesota City MN - Flower Delivery Minnesota City MN -Flower Delivery Minnesota City MN

 

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