You must have been doing this for years and years to have achieved a near perfect level of customer service. You somehow got the address right, even when I wasn't sure. I wasn’t familiar with the format of addresses in America, and I dashed off a panicky note to you earlier. I’d like to apologize to you if I could, because by the time I wrote the note and sent it off, apparently it had already been fixed and was well on its way to being sent to the right place.(Barbara P., Durban )

 

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My bathroom has fresh flowers weekly to compliment the décor, and I have to say they always look wonderful!(Anne Royall, Tucson AZ )

 

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Helena my wife admires good flower arrangements and so I thought I would surprise her with a delivery from yourselves on her birthday last week. She hasn’t stopped looking at them, and it would not surprise me if she insisted on something from you for every family occasion in future.(Aadesh Ramprakash, Aurora CO )

 

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As a society, we tend to send flowers out of feelings of guilt for not being in a place we would normally be. Before the advent of automobiles and airplanes, we wouldn't stray too far from home (except in a few cases), and so we didn't have a need for sending gifts through the mail, or the Internet, or using FTD, or some other wire service. But we are products of our times, and because even nuclear families are so far flung, and because husbands and wives often live and work on different continents from one another, we have this need to send gifts to one anther in lieu of being there. What we're acknowledging is that we usually do what we can to make compromises between how we would like to live and how we would like to be close to one another. It's apparently socially acceptable to be apart like this as long as we can send each other things that remind us of this emotional connection even though there's no physical connection. ROCK ON, BROTHER!!!(Rey V., Nagoya )

 

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It's so nice that I can send things and they actually get there. It's a problem of mine, that I'm not by nature a trusting person. And it seems to me that the Internet was not built for people like me. How can I possibly know that what I order is going to be taken seriously and is not some elaborate thirteen year old's practical joke? Well, at least I know that your site is both serious and friendly. All deliveries arrived as promised.(Jan T., Rotterdam )

 

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The lady on the phone was very good and understanding and I was able to arrange for flowers to be sent to my wife to congratulate her on her new job within 90 minutes!(Annette S. Springer, Fort Worth TX )

 

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You delivered the most amazing "Perfect Pink Harmony" - one of your flower bouquets - for my Mom's birthday. She commented she had never seen such a good looking bouquet before!(Wallis Arnold, San Jose CA )

 

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You know, I think most men send flowers when they've really screwed up with their women. It's a fact of life, I think. So it's a great service you're doing here, making ordering flowers so easy that even a man can do it. Yes, that's a joke. Seriously, I think you guys are great. Keep it up.(Debra V., Harlingen TX )

 

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Thank you for being so calm and understanding. And I’d like to apologize to Heather, who took my call. There was a problem with my credit card and I really freaked out. All of the emotion surrounding my husband’s funeral just came roaring out at that moment, and then to have my credit card stop working was just too much. This was three months ago, and I am only now coming to terms with the whole thing. But I wanted to apologize to Heather, who was gracious enough to let me vent at her and smart enough to take care of the problem on the spot.(Katherine L. , Mayaguez PR )

 

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I received one of your lovely gift baskets from my parents recently who had ordered them online. I was shocked to say the least - I didn't even know my parents had a computer!(Lynnette Charles, Riverside CA )

 

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Moscow, ID Idaho - Flowers Moscow ID - Flower Delivery Moscow ID -Flower Delivery Moscow ID

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