The worst part of ordering flowers online is the sinking feeling you get that nothing is going to be delivered as you want it to be. This is true for all gifts ordered online, I think. I’ve ordered flowers from you a couple of times now, and with the efficiency you have to handle orders, I’ve come to the conclusion that the hardest part of ordering from you is making a choice of what to send!(Stacy D. , Olympia WA )

 

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I don't trust any flower shop that doesn't use FTD. I also don't trust any flower shop that messes up an order, no matter how small or big. My business, at bottom, is about persuasion, and if my persuasive powers are undermined by a poorly delivered PR gift, then I look bad, which makes you look bad. I say this as a theoretical, because I have never had occasion to complain about any bad things: The fact is, there haven't been any bad experiences I've had sending gifts to other businesses, provided I use you folks.(Kirk V., Prescott AZ )

 

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I think you had my sister in mind when you designed the chocolate basket. Both of us absolutely love chocolate, and we had a good bit of fun poking through there and sharing the stuff (she was gracious enough to share).(Meg P. , El Centro CA )

 

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Bravo, sirs & misses! whoever is responsible over there for putting everything in their proper places and getting everything to their proper locations. I can't begin to describe just how brilliant you've been for us because I really don't know how you do it. (Richard F. , Bristol , UK)

 

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I gave my wife more expensive gifts before, but I never got the reaction that I got when she received your flowers. It wasn’t an occasion, it was “just because”. I’ve never seen her get all gushy like that over a simple gift before. I have to think you had something to do with that. I have to say thank you.(Jules H. , Antioch CA )

 

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You are pretty much the only place that delivers flowers that I have ever worked with that really cares about how your customers feel about you. You must have legions of loyal fans because of how well you treat everyone. I wish you much success!(Mira R., Warsaw )

 

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Though I am far away from my friends, it's nice to know that I can let them know I am thinking about them in a time of sadness and loss. Flowers are so much more tactile and have more substance than cards or electronic messages, like they are stand-ins for you. It's something they can move around and focus on in order to get the kind of feeling that I hope I would provide were I there. I'm glad that you can help me express my sympathy for the family in this way and that I can do it much more easily than if I were to go there myself. That sounds horrible, I suppose, but my feeling is that it does no one any good if I were to go there for just a gesture when I can send something in my stead. (Jenny K., Escuintla )

 

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A big thank you to whoever is behind your operation. My nervousness at ordering things off of the Internet was unfounded and unwarranted. I have a good deal to be thankful for this year, including the reliability of your delivery operation. My son off in America studying his breeches off gets American plants for his off-campus apartment directly from his mum and myself. I understand they help clean the air, and believe me, his flatmate will thank us for clearing the air around him.(Ian P. , Dublin , Ireland)

 

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There are very few non-Saudis left in this city, but there are some. But still, it's amazing that I can send actual florist type flowers to my husband back home. I have to find good reasons to stay here every day, but there's a lot to be done, so I feel like it's my calling. I hope the flowers I send helps to make the space between us a little smaller. And that's why I'm writing to you. If you think that flowers are all about big celebrations and newlyweds trying to impress each other, you're wrong. Flowers are all about people communicating feelings that they can't quite say in words. Thank you for making it so easy.(Lydia E. , Riyadh , Saudi Arabia)

 

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I love sending my mother one of your gift baskets – it makes a good change from ordinary flowers!(Wendy Ayres, Vancouver Canada )

 

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