This is a strange story, I know, but I had to get flowers not just to an address, but to a specific location within that address. Worst of all, it wasn't marked anywhere. My cousin is a stand-up comedian, and the flowers for him were for his first steady gig in L.A. They had to be right off-stage behind the curtain so as he came off, the flowers would be presented to him in his hands. My God, I can't believe they were there at just the right time. I was nervous as a cockroach at a tap-dance contest, but everything worked out OK. My cousin killed the audience, got the flowers, and then called me almost out of breath and with tears in his eyes (so he said). Thanks so much.(Trish N. , Rochester MN )

 

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The flowers I sent to my son and daughter-in-law for a congratulations on purchasing a new house actually got there. I mistakenly sent them to the new house address without thinking about escrow and even move-in time. I couldn't be there in person because I'm overseas, so I had to suffer through a night of thinking, "what did I forget?" It didn't hit me until my son called to say they were very appreciative of the flowers I sent. It was then that I remembered giving the wrong address on the form, and I became more confused because they actually got delivered to the right place. I'm bursting with pride at my kids being able to afford houses and I'm also red in the face because I can't even figure out where they are now! Anyways, thanks for following up and being so persistent about the delivery.(Beryl I., Middletown OH )

 

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The way you handle orders is just amazing, and the delivery services you provide are equally amazing. I have been ordering from you for just over a year now for birthdays, get well cards & gifts, sympathy, Mother's Day, Thanksgiving, and Christmas. Not once have I ever found your services to be inadequate. Thanks for being there.(Iris W. , Flagstaff AZ )

 

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You folks are amazing. How can a simple little plant shaped like an exploding star mean so much to some people? I may never know, but at least I know that you've made it much easier to make things like this mean so much to people. Flowers, I mean. It's a good thing you're doing, is what I'm trying to say. Did I say that?(Karl P., Vienna )

 

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You must accept my thanks for all of the wonderful flowers you have sent to me over the years.(Zoe Tate, Kansas City MO )

 

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Is there some kind of large population of patient souls where you get your customer service people from? Do they also babysit for a trio of tiny terrors (ages: 3, 6, & 8)? I must have been on the phone with this person (I forget her name, sorry!) for at least a half an hour trying to order a simple flower arrangement and I have to chase around my terrors (I mean: lovely children) at the same time. I think it took me half that time just to get her the address. Thanks for not hanging up on me. HA!(Anne B., Appleton WI )

 

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My neighbor cultivates roses and has quite a collection, so I knew that the flowers I got for her and her husband's anniversary had to be just right. Though she didn't say it, I knew she was impressed with the quality of the buds you sent to her, because she kept going back to them to just look at them.(Larissa F., Fayetteville NC )

 

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Thanksgiving flowers always help to brighten the day as we remember harder times; your delivery (from our last-minute order) was prompt and I cannot thank you enough.(Allanah McLeish, Denver CO )

 

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All I wanted to do was send some roses to my girlfriend. And you have four pages of roses to choose from? How am I supposed to choose? No, seriously, I was able to make an informed choice by calling and speaking to one of your phone people. She was really great and didn't judge me at all for why I needed to send roses. That's all anyone really wants, isn't it?(Andy P. , Yakima WA )

 

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My cousin in New York keeps telling me to go up there, but what? Am I going to leave this place where I call paradise? I can afford a much better lifestyle than even my New York cousin. So I send flowers to him for fun with notes like "I am now on the beach and doing work at the same time." I have never been to New York, but I don't think you can do that. But your flowers to deliver to him are wonderful and a good way to live better.(Inez R. , Maracaibo , Venezuela)

 

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