My daughter had a piano recital while I was on a business trip in Florida. It nearly killed me that I couldn’t be there. The flowers you sent didn’t nearly make up for what I missed, but it was the next best thing. When I got back, I was almost in tears that I missed it, but all she could talk about were the flowers.(Mary N., San Rafael CA )

 

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You gave us great customer service, and I’d like to thank you personally for the roses you sent – I was able to see my mom smile for the last time.(Rena Summers, Fort Wayne IN )

 

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I’ve got a mind to stop buying gifts at stores and just start sending everyone flowers. I get so many positive comments on them that I wonder how people thought of me before I started sending them flowers. Sheesh, what you find out about how other people see you when you start doing something nice!(Effie K., New Bedford MA )

 

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I decided to be audacious this year and send my boyfriend, who is in Peru with his family for the moment, a series of flower bouquets. One a day for a week until his birthday. The reason it was so audacious is that his family is in the florist business and use FTD every day. I’m not sure if they were sending the flowers to themselves down there, but the gesture has warmed them to me (finally), and I’ll be seeing Gabriel very soon. Thank you very much for your service.(Lucy I. , Fayetteville AR )

 

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I like that you use FTD and UPS, two organizations that I have always admired for their efficiency. In its early days, FTD was something of a novelty, but it has really grown into a serious example of how modern technology can make an old business drastically better.(Kyra V. , Coeur d'Alene ID )

 

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There is now a small group of small businesses in this area, like mine, that regularly use your services. I've been promoting you to everyone I know ever since I discovered your fantastic company. Now we send each other office plants and things and also outside our circle. You probably know how wonderful you are, but I bet it's nice hearing it from others.(Dee L., Redding CA )

 

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Every year I have had a problem with the centerpiece to the Thanksgiving table. Well, problem no longer, because the centerpiece was right there on your website waiting for me to order it. I loved it when I saw it, and so did my guests when they arrived. You seem to have a sixth sense about Thanksgiving, because it was entirely appropriate.(Jaqueline W. , Vacaville CA )

 

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All comments I have received from your deliveries have been favourable, virtually to the point of ridiculousness. As an example, my Great Aunt back in Sussex (UK) immediately rang me up to "gush" all over the place about it. I mean, they're only flowers. It's incredible how much a few blooms cause people to feel giddy enough to do things like that. Cheers.(James E., Stamford CT )

 

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You should be very proud of the job you and your staff does in order to get everything just so. If the quality of your flowers and the promptness of delivery is any indication, your organization is something to be admired. You understand how business works, and I appreciate that my corporate gifts will be delivered and ultimately received in the spirit in which they were intended. I mean to say that since you are an Internet business, you are able to understand how other Internet businesses work and how much of an impression needs to be made in order to get and retain clients.(Angie D., Portsmouth NH )

 

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The White Roses and Lilies arrangement is gorgeous. My mother loved it when I sent it to her for Mother's Day and I loved it when she sent it back to me for my birthday. What a pair of pale flower lovers we are!(Olivia R. , Beloit WI )

 

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