I wish I could give you some suggestions on how to improve, but the fact is I can't think of anything you could possibly improve on. (Cammie J. , Kenosha WI )

 

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There are a few reasons why I send flowers and a few more why I send flowers using you for delivery. I've been here for about a year now and I realize just how much I've come to rely on resources such as yourselves to do things that I used to take for granted.(Elizabeth D. , Montevideo , Uruguay)

 

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I have to complain a little bit. The picture on your website did not do the flower arrangement justice, and it looked like I spent more on my step-mother's Mother's Day present than on my mother's present. It was so lovely and wonderful that I had to keep reassuring my mother that didn't spend too much on it. *sigh* I wish there was a warning somewhere on your website that said the flowers may be more spectacular than they appear.(Gabi G., Greensboro NC )

 

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I like to drop into your florist shop once a week to buy a little something for my desk. Sitting in front of my PC all week can be a little mind-numbing, but the beauty your flowers bring to my desk makes it all worthwhile.(Ward Clarke, Cincinnati OH )

 

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I don't trust any flower shop that doesn't use FTD. I also don't trust any flower shop that messes up an order, no matter how small or big. My business, at bottom, is about persuasion, and if my persuasive powers are undermined by a poorly delivered PR gift, then I look bad, which makes you look bad. I say this as a theoretical, because I have never had occasion to complain about any bad things: The fact is, there haven't been any bad experiences I've had sending gifts to other businesses, provided I use you folks.(Kirk V., Prescott AZ )

 

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So here I am with my MBA and I've got a good office with a nice view of the water. I'm sending flowers to a certain someone who I hope will be a special someone, but I don't know. It seems too easy, if that makes any sense. Can it really be that easy to send flowers to someone I want to get to know better? Your website is a real Godsend for a lunkhead like me who still has to get used to the idea that I'm actually here.(Bruce F., Singapore )

 

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What a great customer service team you people have. All just for flowers from a schlump like me to his wife. You’ve really got a smooth operation going on there.(Lou J., Atlantic City NJ )

 

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Do you notice how other companies do customer service, and then do the opposite? You must be aware just how different your services are, because I've noticed no decline even in the two and a half years I've been ordering from you.(Justine U. , Abilene TX )

 

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You have to tell me your secret. How come my delivery of flowers arrived right on time when others didn't arrive at all? I assume we all used FTD affiliated places, but only I used you. There was a snowstorm and not even the phones were working. I didn't even know they had arrived until a couple of days later when my friend called around to let everyone know she was OK. I had to write and tell you that.(Eliza N. , Lexington KY )

 

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I never would have guessed that one small gift of a houseplant would make such a difference in our relationship. I sent one of those little ferns to my wife, and she appreciated the gesture so much that she agreed to move back in. Provided that I display the same amount of sensitivity to her in the future, whatever that means. I hope that you'll still be around for me later on, and judging by all the positive comments I imagine you will be.(Larry A., Leominster MA )

 

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My elderly father has just discovered the Internet and sent his sister in County Cork, Ireland the most lovely flower bouquets for her and her husband’s golden wedding anniversary. You people are wonderful, and my father and I would both like to thank you.(Sue MacDonagh, Miami FL )

 

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Thank you for getting the flowers on time for my nephew's graduation. Just to be clear, I know they had to not only come on the right day, but also at the right time of day, because graduation is at a certain time of day. You made sure everything went right and the flowers were absolutely gorgeous.(Kyra B. , Battle Creek MI )

 

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If there was one thing I would suggest that you change it's the pictures on your website. You need more vivid colors and more impressive foliage. The truly fantastic flowers that my parents get from you (from me) aren't really represented by the pictures on your website. They're nice and all, but they don't exactly capture just how fantastic they will be when they arrive.(Helena F., Decatur IL )

 

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I just wanted to say thank you for making sure that my father’s birthday arrangement of balloons and flowers were on-time. Thank you.(Jen L., Montgomery AL )

 

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My husband took the time to send me some flowers while on duty in Iraq. I haven’t cried so much since he went away, thank you so much for the most beautiful roses I ever did see.(Inez Chavez, Fremont CA )

 

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I've always found many small shops highly suspect when it comes to real business communications. I don't know how large or small you are, but I suppose the proof is in the pudding. It's very difficult to do the little things correctly all the time, but somehow you manage it, and for that you have my admiration... and my business. I especially appreciate your professionalism and the way you take everything you do seriously enough to be appropriate for B2B.(Betty Jo O., Brooksville FL )

 

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My brother’s funeral and wake were made much more bearable by the flowers you sent on behalf of all the guests. My niece personally recommended you to everyone, and we were all satisfied with the results.(Abi-Nicole Jefferson, Minneapolis MN )

 

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Neils Harbour florist, NS Nova Scotia - Flowers Neils Harbour NS - Flower Delivery Neils Harbour NS -Flower Delivery Neils Harbour NS

 

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