Do you notice how other companies do customer service, and then do the opposite? You must be aware just how different your services are, because I've noticed no decline even in the two and a half years I've been ordering from you.(Justine U. , Abilene TX )

 

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My husband sends his mother and aunts flower bouquets every birthday and Christmas, and they asked me to thank you. Thank you!(Nicola Stoddart, Lubbock TX )

 

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I love sending my mother one of your gift baskets – it makes a good change from ordinary flowers!(Wendy Ayres, Vancouver Canada )

 

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Thanks for the frankly jaw-dropping flower arrangements you made for our 50th wedding anniversary. They helped make our day that extra bit special.(Thomas Cardigan, Boston MA )

 

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I offered to buy my mother a new food processor this year for her birthday, but nope, she wants another plant just like last year. I have a little secret about that, though. I was going to give her the food processor last year, but it was a little expensive for me, so I got her the plant. Now I find out she would actually prefer the plant. Parents!(Pat O. , Oshkosh WI )

 

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There's one thing I've found about sending flowers. It has to be the right ones at the right time. There is a general understanding about what kinds of flowers mean what, so when I send red roses, I want it to mean love, and when I send white roses, I want it to mean friendship. When I send mixed colors... I'm not quite sure what that means yet, but I'll get it eventually. My point here is that I am grateful you get everything, every order right. There was one time when I meant to send white roses and the place sent red. I mean, is that right? To this I say NO. You should know that your efforts are appreciated. (Brian P., Benton Harbor MI )

 

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I'm going through some hard times at this part of my life. But I do not lose faith. If you lose faith, you're giving up, you're telling God that you just can't handle what He's handing you. My family was killed in a house fire a year ago to right now. I decided to commemorate this as a celebration of their lives and how their lives affected mine. My friends, family all came down for it, and I ordered what I consider to be the best flowers in the world -- not for myself, although I will enjoy them, but for my family. This is a celebration, and I'm telling everyone I know that their lives were worth celebrating.(Patricia H., Warner Robins GA )

 

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JUST A COUPLE OF SECONDS FROM ME TO SAY THANKS FOR THE DELIVERY OF ROSES TO MY WIFE OF ONE YEAR. SHE LOVED THEM AND I GOT MAJOR HUSBAND POINTS.(Matt A. , Buffalo NY )

 

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I was first attracted to your site because of your descriptions of the flower meanings. I’m in the flower trade (OK, I’m a delivery guy), and I didn’t know half the stuff that was on there. Last year, I ended up getting daisies and ivy (marriage and loyal love) for my anniversary. I’m ashamed to say that I didn’t use your site to order. The ones I got were OK, but I felt a little guilty for not ordering from you. This year, I finally ordered that same combination from you. It was a special order, so I talked with one of your service people. I was impressed with them, but that’s not why I’m writing. Both my wife and I were blown away with how much better and more professional your arrangement looked than the one I got last year. I’m glad I finally ordered something from you, and I wanted you to know that.(Ross C. , Modesto CA )

 

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My wife is astonished - I bought her flowers! A word of thanks to the lady on the phone who helped point me in the right direction and choose from your vast line of flower bouquets and gift baskets.(Don Mackay, Washington DC )

 

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My partner used to prefer pansies to be sent from florists, but recently received a Chocolate Lover’s gift basket which is now considered in our house the best ever gift sent from a florist!(Edward Brooks, Santa Ana CA )

 

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I've always been ambivalent about Valentine's Day, mostly because nothing ever happened. It's only recently that I've been in a serious relationship that has lasted through Valentine's Day, so maybe that has something to do with it. In any event, this last Valentine's, I was actually in a relationship, so I wondered what would happen. Societal attitudes, I guess. I got her some candy, and she got me some flowers. But not just any flowers. They were these eye-popping spring flowers with full fragrance and very pretty. Of course, they were your flowers, which is why I'm writing to you. I know it was my girlfriend that sent them to me, but I'm glad they lived up to everything I've ever heard about Valentine's, and then some.(Fiona F., Bakersfield CA )

 

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Thanks again for giving us beautiful memories on our happy day. The centerpiece was the most beautiful thing I ever saw!(Hazel Armstrong, Raleigh NC )

 

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I went a little crazy and bought a lot of your bouquets for people on my birthday list. Almost all of them have birthdays in August for some reason, and I just wanted to save time by ordering from the same place. Much to my surprise, every single delivery arrived with no problems at all. Good grief! Twenty birthday bouquets delivered with no problems! That’s more than I can say for most other Internet companies!(Alissa F. , Amarillo TX )

 

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I send thank you flowers to a lot of people, and I set up a lot of complicated events, so I can appreciate it when nothing goes wrong with a delivery. I have had people give me very positive feedback on the flowers that you send to them, and they may have persuaded a few people to make an appearance at one of my events. Now I say thank you to you.(Alissa Y., Tel Aviv )

 

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Your customer service people were so nice and helpful that I considered buying THEM flowers for themselves. Is that allowed?(Bea E., Gulfport MS )

 

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I have dealt with certain delivery companies before who could not handle a slight discrepancy in the address with any smarts at all. It seems like if two numbers in a zipcode are transposed, it stops them in their tracks and they delay a couple days and charge you half again as much. I admit that I sometimes get zipcodes wrong. My memory isn’t what it used to be. But someone over there recognized the mistake I made on a flower delivery and it didn’t slow them down a whit. I wish I knew who it was, because I would thank them from an old woman, so I’m saying thank you to you for possibly training your flower delivery people that way.(Bonita R. , Houma LA )

 

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Newton florist, AL Alabama - Flowers Newton AL - Flower Delivery Newton AL -Flower Delivery Newton AL

 

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