I tried several florists both on the phone and online while looking for flowers to surprise my wife with on our 25th anniversary (and boy was she surprised!) and one thing struck me about you – you knew exactly what I wanted straight away. Thanks very much for helping us have such a happy anniversary.(Wilson Hutchinson, Philadelphia PA )

 

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Mother's Day will never be the same now that I know about your website. I can send flowers from anywhere, since I'm on the road so much, and usually am around that time. I have three mothers to take care of, and my sister, who's a new mother.(Austin B., Rome GA )

 

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My mother visited for a short time last spring, and she noticed something completely new, for her anyway. She noticed that there was this celebration called Mother's Day that everyone takes so seriously. Now she demands that she be treated like an American mother and have flowers and cards and calls and gifts sent to her. All this so she can say that her daughters in America recognize that she is an American mother by proxy or something. She's funny about things like that, but I guess it's always a good thing to make your mother happy with something so simple.(Adrienne I., Yerevan )

 

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We had a lovely centerpiece for our wedding, thank you for getting it exactly right!(Kim Singh, Anchorage AK )

 

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On my wife's first Mother's Day at being a mother, we were both sleep-deprived and maybe a little cranky. In fact, I had forgotten that I ordered your flowers for Mother's Day almost a month ahead of time (you do what you can when you have free time). Both our spirits were lifted enormously. and our son got one of his first glimpses of the beauty of the outside world. Thank you for delivering such a colorful surprise.(Ethan K. , Auburn AL )

 

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I don’t know what kind of magic you people put in those anniversary packages of yours, but my girlfriend is now my fiancee. She said she wouldn’t mind being with a guy who knows how to pick flowers. I didn’t bother to tell her that you did all the work.(Tim F., Harrisburg PA )

 

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Thanks for taking my order and running with it. I ordered the tower of fruit basket to send to my sister in the States. In St. Louis, actually. I know there is a problem with sending produce from country to country, but from what I understand of FTD and other wire services, you actually do all of your business within the country of delivery. I think this is a major benefit of delivery services like yours, and I think this is a very good reason to send gifts this way. I don't know if there's a similar rule about flowers and plants, but I really don't need to know if I order from you, now do I.(Shea G. , Bristol , United Kingdom)

 

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You were sensitive and kind during the sympathy arrangements for my mother, and I would like to thank you personally from the bottom of my heart, she would have been so proud.(Gia Mount, Jacksonville FL )

 

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There is now a small group of small businesses in this area, like mine, that regularly use your services. I've been promoting you to everyone I know ever since I discovered your fantastic company. Now we send each other office plants and things and also outside our circle. You probably know how wonderful you are, but I bet it's nice hearing it from others.(Dee L., Redding CA )

 

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I love that you have so many things to choose from. I still haven't been able to even get through them all. I've found so many arrangements that I like right off that there hasn't been a need for me to explore further. I think with the amount of flowers that I send on a regular basis, though, that I'll quickly go through them all.(Angelina M. , Pusan , Korea)

 

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Our bank used to be a dull, dour environment until our new manager insisted we take it in turns bringing flowers to work each week. Unfortunately I forgot so rang you for a quick delivery. The lady on the phone was very good and understanding and we had fresh flowers in under 90 minutes!(Alisha Alhab, Bakersfield CA )

 

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So here I am with my MBA and I've got a good office with a nice view of the water. I'm sending flowers to a certain someone who I hope will be a special someone, but I don't know. It seems too easy, if that makes any sense. Can it really be that easy to send flowers to someone I want to get to know better? Your website is a real Godsend for a lunkhead like me who still has to get used to the idea that I'm actually here.(Bruce F., Singapore )

 

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My father hates everything. Since my mother died ten years ago, he's been a terrible grump. I think it was hard on him more than anyone else. I had never given him flowers before, but I thought, what the heck, you know? His house is so dark and masculine. On their anniversary, I was over at his house when they were delivered. It was the first time I ever saw a tear in his eye.(Clarissa U., Shreveport LA )

 

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You must have been doing this for years and years to have achieved a near perfect level of customer service. You somehow got the address right, even when I wasn't sure. I wasn’t familiar with the format of addresses in America, and I dashed off a panicky note to you earlier. I’d like to apologize to you if I could, because by the time I wrote the note and sent it off, apparently it had already been fixed and was well on its way to being sent to the right place.(Barbara P. , Durban , South Africa)

 

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All comments I have received from your deliveries have been favourable, virtually to the point of ridiculousness. As an example, my Great Aunt back in Sussex (UK) immediately rang me up to "gush" all over the place about it. I mean, they're only flowers. It's incredible how much a few blooms cause people to feel giddy enough to do things like that. Cheers.(James E. , Stamford CT )

 

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I've been ordering flowers and other gifts from you for a long time now, and I thought I would take the opportunity to say that I am completely satisfied with your level of competence and service. I have never had the occasion to complain or even make a suggestion to make your process better. That in itself should tell you something about your level of service as it is perceived by customers.(Abby L., Burlington VT )

 

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I love you guys. I made a great first impression with a girl I wanted to get to know. I sent her one of your rose thingys, and she was very impressed. She thought it was a very well-done "arrangement" of roses and right off she thought I had good taste. Thanks for helping me look good.(Lucy J., Sheboygan WI )

 

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