Thank you for being so calm and understanding. And I’d like to apologize to Heather, who took my call. There was a problem with my credit card and I really freaked out. All of the emotion surrounding my husband’s funeral just came roaring out at that moment, and then to have my credit card stop working was just too much. This was three months ago, and I am only now coming to terms with the whole thing. But I wanted to apologize to Heather, who was gracious enough to let me vent at her and smart enough to take care of the problem on the spot.(Katherine L., Mayaguez PR )

 

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This was my granddaughter's first birthday experience with flowers, and I hope it doesn't set her up for a life of disappointment because other companies don't measure up to what you do.(Cecilia U., Lancaster CA )

 

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I like that you have FTD and Teleflora specific arrangements as well as some of your own. The Teleflora bear is adorable, and I've sent it to many people I know. By all accounts it went over as well as it might have had anyone sent it to me. But no one sends it to me! Oh well. Thanks for all your efforts.(Paula D., McKinney TX )

 

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I did some comparative shopping before I bought any flowers. It was my mother's birthday, so they had to be perfect. In my research, I came to the conclusion that your service is the best. I wanted you to know that I didn't just "come across" your site or your company randomly. I looked at all the FTD affiliates, all the choices I could have made. But I made an informed choice to order your flowers for my mother because yours had the best selection at the best prices. I'm very glad I used you, and so is my mother. (Gloria N. , Merced CA )

 

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I’m so glad that you have the choice for sending a plant in addition to flowers as a sympathy gift. I sent the flowers to the funeral service and the plant to my brother-in-law’s house. I know it’s a small thing in terms of coming to terms with the death of a parent, but even if I couldn’t be there for the service, he still knows that I was thinking of him.(Trisha I. , Fargo ND )

 

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You must have been doing this for years and years to have achieved a near perfect level of customer service. You somehow got the address right, even when I wasn't sure. I wasn’t familiar with the format of addresses in America, and I dashed off a panicky note to you earlier. I’d like to apologize to you if I could, because by the time I wrote the note and sent it off, apparently it had already been fixed and was well on its way to being sent to the right place.(Barbara P., Durban )

 

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I’m tired of paying more and getting poorer quality. I’ve made a decision that I’m going to use you people everytime I want to send flowers somewhere. I’ve sent many flowers from many places, but yours is the only place that has never given me any problems.(Christina D. , Gastonia NC )

 

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There's something about giving flowers that makes it worthwhile to be friends with people. That sounded strange. But I guess in a way it's true. I was struck by this sentiment when I looked at how your website was organized. There are many different types of arrangements and many different arrangements within those types. It got me to thinking about how people react to flowers and how they react to the people who send them. I think you've tapped into something here, about how people react to flowers and in what context they receive them probably affects how they are received. Not good vs. bad, but professional vs. romantic. That kind of thing. I think you are doing a great service by causing people to think about these things.(Jessica O. , Florence AL )

 

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As soon as I walked into your florist shop I was in another world - you brightened up the rest of my week(William Dack, Spokane WA )

 

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I am consistently amazed at how fresh and terrific the flowers you send are. I am often there when the flowers arrive because I send them to parties that I go to. I used to be nervous about how they would go over, but not anymore. I have come to take you for granted. I hope that's not too arrogant of me to say.(Frances N. , Simi Valley CA )

 

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I was going to send just flowers, but I saw the fruit baskets on your website, and I thought why not? My family is in Buffalo, and they don't get a lot of fresh fruit in the winter. Boy did I hear about how much they liked it!(Catherine L. , Peoria IL )

 

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I got half a mind to buy stock in your company, because I've had nothing but good experiences with it. It's been, what, about eight months and twenty orders, and everything's gone perfectly from me browsing to the recipient's thank you back to me. I have picky clients by the nature of my business, so I know that you're doing something right. A big thank you from me so you can know you're doing OK in my book.(Andy W., El Paso TX )

 

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I just wanted to say thank you for making sure that my father’s birthday arrangement of balloons and flowers were on-time. Thank you.(Jen L., Montgomery AL )

 

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Thank you for making my day. Everything went wrong today, from a traffic jam in the morning to my son getting his first F. It was such good news to get a message from my mother letting me know that the flowers for her birthday. She was so affected by it, and I was so pleased that it made the day so much better.(May M. , Yuba City CA )

 

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Your flowers somehow smell better and last longer than your competitors. That's why we keep coming back to you!(Leanne Charles, Tucson AZ )

 

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No one had ever sent me flowers before but when I remembered the true meaning of the festival we had a wonderful weekend. Your Thanksgiving flowers were stunning.(Noel Hardy, Des Moines IA )

 

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Thank you for being a great resource for people like me. I've been married for eighteen years and there's plenty of reasons for me to send my wife flowers even if nothing's really wrong. I guess this is really only useful if you want to keep your marriage together.(Charlie E. , Longmont CO )

 

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Norman florist, NC North Carolina - Flowers Norman NC - Flower Delivery Norman NC -Flower Delivery Norman NC

 

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