You must have been doing this for years and years to have achieved a near perfect level of customer service. You somehow got the address right, even when I wasn't sure. I wasn’t familiar with the format of addresses in America, and I dashed off a panicky note to you earlier. I’d like to apologize to you if I could, because by the time I wrote the note and sent it off, apparently it had already been fixed and was well on its way to being sent to the right place.(Barbara P., Durban )

 

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My husband works from home, yet I hardly see him, so imagine my surprise when a knock came at the door and a flower delivery man handed me the biggest bunch of roses! I’d forgotten my husband was even in the house he works so quietly, yet he had ordered the flowers online!(Louise Cowell, Shreveport LA )

 

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Your company is a model for efficient distribution and information systems. There are many companies that a customer could go to in order to get flowers delivered somewhere. But you've made it very easy to do so, and in an interesting way so that people will come back and become return customers. This makes it ideal for corporate gifts and customers. Hats off to you. (Ruth-Anne O. , Muncie IN )

 

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Your flower delivery was early enough to give us plenty of time for rehearsal of our sudden wedding!(Leah Henry, Fresno CA )

 

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My mother and I thank you for the flowers. I sent them to her for her birthday to be delivered to her house, but there was an accident, and now she's in the hospital. I appreciate that I was able to change the address before they got sent, because she hasn't been back at her house for a while now. It's sad that her birthday flowers turned into get well flowers, but she appreciated them no matter what the occasion was.(Florence D., Bend OR )

 

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My sister Carrie and I loved the flower delivery you sent on our behalf to our father in hospital as he was diagnosed as terminal, and your promptness helped to take the edge of a day we never wanted to come.(Caitlyn Nixon, Omaha NE )

 

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I was going to send just flowers, but I saw the fruit baskets on your website, and I thought why not? My family is in Buffalo, and they don't get a lot of fresh fruit in the winter. Boy did I hear about how much they liked it!(Catherine L. , Peoria IL )

 

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Would it be an opportune moment to complain? Your flower bouquets are just too good! (Suraiya Zia, Birmingham AL )

 

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Sarah and I were thrilled with our wedding flowers. The flower bouquets were beautiful and lasted into the following week - meanwhile our centerpiece is still cheering up patients in the local Doctors!(Timothy Lee, Washington DC )

 

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Thanks for being a part of our family hannukkah celebration. Though my father doesn't allow flowers at the table for it, they were all over the living room, courtesy of my mother. When I ordered them I had no idea that they would last through the whole holiday. Thanks for working with such quality people that produce such quality things.(Norma G. , Dover NH )

 

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I recently ordered a number of flower bouquets from you, and I wasn't exactly expecting them all to be right. Well, not only were they all right, they were all exquisite! I got more comments from the folks I sent them to from these flowers than from any of the other gifts I've sent to them over the years. Thank you.(Melanie G. , Pascagoula MS )

 

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There's only one way to describe how you handle flower orders and deliveries: TERRIFIC! I hope more people come to see that there is a true difference in quality in the work that you do, because I have been totally satisfied with the orders I've made. GREAT JOB!(Hannah C. , Salisbury MD )

 

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My sister would have simply adored the arrangement of pink roses that you did. They fit her to a tee. Her funeral was a terribly sad time, but those roses made me think of her and the happy times we had. I appreciate the lengths you went to to assemble it.(Amber M., Springfield IL )

 

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What a great customer service team you people have. All just for flowers from a schlump like me to his wife. You’ve really got a smooth operation going on there.(Lou J. , Atlantic City NJ )

 

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Thank you for being so responsive. I ordered one of your arrangements for my anniversary, but there was a problem with the credit card. It wasn’t your fault, but you not only corrected the problem, you made a good customer because you were so good about it. I wish more Internet places gave as good service as you did.(Carlos O., Little Rock AR )

 

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JUST A COUPLE OF SECONDS FROM ME TO SAY THANKS FOR THE DELIVERY OF ROSES TO MY WIFE OF ONE YEAR. SHE LOVED THEM AND I GOT MAJOR HUSBAND POINTS.(Matt A. , Buffalo NY )

 

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The Thanksgiving flowers were astonishing, and finished off the wonderful feast prepared by my mother that day.(Simon Ting, Aurora CO )

 

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Normandy florist, IL Illinois - Flowers Normandy IL - Flower Delivery Normandy IL -Flower Delivery Normandy IL

 

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