The flowers I sent to my son and daughter-in-law for a congratulations on purchasing a new house actually got there. I mistakenly sent them to the new house address without thinking about escrow and even move-in time. I couldn't be there in person because I'm overseas, so I had to suffer through a night of thinking, "what did I forget?" It didn't hit me until my son called to say they were very appreciative of the flowers I sent. It was then that I remembered giving the wrong address on the form, and I became more confused because they actually got delivered to the right place. I'm bursting with pride at my kids being able to afford houses and I'm also red in the face because I can't even figure out where they are now! Anyways, thanks for following up and being so persistent about the delivery.(Beryl I., Middletown OH )

 

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I called several times to make sure the flowers I ordered made it on time. At first, I wasn’t sure, but it turned out that my aunt just didn’t want to tell me that they had arrived. I don’t know how to figure her out (my other aunt eventually told me about it). In any case, all that worrying was for nothing. I’m going to be ordering from you in the future with a new peace of mind.(Koko E. , Aberdeen MD )

 

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After sending a number of flower orders with you, I am compelled to ask how you make each one of them special. I have ordered the same arrangement more than once and each time the arrangement was unique and beautiful each in its own sort of way. There's no mass production involved. Thank you for being unique in your industry(Luanne W., Bay City MI )

 

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I've got one word to describe how well you do your job: Sweeeeet! No really. I sent out a bunch of those coffee baskets to a bunch of people, and I got so many thank you's that I don't know what to do with them all. Great work!(Yolanda J., Bowling Green KY )

 

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My husband ordered some flowers recently for one of his patients who was alone in hospital. He says it gave her the first smile he'd ever seen as 12 years as her doctor.(Jan Lockwood, El Paso TX )

 

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I've been ordering flowers and other gifts from you for a long time now, and I thought I would take the opportunity to say that I am completely satisfied with your level of competence and service. I have never had the occasion to complain or even make a suggestion to make your process better. That in itself should tell you something about your level of service as it is perceived by customers.(Abby L. , Burlington VT )

 

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I admit I have a problem about this. I am out of control. Flowers sent to people as get well presents who have nothing but a common cold. In almost all cases, the flowers last much longer than the illness. But it's so easy and it makes everyone feel so much better, even when they're feeling miserable. This year's flu season wasn't quite as bad as last year, but still many people got flowers from me just because they weren't feeling well. It's just something I do that makes me feel good and helps them feel better. Thank you.(Andrea U. , Monessen PA )

 

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I’m so glad we stumbled across your Flower Shop. My son is obsessed with flowers and arranging, and hopes to attend college when he finished school - and it's all down to you!(Julia L. Redmond, New Orleans LA )

 

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I love your baskets! Oh, and the vases are nice, too. Such a selection, and it's all very nice.(Madeline D. , Jacksonville NC )

 

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I see my aunt Dierdre maybe once a year because she lives in Pennsylvania, but I always get the same greeting about how I sent a nice little vase of lilies to her for her 25th anniversary. (Yes, I know it's silver, but what can you do?) It's getting to be a little embarrassing. Because I'm usually with my sisters and my present is the only one she ever says anything about.(Clarissa R., Grand Junction CO )

 

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