You must have been doing this for years and years to have achieved a near perfect level of customer service. You somehow got the address right, even when I wasn't sure. I wasn’t familiar with the format of addresses in America, and I dashed off a panicky note to you earlier. I’d like to apologize to you if I could, because by the time I wrote the note and sent it off, apparently it had already been fixed and was well on its way to being sent to the right place.(Barbara P., Durban )

 

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My mother visited for a short time last spring, and she noticed something completely new, for her anyway. She noticed that there was this celebration called Mother's Day that everyone takes so seriously. Now she demands that she be treated like an American mother and have flowers and cards and calls and gifts sent to her. All this so she can say that her daughters in America recognize that she is an American mother by proxy or something. She's funny about things like that, but I guess it's always a good thing to make your mother happy with something so simple.(Adrienne I. , Yerevan , Armenia)

 

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Thank you for helping my sister-in-law celebrate her 30th birthday in style. She's never really been a part of our family in any meaningful way, even though she tries I think my brother has managed to shield her from much of the family nonsense that might help bring us closer. This year, I ordered flowers from your site, and our older sister did as well. We all got together for her birthday, without my idiot younger brother, and we realized that the flowers helped break the ice when we got there. She loved them and started crying because she appreciated the gesture so much. It was very touching and it got us all together emotionally. (Krystal Z., Morgantown WV )

 

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After a recent accident, an old girlfriend sent me flowers. I hadn’t heard from her for so long, it was real good to catch up again, which we couldn’t have done without your quick delivery service!(Kimberley Mackay, Grand Rapids Michigan )

 

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My sons' graduation could only be topped by the family party which followed next day. The flower arrangements were dealt with by my eldest son but you are obviously consummate professionals and the flowers were wonderful!(Carolyn U. Winstein, Oklahoma City OK )

 

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I just wanted to say that the bouquet I ordered for my parents’ anniversary arrived right on time and touched my mother to tears. It was a special order of white and yellow rosebuds, which my dad used to give to her every Saturday when they were dating. He has Alzheimer’s now, and sometimes forgets things like that, but the anniversary roses seemed to bring him back also. We all had a good cry. Carol.(C. Mullanen , Flint MI )

 

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I found you on the Internet and thought straight away of sending flowers to my cousin in Florida who recently gave birth to triplets. She sent me a photo by email of her new arrivals and the flower delivery – they were as beautiful as my new cousins!(Mari Tanaka, Saint Paul MN )

 

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Last week I was delighted to find one of your chocolate gift baskets on my doorstep - it seems as though I have an admirer!(Alan Spencer, Houston TX )

 

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Who invented Valentine's Day? He must have been some kind of genius. It's right in the middle of winter when we're all busy trying to keep the winter chill out of the house. It makes you stop and think about all of the people you love and who love you. I am just floored sometimes at the reaction I get from my wife when I give her flowers, especially on Valentine's Day. I think it's because it's one day where we can forget about things like de-icing the driveway and block heaters and shoveling the sidewalk. I really appreciate the things you do for guys like me.(Mark N., Syracuse NY )

 

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Every year I have had a problem with the centerpiece to the Thanksgiving table. Well, problem no longer, because the centerpiece was right there on your website waiting for me to order it. I loved it when I saw it, and so did my guests when they arrived. You seem to have a sixth sense about Thanksgiving, because it was entirely appropriate.(Jaqueline W. , Vacaville CA )

 

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