You sent us 6 flower bouquets for the ladies retiring from our hospital after years of service, and each one was wonderfully arranged. The ladies were all delighted!(Kerry Starling, San Antonio TX )

 

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I just wanted to say thank you for making sure that my father’s birthday arrangement of balloons and flowers were on-time. Thank you.(Jen L., Montgomery AL )

 

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My husband and I don’t have much time to spend together outside of evenings and weekends, but what we do enjoy is surprising each other with gifts. Last week I received one of your gift baskets, the chocolate one - delicious!(Maggie Brownlee, Saint Petersburg FL )

 

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I appreciate that in the flower world FTD is like the phone company, so every florist has to use it. But I'd like to say that I think you guys are different. Because of some credit card issues, I used more than one flower delivery company to order some accent flowers for a Christmas family celebration. I was stunned at the differences between the flowers I ordered from other sites and the flowers I ordered from yours. I don't know how you do these things, but you have won me over permanently.(Gladys N., San Luis Obispo CA )

 

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I'll say this to you, if you can make a website that is easy enough for my father to use, you've really accomplished something. He's a total technophobe, so it was such a surprise when I saw your name on the delivery. I thought to myself, "You mean my dad used the Internet successfully?" It was a revelation. Now that I am ordering from you, I see how he might have been able to order from you will no trouble at all. My whole family are now customers of yours!(Sharon T., Sherman TX )

 

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You must have been doing this for years and years to have achieved a near perfect level of customer service. You somehow got the address right, even when I wasn't sure. I wasn’t familiar with the format of addresses in America, and I dashed off a panicky note to you earlier. I’d like to apologize to you if I could, because by the time I wrote the note and sent it off, apparently it had already been fixed and was well on its way to being sent to the right place.(Barbara P., Durban )

 

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Thank you so much for your professionalism and competence. I had exactly one day to send two dozen roses to a friend of mine who was shipping out for Iraq from San Diego. For some reason, the wire services were down -- or so I was told by two other flower delivery companies. I don’t know how you were able to get my order there in time, but you did. You weren’t my first choice, but you were definitely my final choice.(Alissa K., Memphis TN )

 

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My son insists we carry some flowers whenever we travel as a mark of good fortune, and suggested we get our flowers from your shop as they are the freshest he has encountered. I don't know if they have brought us luck but the car sure smells good!(Jeff Spencer, Dallas TX )

 

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Thank you for helping me get my girlfriend back. I never really gave much thought to flowers. I found your website by chance, and I managed to get some good ideas Please say thank you to whoever put them together for me. I guess flowers really do make a difference.(Trey M., Utica NY )

 

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Your company is a model for efficient distribution and information systems. There are many companies that a customer could go to in order to get flowers delivered somewhere. But you've made it very easy to do so, and in an interesting way so that people will come back and become return customers. This makes it ideal for corporate gifts and customers. Hats off to you. (Ruth-Anne O., Muncie IN )

 

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