I guess the virus that's been going around has finally gotten to my brother, who's been down for almost a week now. I sent him flowers from your site a couple of days ago. He tried calling, but his voice was too shot for him to say anything, so we chatted a while until he fell asleep. I wanted to pass on the message that he liked them a lot, even in the bemused, post-feminist way he has about him. And the fact that he's been sick. He means well. Thank you for providing me a way to cheer him up.(Ginny E., Saratoga Springs NY )

 

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I wish I could give you some suggestions on how to improve, but the fact is I can't think of anything you could possibly improve on. (Cammie J., Kenosha WI )

 

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I’ve just received a “Just Ducky”, one of your wonderful flower bouquets, to commemorate the birth of my son Aadesh. It was such a sight, it made a wonderful moment a little better.(Mehboob Islam, Saint Petersburg FL )

 

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I order from you all the time, and now I know why. I have to tell you that I was away on business recently and stopped into a flower shop near the hotel instead of ordering online. I ordered the same arrangement I usually get for each of my six nieces, Irises and white roses, but this time the flowers were not nearly as impressive. I got a call from my sister asking if I didn’t put as much thought into my gift for her daughter this year. I’ll never stray again, I promise!(Dara J., Victorville CA )

 

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Our bank used to be a dull, dour environment until our new manager insisted we take it in turns bringing flowers to work each week. Unfortunately I forgot so rang you for a quick delivery. The lady on the phone was very good and understanding and we had fresh flowers in under 90 minutes!(Alisha Alhab, Bakersfield CA )

 

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The flowers you delivered to my mother in hospital brought a smile to her face immediately. Thank you!(Julie Porteous, San Francisco CA )

 

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No one ever listens to me. I tell them to order from you guys, but do they listen? They do not. I order flowers and gifts from you guys all the time, and I’ve never had occasion to be dissatisfied. By contrast, those people who don’t listen to me seem like they’re constantly complaining about how this delivery or that had some problem with it (wrong color, wrong flowers, bad quality, etc.). I have no such problems. I wish I were better PR for you guys, but no one ever listens to me.(Joanne W. , Savannah GA )

 

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My Aunty June's flowers were lovely and looked wonderful that evening as we played bridge.(Mandy Riley, Seattle WA )

 

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After sending a number of flower orders with you, I am compelled to ask how you make each one of them special. I have ordered the same arrangement more than once and each time the arrangement was unique and beautiful each in its own sort of way. There's no mass production involved. Thank you for being unique in your industry(Luanne W. , Bay City MI )

 

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We should all take the time every day to smell some flowers; there are more important things in this world than work, and a flower delivery to someone a long distance away like my mom can make their day(Angela Hill, Seattle WA )

 

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This may sound a little silly, but I hope it doesn't. My best friend's cat died over the weekend, and I couldn't think of anything to do for her being so far away with work and all. The best thing I could think of was to send a nice sympathy bouquet. I know how close she was to that cat, and I didn't really know how to say that in words. So I let the flowers do the talking, just to let her know that I was there for her. She did eventually share her feelings with me, and I'm glad I could help. Thanks for helping me.(Kirsi R. , Copenhagen , Denmark)

 

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I'm a last minute kind of person, so I can really appreciate the job you guys do to get things away fast and accurate. I waited way too long to send flowers to my mother on Mother's Day, but that didn't seem to faze you at all. Wonderful to be a continuing customer of yours because of things like this.(Ashlin O., Casper WY )

 

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You have my undying admiration for being a company that does what it promises. Every claim you made was and is true. I was a doubter at first, but all my doubts were dispelled this last Christmas, when I hesitantly made a huge order (over $1000) of flower displays, arrangements, and bouquets for the company Christmas party. It's a small company, so I wasn't sure if it would just add to the frivolity of the occasion or if it would be worth it in terms of employee cohesion. Well, it turned out to be both. For the first time in nine years, we did not have any turnover the first six months of the year following the Christmas party. I don't know if it was because we were throwing lousy parties before, or if it was a coincidence or what. But because I've used your flower delivery services a good deal since then and only good things have happened, I tend to think that the quality of the materials you use had something to do with it.(May S., Bangkok )

 

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My boyfriend doesn’t know the first thing about flowers but the personnel in your florist shop helped him buy a lovely flower bouquet for my mothers 65th birthday. If you can teach him to appreciate flowers, you can teach anyone!(Jeanne Davey, Cleveland OH )

 

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I’m appreciative of the lengths you went to in order to resolve a credit card problem. It was partly my fault for waiting till the last minute in order to get my wife flowers for our anniversary. I was a little stressed about it being such a time crunch and my credit card problem, and I yelled at your customer service person. I apologize. She did everything she could for me and I blew up at her. I hope there are no hard feelings. I feel so awful. Maybe I should send flowers? (The problem was resolved.)(Bodie T. , Reno NV )

 

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I will admit that my expectations weren't very high. But you absolutely blew them out of the water. I had ten different orders of flowers and plants going to eight different places, and every single one of them came out right.(Tara H. , Vilnius , Lithuania)

 

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It was an absolute pleasure working with you, from the initial planning stages right through to seeing the flowers on the actual day.(June Richmond, Indianopolis IN )

 

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