My partner recently received one of your Chocolate Lover’s gift baskets which I confess got eaten far too quickly!(Kerry Sato, Aurora CO )

 

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I just sent some Valentine's Day roses to someone I've been admiring from afar for a while now. As I am writing this they are on route to him, and I don't know how he's going to react. I don't know if it's such a good idea that you have same day delivery, because it doesn't give me a chance to think everything through before things start to happen. I'm getting ahead of myself, I know, but I can't help it. I have all of this nervous energy, wondering what the reaction will be. The best I can do right now is to say thank you for being there when I made the choice to jump in with both feet.(Lisa C., Kokomo IN )

 

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What a pleasant surprise to receive flowers from such a reputable company. Normally, I wouldn't take notice of the delivery company that gave me flowers. I would usually only notice who sent them to me. But I've been a customer of yours for many months now, and I am very happy with all the deliveries you've made for me. And now I have someone who thinks like me, and thinks very highly of me, too. Because they cared enough to send me flowers from the best in the business, as far as I'm concerned.(Kiersten I. , State College PA )

 

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My mother talks about the flowers that I sent her for Mother's Day two years ago. I used you guys then, and someone else last year. She doesn't talk about those. That's the best case for going to you when I need to send flowers, and it'll happen again this year.(Jasmine B. , Bellingham WA )

 

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A good way to tell if you're doing a good job is if you have repeat customers. I am what you might call an "extreme" repeat customer. I haven't counted the number of flower orders I've done with you, but it's a lot. There's a lot of people who need flowers, especially those who don't know why I continue to live on the other side of the world.(Joanne H., Valparaíso )

 

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There are two reasons I don’t order online. I’m always afraid I’ll click on the wrong thing, and something will get sent to an unsuspecting family in Siberia. And I don’t trust someone I can’t see. I have to say that your staff was able to handle an old curmudgeon like me who’s afraid of computers. My wife’s anniversary flowers arrived without a hitch. I’ve had other bad experiences with internet stuff, including other FTD places, but you’re a shining light in the wilderness.(Felipe M. , Oxnard CA )

 

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My daughter had a piano recital while I was on a business trip in Florida. It nearly killed me that I couldn’t be there. The flowers you sent didn’t nearly make up for what I missed, but it was the next best thing. When I got back, I was almost in tears that I missed it, but all she could talk about were the flowers.(Mary N., San Rafael CA )

 

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I send thank you bouquets when I want to say thank you to people that I love. It is a good way to show them that you care about them. I am giving this piece of advice to everyone who needs to say thank you to someone. Say it by sending them flowers because the kind of thank you that comes with flowers is much stronger than any other kind of thank you.(Maxence G. , Paris , France)

 

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My anniversary was over two months ago, but the flowers are still going strong. The other stuff too. I really like that it’s lasted so long. Is that you or FTD?(Annie V., Provo UT )

 

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Let me paint a picture for you guys who just royally screwed up with your women. Do you say I'm Sorry, or do you say I'm Sorry with flowers? Which do you think works better? Hmm? Try it even when you haven't done anything. Mark down the response as an experimental effect and then try it again in a couple of months. Trust me. This stuff is science. Oh, by the way, the flowers you people deliver are terrific.(Lucas L. , Jaffa , Israel)

 

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