I'd like to think that I was making my daughter happy when I sent flowers to her on her first day at college, but I really suspected that she was embarrassed by her mother in front of her dorm-mates. It was a little of both, I guess. She called to say that she really enjoyed them, but she asked if it was OK that she told everyone they were from her boyfriend. *sigh* There's only so much a mother can do. (Margo E. , Holland MI )

 

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I am sure there are all kinds of people who take service and diligence like yours for granted. Please be assured that I do not. When I like the way someone does something, I let them know. I, and my daughter, absolutely LOVED the white roses that I sent to her in advance of my visit. You people are a real treasure.(Juanita E. , Montevideo , Uruguay)

 

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This would be a good time to thank your flower delivery man for bringing all of the flowers our friends had ordered through you to our home following the birth of baby Michael.(Pamela Booker, Anaheim CA )

 

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Thank you for always being there. When I wake up in the middle of the night and remember that I need to send my uncle Robbie a birthday present, you are right there waiting to take my order.(Caitlin S., Erie PA )

 

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I love a flower bouquets on my piano when I play in the club – they don’t pay for that but I don’t mind because there is nothing I love more than playing love songs with a bunch of flowers in front of me so I get my own!(Shawna Stewart, Charlotte NC )

 

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The Frosty the Snowman jar with Christmas flowers is wonderful and my children think it came from the north pole! (Maggie Howe, Portland OR )

 

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I don't trust any flower shop that doesn't use FTD. I also don't trust any flower shop that messes up an order, no matter how small or big. My business, at bottom, is about persuasion, and if my persuasive powers are undermined by a poorly delivered PR gift, then I look bad, which makes you look bad. I say this as a theoretical, because I have never had occasion to complain about any bad things: The fact is, there haven't been any bad experiences I've had sending gifts to other businesses, provided I use you folks.(Kirk V., Prescott AZ )

 

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Thank you so much for your professionalism and competence. I had exactly one day to send two dozen roses to a friend of mine who was shipping out for Iraq from San Diego. For some reason, the wire services were down -- or so I was told by two other flower delivery companies. I don’t know how you were able to get my order there in time, but you did. You weren’t my first choice, but you were definitely my final choice.(Alissa K., Memphis TN )

 

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How you ever got the flowers to the right funeral home is beyond me. I gave you the wrong address, but you somehow fixed it on your end and got them to the right place... on time for the service.(Marna B., Kennewick WA )

 

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All comments I have received from your deliveries have been favourable, virtually to the point of ridiculousness. As an example, my Great Aunt back in Sussex (UK) immediately rang me up to "gush" all over the place about it. I mean, they're only flowers. It's incredible how much a few blooms cause people to feel giddy enough to do things like that. Cheers.(James E., Stamford CT )

 

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