I appreciate that in the flower world FTD is like the phone company, so every florist has to use it. But I'd like to say that I think you guys are different. Because of some credit card issues, I used more than one flower delivery company to order some accent flowers for a Christmas family celebration. I was stunned at the differences between the flowers I ordered from other sites and the flowers I ordered from yours. I don't know how you do these things, but you have won me over permanently.(Gladys N., San Luis Obispo CA )

 

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I love to send comfort and joy to my American friends. So many people pass through my small inn, and they are mostly Americans. So I send them great flowers to show that I appreciate not only their business but also their company. I love Americans! And I love it when I can click the internet to give them flowers. It makes everyone feel good, including myself.(Dimitra C. , Athens , Greece)

 

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Valentine's Day this year was very special. I asked my boyfriend to marry me, and after the initial shock, he said yes. I ordered several rose sprays to be delivered to his office, his apartment, and his mother's house. Then he knew something was up, and I popped him with the question. It was very important that all the flowers get to where they were supposed to go at the same time: on the same day. Thank you for getting everything right.(Ruby B. , Idaho Falls ID )

 

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Thank you for treating the funeral of my cat with all the seriousness of a person's funeral. I went to several flower shops in my neighborhood and I got all manner of inappropriate comments. I appreciate that it doesn't matter what the occasion is, that I know you'll do a good job.(James H. , Glens Falls NY )

 

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I don't think it's entirely fair that all my friends and family get to see the lovely flowers that I order from you, and I get to see bupkus. Not even a lousy picture. Sheesh, you'd think someone would take the hint and at least send me something. I hear from them about how wonderful and lovely my gifts are by calling me and sending me e-mails, but do they take a picture, or better yet, send me flowers back? It's a thankless task being as nice as I am. Oh, well. At least your task isn't thankless. How do I know? Because I'm saying thank you right now!!!!(Delia C. , Tucson AZ )

 

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The coffin spray at my mother's funeral last week was truly beautiful. Thank you again for your kind help in making the sympathy arrangements.(Shani Heller, Birmingham AL )

 

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I don't get around as much as I used to. Let me explain. I am now in a wheelchair because of a degenerative disease. I find that I am relying more and more on Internet services to help me do day-to-day things. I have used a good number of online flower delivery sites, but yours is clearly the best. You have an advantage in the layout and usability of your website and also of the selection you have for people to choose from. I also noticed that you tend to be a bit faster than other places. I appreciate all the work that must go into doing things like that as well as you do, so I'd like to say thanks.(Madeline P., Elmira NY )

 

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Thanks for the beautiful floral arrangements you made for our wedding day. They helped make our wedding day that extra bit special.(Darren Duff, Cincinnati OH )

 

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Thank you for getting the flowers to the right place at the right time. My cousin told me that some flowers went to the house, and some went to the funeral home, and one went to the hospital, even after my uncle had died. Well, yours was one of the ones that got to the right place, and it was nice to hear that the flowers were comforting to the family. My uncle was a very special person, especially to that family.(Donna U., Wildwood NJ )

 

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Sometimes it's hard to believe just how much people appreciate and love to get flowers. I never realized how much my wife loved to get flowers until I sent her some from a business trip for our anniversary. What a reception when I got home!(Allen W. , Rockford IL )

 

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If flowers can look that good all of the time, then your competitors are in the wrong game!(Sid Principal, New York NY )

 

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A good way to tell if you're doing a good job is if you have repeat customers. I am what you might call an "extreme" repeat customer. I haven't counted the number of flower orders I've done with you, but it's a lot. There's a lot of people who need flowers, especially those who don't know why I continue to live on the other side of the world.(Joanne H. , Valparaíso , Chile)

 

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You come highly recommended by me to all my friends and family. Is there a way for you to tell me when they order something from you? Normally, they never listen to me, so I’d like to know when something I recommended actually worked out to their benefit.(Cara J. , Huntsville AL )

 

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The worst part of ordering flowers online is the sinking feeling you get that nothing is going to be delivered as you want it to be. This is true for all gifts ordered online, I think. I’ve ordered flowers from you a couple of times now, and with the efficiency you have to handle orders, I’ve come to the conclusion that the hardest part of ordering from you is making a choice of what to send!(Stacy D. , Olympia WA )

 

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I’m with the Guard in Iraq. I couldn’t be there on our anniversary, so when I sent flowers, I wanted to get it right. And you people got it right. I say I appreciate it when someone goes out of their way to do a good job, and you did a good job. There’s a man in Beaverton who appreciates the flowers I sent him, and I can’t say he’s happy about getting the flowers and not me, but we’re both appreciative that you helped us celebrate.(Phyllis S., Madison WI )

 

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The plant I sent for my son's new apartment was perfect for it, even though he didn't think so. Boys at some point dislike their mothers giving them gifts. But he later called me and said that it was the only thing with a personality he'd had over in a long time. I sent him another one from your website, and he didn't "like" that one either. But again, mom wins. I got another call later on and he told me how much he liked that one also. I know I'll never get him to buy houseplants on his own.(Elisa L., Greenville NC )

 

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My partner used to prefer pansies to be sent from florists, but recently received a Chocolate Lover’s gift basket which is now considered in our house the best ever gift sent from a florist!(Edward Brooks, Santa Ana CA )

 

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