I don't trust any flower shop that doesn't use FTD. I also don't trust any flower shop that messes up an order, no matter how small or big. My business, at bottom, is about persuasion, and if my persuasive powers are undermined by a poorly delivered PR gift, then I look bad, which makes you look bad. I say this as a theoretical, because I have never had occasion to complain about any bad things: The fact is, there haven't been any bad experiences I've had sending gifts to other businesses, provided I use you folks.(Kirk V., Prescott AZ )

 

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My sister Jenny was delighted with the “Burst of Joy” bouquet we bought to commemorate the birth of her triplets!(Petra Lockwood, Fort Worth TX )

 

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I've been ordering flowers and other gifts from you for a long time now, and I thought I would take the opportunity to say that I am completely satisfied with your level of competence and service. I have never had the occasion to complain or even make a suggestion to make your process better. That in itself should tell you something about your level of service as it is perceived by customers.(Abby L. , Burlington VT )

 

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Order flowers by morning, delivery by afternoon? I’m not used to these lightning fast deliveries. I feel kind of dangerous having all this power to be able to send flowers to anyone anywhere. LOOK OUT!!!(Olivia F., Brownsville TX )

 

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All I wanted to do was send some roses to my girlfriend. And you have four pages of roses to choose from? How am I supposed to choose? No, seriously, I was able to make an informed choice by calling and speaking to one of your phone people. She was really great and didn't judge me at all for why I needed to send roses. That's all anyone really wants, isn't it?(Andy P. , Yakima WA )

 

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Is there such a thing as FTD fatigue? I hope not, because I've been using you the way I used to use a handful of other paper catalog companies. I was so pleased and satisfied about the first few orders I did from you, that I now use you exclusively. Just don't go anywhere, OK? That's really the only constructive criticism I have for you. I'm so dependent on you now that I don't know what I'd do if you went away.(Jenn J., Danville IL )

 

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Thank you for the flowers you sent to my mum on a very special Mother's Day - this year I was able there and see the look on her face!(Julie Ward, Saint Paul MN )

 

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Is there some kind of large population of patient souls where you get your customer service people from? Do they also babysit for a trio of tiny terrors (ages: 3, 6, & 8)? I must have been on the phone with this person (I forget her name, sorry!) for at least a half an hour trying to order a simple flower arrangement and I have to chase around my terrors (I mean: lovely children) at the same time. I think it took me half that time just to get her the address. Thanks for not hanging up on me. HA!(Anne B., Appleton WI )

 

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You are pretty much the only place that delivers flowers that I have ever worked with that really cares about how your customers feel about you. You must have legions of loyal fans because of how well you treat everyone. I wish you much success!(Mira R. , Warsaw , Poland)

 

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Boy, you guys are great. Thanks for the service I received just to send a plant to my mother in Sheboygan. I love Russia and its many layers, but I've been homesick for a long time now. It's going to be a while before I get to be home again, but it feels like every time I send a gift over there, I'm sending a little piece of me also.(Ross D. , St. Petersburg , Russia)

 

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Parc Imbery, PR Puerto Rico - Flowers Parc Imbery PR - Flower Delivery Parc Imbery PR -Flower Delivery Parc Imbery PR

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