The best way I can express my appreciation to you for delivering my mother's flowers on time for Mother's Day is to order more flowers for Father's Day. It's great because I can say it's a gift for my Dad, but my mother will be the one to enjoy them, and I'll get mom points. You have to understand that mom points are more valuable than dad points. Thanks.(Joan S. , Lodi CA )

 

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I've been ordering flowers and other gifts from you for a long time now, and I thought I would take the opportunity to say that I am completely satisfied with your level of competence and service. I have never had the occasion to complain or even make a suggestion to make your process better. That in itself should tell you something about your level of service as it is perceived by customers.(Abby L., Burlington VT )

 

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My recently bereaved son is an artist and appreciates the inner as well as the outer beauty of most objects. For his birthday we gave him a nice bunch of flowers to liven up his studio and all he could do was start painting them. I think they had a remarkable effect on him, thank you very much.(Sheila McKinstry, Des Moines IA )

 

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I order one or two flower bouquets for my shop counter each week, it's always nice to hear compliments on them, and I always tell my customers where they've come from!(Anthony Grieve, Rochester NY )

 

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Not everyone could attend my graduation from college, but many of them sent their regards. Like my uncle Roland, who I had not seen in many years. He sent some of your flowers to me, and I was very touched. One thing I wondered was why the flowers he sent looked so much more impressive than the flowers of other places. I don't know what it is, exactly, but now I'm giving your flowers to other people so they can wonder exactly what it is that makes them so impressed.(Diana G., Lawrence KS )

 

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Is there some kind of large population of patient souls where you get your customer service people from? Do they also babysit for a trio of tiny terrors (ages: 3, 6, & 8)? I must have been on the phone with this person (I forget her name, sorry!) for at least a half an hour trying to order a simple flower arrangement and I have to chase around my terrors (I mean: lovely children) at the same time. I think it took me half that time just to get her the address. Thanks for not hanging up on me. HA!(Anne B. , Appleton WI )

 

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You must accept my thanks for all of the wonderful flowers you have sent to me over the years.(Zoe Tate, Kansas City MO )

 

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I don't think many DIY stores have flowers on show at the counter. My husband was reluctant at first, but once he saw we were getting more female custom he was fine – he's dated three of them already!(Cary Hunter, Detroit Michigan )

 

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I don’t know how you did it, but not only did you help me resolve a persistent credit card issue with my card company, you also found time to deliver the flowers I ordered in time for my niece's first violin recital. I think we were still on the phone when the delivery went through. Now that's service!(Tania E. , Bloomington IN )

 

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The whole wedding party just about broke down in tears when the bride walked in with her swanlike bouquet of long-stemmed white roses. I hope that doesn't sound flip. I always thought a bouquet in a wedding was gardening flowers - daisies, maybe wild roses, dahlias, you know, like that. But all roses? I never would have ordered them if it was up to me, but she really wanted them. I wouldn't have though of it, but they were really spectacular. It added to the effect and complimented her dress wonderfully.(Caitlin A. , Topeka KS )

 

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