My kids love sending flowers and look for something different to send their grandmother in hospital whenever we pass your florist shops!(Fiona Kettlewell, Colorado Springs CO )

 

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I have so many people I need to get birthday presents for that last year I just threw up my hands and vowed to send everyone flowers. I used a lot of places to send them to try and find a good price, but I started to notice that your site had the best and most consistent quality for all of my orders. I’m using you exclusively now for all birthdays. You should know how much of a godsend you are for people like me.(Maya A., Roanoke VA )

 

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I don't trust any flower shop that doesn't use FTD. I also don't trust any flower shop that messes up an order, no matter how small or big. My business, at bottom, is about persuasion, and if my persuasive powers are undermined by a poorly delivered PR gift, then I look bad, which makes you look bad. I say this as a theoretical, because I have never had occasion to complain about any bad things: The fact is, there haven't been any bad experiences I've had sending gifts to other businesses, provided I use you folks.(Kirk V., Prescott AZ )

 

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I hate to gush, but I am compelled to tell you that I love you. I don’t know how else to say it. Your flower arrangements are always so impressive and superb. Flowers are so easy to just toss off, but doing flowers well is really difficult. I didn’t realize how difficult until I tried to put together some arrangements myself. Thanks for your remarkable service and truly wonderful deliveries.(Jillian I. , Beaumont TX )

 

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My wife recently fell in our garden and broke her ankle - as I work away I wasn't able to get home until the next day, but your flower delivery serve helped and I was able to send Caroline flowers for when she got back from hospital.(Luke Sauvage, Portland OR )

 

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I received one of your gift baskets from my sister in Paris, Texas, last weekend. I was expecting flowers when the courier pulled up outside, so imaging my surprise to receive a "Junk Food Bucket"! Perfect for a lazy birthday!(John Van Der Velde, San Antonio TX )

 

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Your online flower delivery service came in perfectly for me to send flowers to my brother's wedding!(Yvette Lyons, Tulsa OK )

 

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Is there some kind of large population of patient souls where you get your customer service people from? Do they also babysit for a trio of tiny terrors (ages: 3, 6, & 8)? I must have been on the phone with this person (I forget her name, sorry!) for at least a half an hour trying to order a simple flower arrangement and I have to chase around my terrors (I mean: lovely children) at the same time. I think it took me half that time just to get her the address. Thanks for not hanging up on me. HA!(Anne B., Appleton WI )

 

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Since you send your flower delivery so quickly, my boyfriend can make up with me quicker when we fall out!(Shani Waters, Arlington TX )

 

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There are two reasons I don’t order online. I’m always afraid I’ll click on the wrong thing, and something will get sent to an unsuspecting family in Siberia. And I don’t trust someone I can’t see. I have to say that your staff was able to handle an old curmudgeon like me who’s afraid of computers. My wife’s anniversary flowers arrived without a hitch. I’ve had other bad experiences with internet stuff, including other FTD places, but you’re a shining light in the wilderness.(Felipe M. , Oxnard CA )

 

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