Is there some kind of large population of patient souls where you get your customer service people from? Do they also babysit for a trio of tiny terrors (ages: 3, 6, & 8)? I must have been on the phone with this person (I forget her name, sorry!) for at least a half an hour trying to order a simple flower arrangement and I have to chase around my terrors (I mean: lovely children) at the same time. I think it took me half that time just to get her the address. Thanks for not hanging up on me. HA!(Anne B., Appleton WI )

 

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I have been sending your flowers for about a year now, but I recently started sending gift baskets. Especially the fruit baskets. By all accounts, the recipients of these gifts are just as thrilled with the gift baskets as they are with the flowers. So whatever you're doing, do it more!(Brenda E., Logan UT )

 

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Thanks from my sister and I for sending such wonderful flowers to our mother in the hospital. She was overjoyed to see them and us. There were a few other vases of flowers there, but yours outshined them all.(Olive N. , Medford OR )

 

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I did some comparative shopping before I bought any flowers. It was my mother's birthday, so they had to be perfect. In my research, I came to the conclusion that your service is the best. I wanted you to know that I didn't just "come across" your site or your company randomly. I looked at all the FTD affiliates, all the choices I could have made. But I made an informed choice to order your flowers for my mother because yours had the best selection at the best prices. I'm very glad I used you, and so is my mother. (Gloria N., Merced CA )

 

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I would like to thank you for the flowers that you send to my brother. He works in a big building in Santiago that has usually a lot of delivering mistakes. I was very worried about the flowers that I sent to him. But the person on the phone assured me it would be OK. I was still worried. Until I got the message that the flowers were delivered to the right place. My brother was so surprised, he could not stop laughing at me for sending him flowers. He said no one has ever given him something so beautiful. I have been in the US for a long time. This was like extending a hand to him from the other part of the world. Thank you.(Donna J. , Evansville IN )

 

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You folks are amazing. How can a simple little plant shaped like an exploding star mean so much to some people? I may never know, but at least I know that you've made it much easier to make things like this mean so much to people. Flowers, I mean. It's a good thing you're doing, is what I'm trying to say. Did I say that?(Karl P., Vienna )

 

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I would like to thank you for helping me choose which flowers to send my wife. With gift baskets and flower bouquets to choose from, your assistant was very helpful, and my wife delighted with her roses and chocolates!(Denis Smith, Mobile AL )

 

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I liked the "White Garden" bowl so much that I almost hated to waste it on my in-laws on their anniversary. But if it makes me that happy to see it, I suppose it might help make the trip over there less stressful. Wish me luck!(Christine S., Atascadero CA )

 

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I appreciate that in the flower world FTD is like the phone company, so every florist has to use it. But I'd like to say that I think you guys are different. Because of some credit card issues, I used more than one flower delivery company to order some accent flowers for a Christmas family celebration. I was stunned at the differences between the flowers I ordered from other sites and the flowers I ordered from yours. I don't know how you do these things, but you have won me over permanently.(Gladys N., San Luis Obispo CA )

 

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The flower bouquets you created for the wedding I attended last week at St. Saviors were absolutely outstanding!(Peter Dack, Birmingham AL )

 

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The best way to express my appreciation for getting the flowers to a mourning household is to order more, I guess. I've used you in the past for happy things, like weddings and birthdays, but this time, when I wanted to express my sympathy, you were there for me. I'm glad you have such a selection that there are many different occasions that I can order from you for.(Eliza E. , Decatur AL )

 

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My daughter's graduation day was a wonderful affair complete with boorish relatives and dull speeches. But at least the flowers were bright and cheery. Thank you for providing the sparkle to the day.(Marguerite P., Danville VA )

 

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I normally order flowers from you for birthdays and anniversaries for my family. But last month, I had the unhappy experience of ordering them for my mother’s funeral. It felt kind of strange ordering from a place that had normally given my family such joy. But your website helped me choose something that was very appropriate for the funeral service, and I can’t thank you enough for reminding me that there is beauty in everything.(Di L., Visalia CA )

 

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AAAAARRRGHHHH! I write to you to tell you that on my latest birthday present to my friend, who lives in Ireland, I used a different florist. I usually use you guys, but I saw a special on someone else’s website. It was special all right. It was meant for especially dumb people. I couldn’t believe it. Not only did it arrive late -- IT WAS THE WRONG ORDER! Okay. I’ve learned my lesson. No more flirting with other flower delivery companies. I’m using you guys for good.(Gigi M., Waterbury CT )

 

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I heard about your website from some friends of ours who ordered from you several times and were very satisfied. Well, now I'm completely satisfied with the orders I've made over the last couple of months, and I've begun recommending you to other people. Just keep up what you're doing and you'll continue to get people like me to spread your story by word of mouth.(Attanasio C. , Lee's Summit MO )

 

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The worst part of ordering flowers online is the sinking feeling you get that nothing is going to be delivered as you want it to be. This is true for all gifts ordered online, I think. I’ve ordered flowers from you a couple of times now, and with the efficiency you have to handle orders, I’ve come to the conclusion that the hardest part of ordering from you is making a choice of what to send!(Stacy D., Olympia WA )

 

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Last week I was delighted to find one of your chocolate gift baskets on my doorstep - it seems as though I have an admirer!(Alan Spencer, Houston TX )

 

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