You should be very proud of the job you and your staff does in order to get everything just so. If the quality of your flowers and the promptness of delivery is any indication, your organization is something to be admired. You understand how business works, and I appreciate that my corporate gifts will be delivered and ultimately received in the spirit in which they were intended. I mean to say that since you are an Internet business, you are able to understand how other Internet businesses work and how much of an impression needs to be made in order to get and retain clients.(Angie D., Portsmouth NH )

 

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I couldn't think of a centerpiece for the Christmas table until I saw your arrangement of white roses. How perfect, I thought to myself. They worked out just fine, but I had to order a second one at the last minute because of some *ahem* uninvited guests. At least the flowers were nice.(Cristyl W., Albany NY )

 

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I recently met two internet friends for the first time and arranged a flower delivery to coincide with my arrival. Paul’s wife, Juliette, was delighted with the “Burst of Joy” bouquet, and it certainly helped to break the ice! We’re firm friends now, thanks to you.(Bryan Dry, Lincoln NE )

 

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You must have been doing this for years and years to have achieved a near perfect level of customer service. You somehow got the address right, even when I wasn't sure. I wasn’t familiar with the format of addresses in America, and I dashed off a panicky note to you earlier. I’d like to apologize to you if I could, because by the time I wrote the note and sent it off, apparently it had already been fixed and was well on its way to being sent to the right place.(Barbara P. , Durban , South Africa)

 

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This was my granddaughter's first birthday experience with flowers, and I hope it doesn't set her up for a life of disappointment because other companies don't measure up to what you do.(Cecilia U., Lancaster CA )

 

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There's a good chance that the entire city will start to use you for sending flowers to each other. There was a small gathering of our book club where we discussed good places to send flowers from, and that's where I heard your name. It kind of exploded from there because we all started sending your flowers to our friends and telling them about it. Well, the best advertising you can do is to send people things they love, and I've heard nothing but good things, exceptional things from the folks who received them.(Rebecca P., Monroe MI )

 

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Thank you for allowing me to send flowers that are as impressive as my fiancee. He deserves more, but this will have to do for now since we're both in graduate school and practically living in the library. (Divine E., New Haven CT )

 

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All I really need in a florist is to be able to deliver from point A to point B. I'm glad that there's someone out there who's able to do that and also can do it with a little style thrown in. I appreciate your extra efforts and the lengths you go to in order to keep a customer satisfied. Thanks.(Nick Q. , Columbus OH )

 

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You have to tell me your secret. How come my delivery of flowers arrived right on time when others didn't arrive at all? I assume we all used FTD affiliated places, but only I used you. There was a snowstorm and not even the phones were working. I didn't even know they had arrived until a couple of days later when my friend called around to let everyone know she was OK. I had to write and tell you that.(Eliza N., Lexington KY )

 

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I gave my wife more expensive gifts before, but I never got the reaction that I got when she received your flowers. It wasn’t an occasion, it was “just because”. I’ve never seen her get all gushy like that over a simple gift before. I have to think you had something to do with that. I have to say thank you.(Jules H. , Antioch CA )

 

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