I can't believe you have same day delivery. I've actually done it a couple of times and I still can't believe it. At lunch, I ordered a vase with red roses for my husband. And he got them while he was still at work. You people are incredible. Thank you!(Bev I., Newark OH )

 

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I’ve ordered my grandmother's birthday flowers from you following the lovely Thanksgiving flowers you did for us.(Shawna Erskine, Portland OR )

 

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Is there some kind of large population of patient souls where you get your customer service people from? Do they also babysit for a trio of tiny terrors (ages: 3, 6, & 8)? I must have been on the phone with this person (I forget her name, sorry!) for at least a half an hour trying to order a simple flower arrangement and I have to chase around my terrors (I mean: lovely children) at the same time. I think it took me half that time just to get her the address. Thanks for not hanging up on me. HA!(Anne B. , Appleton WI )

 

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I always try to use FTD when I can, but I usually look for someone who will be able to handle my orders correctly on a consistent basis. Well, I've found you, so I'm more than pleased to see that you also use FTD. I am looking forward to ordering now that I've found a good business partner.(Francisco D. , Wichita KS )

 

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I love to have flowers around my flat when I’m entertaining but my recent accident has left me unable to walk as much as I would like. Your delivery girl has been fantastic and considerate, as has the staff on the end of the phone. When I’m fit and well I’m coming down to your flower shop to thank you all personally.(Christina Middlemas, Kansas City MO )

 

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On behalf of several members of my family, let me say WOW! On behalf of me, let me say, DOUBLE WOW! They were all impressed with the quality of the flowers -- their color and longevity. That's what I wasn't quite prepared for. I got the thank you calls for when the flowers arrived, but I also got calls weeks later about how long the flowers were lasting. They were so fresh to begin with. Thanks for astounding us all with these feats of strength.(Kelley H., Charlotte NC )

 

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You delivered a very tasteful and elegant Expression of Love vase full of roses to my sweetheart back in Tacoma, WA about three weeks ago. It makes me believe that this long-distance relationship is going to work out with her when I get calls and e-mails about how much emotion just a simple gesture like this brings up in her. It makes me feel like we have something very special between us even though we're separated by hundreds of miles. Thank you for helping.(Louis L., Reno NV )

 

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As a society, we tend to send flowers out of feelings of guilt for not being in a place we would normally be. Before the advent of automobiles and airplanes, we wouldn't stray too far from home (except in a few cases), and so we didn't have a need for sending gifts through the mail, or the Internet, or using FTD, or some other wire service. But we are products of our times, and because even nuclear families are so far flung, and because husbands and wives often live and work on different continents from one another, we have this need to send gifts to one anther in lieu of being there. What we're acknowledging is that we usually do what we can to make compromises between how we would like to live and how we would like to be close to one another. It's apparently socially acceptable to be apart like this as long as we can send each other things that remind us of this emotional connection even though there's no physical connection. ROCK ON, BROTHER!!!(Rey V., Nagoya )

 

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It's so fantastic that I can call up your website, where you're based in the States, and have you deliver a couple of plants to a great friend in L.A. on the occasion of completing her chemotherapy. I love that you're actually in the U.S., and that I can send gifts directly to other people over there with a kind of confidence one normally doesn't feel when using the internet. I appreciate it deeply and thank you for doing such a wonderful job.(Mary K. , Bray , Ireland)

 

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Can you believe I've had the opportunity to send the "It's a boy" balloons three times in the last month? The last two were unexpected, so I'm glad that you are on the Internet so I can order at any time of the day, at a moment's notice. I notice you are affiliated with FTD. I remember them from their commercials a while ago. It's one of the reasons that I started using you.(Lindsey G., Janesville WI )

 

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