If there's a better way to send flowers, I would be frightened to see it, because the level of customer service you provide can be downright scary. In a good way.(Dorrie E., Bristol TN )

 

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Is there such a thing as FTD fatigue? I hope not, because I've been using you the way I used to use a handful of other paper catalog companies. I was so pleased and satisfied about the first few orders I did from you, that I now use you exclusively. Just don't go anywhere, OK? That's really the only constructive criticism I have for you. I'm so dependent on you now that I don't know what I'd do if you went away.(Jenn J. , Danville IL )

 

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My wife Jan has received flowers from you monthly for a year now and although I've never told her once they're from me, she does of course know - it's just a game we play to keep each other interested. Thanks go to you because I asked you to keep it anonymous!(Henry Keegan, Long Beach CA )

 

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We had so many of your flowers at the birth of our daughter; we have nicknamed her "flower"!(Lee Suzuki, Raleigh NC )

 

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This was my granddaughter's first birthday experience with flowers, and I hope it doesn't set her up for a life of disappointment because other companies don't measure up to what you do.(Cecilia U., Lancaster CA )

 

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I have used you to order flower arrangements for our business for a while now, and it's now time for me to order flowers for personal reasons. I had never gone past all of these business appropriate arrangements, so it was interesting to see what the differences were for the bouquets that are a bit more romantic. I'm going to need some advice on how to talk to the women here, but I know I'm ready, and I know that I can count on you to deliver my message to her.(Timothy R. , Istanbul , Turkey)

 

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I don't know what the fuss is all about when flowers are delivered on-time. I read through some of your testimonials, and it seems like people are grateful when a company actually does what it says it's going to do. Well, I'm not buying into it. Delivering flowers is delivering flowers, and for that your company should be at the very most proud of accomplishing what you set out to do. I guess not many companies really do that, so I'll give you your due for living up to expectations. (Margaret T. , Rapid City SD )

 

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I felt kind of weird at first ordering flower displays for a funeral over the Internet. It's interesting what kind of preconceptions we have about such things. I was always under the impression that it would somehow "mean more" if I were to do that in person at a flower shop. Well, I went to a number of flower shops before going online to order from you, and it didn't feel right getting the hard-sell from them. That might be unfair because they're in business to sell flowers, but still, that's how I felt. I wasn't all that close with my Uncle Tommy, but it's sad when anyone dies, so I can only imagine how someone must feel talking to salespeople who are constantly trying to "sell them up" to more and more expensive pieces. I don't mean to sound like I dislike salespeople. But it's just easier in the long run to come to these decisions on your own. I ended up ordering the cross with the red stripe, and I got a lot of positive comments on it. Thanks for providing a service like this that people can trust.(Soren D., Juana Diaz PR )

 

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Our college regularly orders flowers for the dining area and we use you exclusively. You're all obviously experts in your field as the flower arrangements of our recent stage show confirms.(Elieen Brittain, Jacksonville FL )

 

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It does feel a bit off to be ordering from an American company, but I feel I must inform you that I am experienced with sending flowers using different sorts of companies, and there is really no comparison with regards to quality and promptness. I like to impress upon people how important they are in the life of my family, so it is a good thing to have a face such as yours for mine.(Nawal H. , Cairo , Egypt)

 

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I'll say this to you, if you can make a website that is easy enough for my father to use, you've really accomplished something. He's a total technophobe, so it was such a surprise when I saw your name on the delivery. I thought to myself, "You mean my dad used the Internet successfully?" It was a revelation. Now that I am ordering from you, I see how he might have been able to order from you will no trouble at all. My whole family are now customers of yours!(Sharon T. , Sherman TX )

 

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I really appreciate the range of prices that you offer. I’m a college student and can’t really get into the top range flower arrangements, but the lower range has some really nice stuff that I was able to send over the holidays to a nice girl. Thanks.(Taylor U. , Elkhart IN )

 

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I’ve ordered 3 of your winter gift baskets for family and friends, and I have to say what a wonderful selection. Please accept my thanks for all of the wonderful flowers you have made for me over the years.(Juan Guzman, Garland TX )

 

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My art supplies shop takes a weekly flower delivery from you, and I have to say it has increased business - our customers are often stopping to sketch the still life, with your flowers as the main attraction!(Judy Walton, Saint Paul MN )

 

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I did some comparative shopping before I bought any flowers. It was my mother's birthday, so they had to be perfect. In my research, I came to the conclusion that your service is the best. I wanted you to know that I didn't just "come across" your site or your company randomly. I looked at all the FTD affiliates, all the choices I could have made. But I made an informed choice to order your flowers for my mother because yours had the best selection at the best prices. I'm very glad I used you, and so is my mother. (Gloria N. , Merced CA )

 

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It's great to be able to remain in contact with people back home, especially when I'm able to send happiness in the form of flowers. I'm glad that there is a resource like you that a "displaced" American can turn to when I want to send flowers to someone half-way around the world. It's a good feeling when they tell me they received the flowers and they love them (which they always do), and it's always a good feeling to know that I can do this whenever I want.(Philip E., Helsinki )

 

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I like that you use FTD and UPS, two organizations that I have always admired for their efficiency. In its early days, FTD was something of a novelty, but it has really grown into a serious example of how modern technology can make an old business drastically better.(Kyra V., Coeur d'Alene ID )

 

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