I've always found many small shops highly suspect when it comes to real business communications. I don't know how large or small you are, but I suppose the proof is in the pudding. It's very difficult to do the little things correctly all the time, but somehow you manage it, and for that you have my admiration... and my business. I especially appreciate your professionalism and the way you take everything you do seriously enough to be appropriate for B2B.(Betty Jo O. , Brooksville FL )

 

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I am writing this before I place a single order with you. So I don't really know how it's going to turn out. I wanted to take the time to send this to you beforehand so you can know that everything I've experienced up to this point has been wonderful. I hope that you turn out to be as good a deliverer as you are an order taker. Like Seinfeld says, "Anyone can just take a reservation. The key is to hold the reservation."(Kathy U. , Mission Viejo CA )

 

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I don't trust any flower shop that doesn't use FTD. I also don't trust any flower shop that messes up an order, no matter how small or big. My business, at bottom, is about persuasion, and if my persuasive powers are undermined by a poorly delivered PR gift, then I look bad, which makes you look bad. I say this as a theoretical, because I have never had occasion to complain about any bad things: The fact is, there haven't been any bad experiences I've had sending gifts to other businesses, provided I use you folks.(Kirk V., Prescott AZ )

 

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You people change lives. OK, maybe that’s an overstatement. As a society, we generally send flowers at important milestone occasions like weddings, funerals, graduation, birthdays, anniversaries, etc. But maybe that’s why you’re in the business that you’re in. Organizations like you and FTD must have a number of people in the industry who love what you do and are interested in being a part of these life changing events. (Cammie R., Hagerstown MD )

 

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An old boyfriend sent me flowers after hearing of my divorce. We hadn't spoken for so long and it was good to catch up again which wouldn't have happened without your flower delivery service!(Shreela Jalal, Miami FL )

 

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I love your young flower delivery girl - Angel? She's an absolute treasure and very helpful!(Ina Bailey, Chicago IL )

 

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Your courier managed to get the biggest flower bouquet I ever saw up 17 flights of stairs to my office just to stop them being squashed in the elevator – they were perfect, they cannot have looked better when they left your premises. I commend you.(Jayne Newman, San Antonio TX )

 

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My elderly father has just discovered he can send my Aunt Polly in Cardiff, Wales the most stunning flower bouquets for her 70th birthday.(Marie Reece, Tampa FL )

 

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You have just created a monster. I am going to be an unpaid sales rep for you for the next month! I can’t believe what great service you provide for plant delivery, and bet that I’ll be shouting from the rooftops just how wonderful you are.(Bea K. , Santa Clarita CA )

 

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The flower bouquets you created for my wedding last week were absolutely stunning. The girls were fighting over the bouquet that I threw before I had thrown it!(Wallis Ormskirk, San Francisco CA )

 

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