My mother talks about the flowers that I sent her for Mother's Day two years ago. I used you guys then, and someone else last year. She doesn't talk about those. That's the best case for going to you when I need to send flowers, and it'll happen again this year.(Jasmine B., Bellingham WA )

 

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I couldn't think of a centerpiece for the Christmas table until I saw your arrangement of white roses. How perfect, I thought to myself. They worked out just fine, but I had to order a second one at the last minute because of some *ahem* uninvited guests. At least the flowers were nice.(Cristyl W. , Albany NY )

 

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Thank you so much for your professionalism and competence. I had exactly one day to send two dozen roses to a friend of mine who was shipping out for Iraq from San Diego. For some reason, the wire services were down -- or so I was told by two other flower delivery companies. I don’t know how you were able to get my order there in time, but you did. You weren’t my first choice, but you were definitely my final choice.(Alissa K., Memphis TN )

 

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Letting you know that I've bookmarked your site, which in my book is the highest honor you can give a website. Yep, you're up there with the greats.(Garrett W., Copenhagen )

 

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I have never received flowers in my life, but I know a happy smile when I see one - on my wife last Sunday when you delivered those flowers I ordered- thank you!(Dave Best, Boston MA )

 

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My mother sent me flowers out of the blue the other day. I called her up to find out what was going on, and she told me that she suddenly realized that she had a wonderful daughter. I almost wish there was a camera there to catch the expression on my face. The note on the card had your name on it, but that's not why I'm giving you feedback. You probably don't know exactly what happens to your flowers after their get received. Well, they're sitting on my kitchen table right now, two months after I received them. Two months! Every time I look at them, I remember what my mother said, and that has been for a long time. Thank you.(April G. , Gilroy CA )

 

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You are pretty much the only place that delivers flowers that I have ever worked with that really cares about how your customers feel about you. You must have legions of loyal fans because of how well you treat everyone. I wish you much success!(Mira R., Warsaw )

 

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My best day this year was seeing the look on my five-year-old's face when she saw the giant package of flowers that my father sent to her on her first day of kindergarten. They arrived early, to my surprise, so that Linden could see them before she went. It was a special start to a special day, and she wanted to bring them to let the rest of the class enjoy them. By all accounts, they did. I don't know if this would have been possible with another flower distributor, but I'm glad they were possible with you. I sent my thank you's to Linden's grandfather, and now I'm sending you my thank you's.(Ashley E. , Williamsport PA )

 

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I'll say this to you, if you can make a website that is easy enough for my father to use, you've really accomplished something. He's a total technophobe, so it was such a surprise when I saw your name on the delivery. I thought to myself, "You mean my dad used the Internet successfully?" It was a revelation. Now that I am ordering from you, I see how he might have been able to order from you will no trouble at all. My whole family are now customers of yours!(Sharon T., Sherman TX )

 

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I was in the USA recently, and I discovered the tradition of Thanksgiving. It's such a wonderful time to take the summer and autumn harvest and put it to good use for family that visits. I was interested to see how my American friends celebrated, and from what I understand, there is a turkey and potatoes and that's about what the similarities are between families. I like the idea of having a major holiday before Christmas that kind of celebrates autumn and all its colors. I was also impressed with the flowers. I understand that not everyone includes flowers as part of the holiday, but if my friends are any indication, everyone should have flowers. I would like to start a Thanksgiving celebration in my country, and I can start with turkey, potatoes, and autumn flowers.(Irina K., Tallinn )

 

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Do your people have telepathic powers? I can’t believe you were able to get my order through when others weren’t. All I wanted to do was send a houseplant to my mother after she moved to Florida. Well, the hurricanes came, and you probably know the rest. Your gift was the only one to get through on time. It was a small thing, just a little fern, but my mother was so surprised and touched that she talked about it for weeks afterwards. Thank you.(Jeri R. , Myrtle Beach SC )

 

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Thank you for being so responsive. I ordered one of your arrangements for my anniversary, but there was a problem with the credit card. It wasn’t your fault, but you not only corrected the problem, you made a good customer because you were so good about it. I wish more Internet places gave as good service as you did.(Carlos O., Little Rock AR )

 

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Thank you thank you thank you! I can't believe you people came through for me again! The roses I sent to my wife are still going strong. They've lasted so long that I think she's forgotten what I did that I had to apologize by sending them to her at work. Maybe not. But still, they're around when I know that others would not have been by now. And she's happy, so I'm happy.(Victor S. , Tulsa OK )

 

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What a great customer service team you people have. All just for flowers from a schlump like me to his wife. You’ve really got a smooth operation going on there.(Lou J., Atlantic City NJ )

 

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After sending a number of flower orders with you, I am compelled to ask how you make each one of them special. I have ordered the same arrangement more than once and each time the arrangement was unique and beautiful each in its own sort of way. There's no mass production involved. Thank you for being unique in your industry(Luanne W. , Bay City MI )

 

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Thanks for helping me shut my mother-in-law up with the beautiful arrangement of white daisies and yellow roses with the big happy face on the jar. Good Lord, that woman can sling out the insults without even batting an eye, but she had nothing bad to say about that birthday gift, and it kept her quiet and thoughtful the entire evening. I appreciate the lengths you went to in order to put things like that together so that people like me can get more satisfaction out of life.([name withheld], Orlando FL )

 

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If I could give one piece of advice to people looking for a reputable flower delivery company, it would be not to be fooled by the superficial look of the website. There are a lot of flower companies affiliated with FTD or that have a number of arrangements to choose from. But the only way you can tell who is good and who is not so good is to try them yourself. And if you're like me, you have neither the time nor the money for that. So I took a look around your website - in addition to some other companies - and I saw your testimonials page. The reports were glowing. It wasn't just the normal "satisfaction" type customer comments. The people you call customers actually seem to feel like you're a part of their lives, which is very telling for a potential customer like me. I'm here to let everyone else know that what other people are saying is true. Everything is done deceptively professionally. I say that because you really feel like you're treated like a part of something like a family, even though everything that you do is in the name of business. You must know how rare that is, and even if you don't, don't let all this go to your head. You people get such great reviews for a reason.(Pat Y. , New Orleans LA )

 

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