You must have been doing this for years and years to have achieved a near perfect level of customer service. You somehow got the address right, even when I wasn't sure. I wasn’t familiar with the format of addresses in America, and I dashed off a panicky note to you earlier. I’d like to apologize to you if I could, because by the time I wrote the note and sent it off, apparently it had already been fixed and was well on its way to being sent to the right place.(Barbara P., Durban )

 

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There were four bouquets of Mother's Day roses sent to my mother, each from myself and my three siblings. I will be a sore winner and say I ordered from you guys, and guess which flowers lasted longest? That's right. That's right, I said. Uh huh. Oh yeah. Mother's Day belongs to me, baby. At least until I tell my siblings about you, and then I'll have to find something else to be better at.(Lucy E., Vineland NJ )

 

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Thanks for your patience. I should have known that everything would be OK. I absolutely told my mother to call the SECOND she received the mystery gift from me, so I was concerned that I hadn't heard from her all day. I apologize for calling to bother you so often. It turned out that she was so impressed by the flowers themselves that she FORGOT to call her only daughter who actually sent it to her. Everything's fine. Thanks for being YOU.(Nicole U. , Morristown TN )

 

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I have never received flowers in my life, but I know a happy smile when I see one - on my wife last Sunday when you delivered those flowers I ordered- thank you!(Dave Best, Boston MA )

 

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I know you can't see it, but there's a big smile on my face because I finally got my father to break his long silence to my brother. They haven't seen eye to eye for years and have spoken in at least that long. I was able to get them together for my birthday, and the way I convinced them to come was to send each of them a note from me along with bouquets of flowers. It was the last thing I could think of to do, because these are not normally two men who would be affected by flowers. Hopefully, they regarded me as their reason for coming together, but the flowers helped if only to impress on them just how serious I was. Thanks.(Maria D., Madrid )

 

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Thank you for being so professional about how you fulfill orders and deliver them. It makes it that much better if something goes wrong. I must say, nothing has ever gone wrong. Once, I thought something went wrong, but of course, I was wrong.(Kirsten C., Kissimmee FL )

 

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On my wife's first Mother's Day at being a mother, we were both sleep-deprived and maybe a little cranky. In fact, I had forgotten that I ordered your flowers for Mother's Day almost a month ahead of time (you do what you can when you have free time). Both our spirits were lifted enormously. and our son got one of his first glimpses of the beauty of the outside world. Thank you for delivering such a colorful surprise.(Ethan K. , Auburn AL )

 

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The flowers I sent to my mother arrived, and I was told they were quite amazing. Apparently much better than the flowers that my holier-than-thou brother sent to her (her words). I don't resent in the fact that my mother likes him better than me, but it does make it easier to feel really good that I outdid him. Thank you for this little bit of a victory.(Krista N., Melbourne )

 

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I'd like to think that I was making my daughter happy when I sent flowers to her on her first day at college, but I really suspected that she was embarrassed by her mother in front of her dorm-mates. It was a little of both, I guess. She called to say that she really enjoyed them, but she asked if it was OK that she told everyone they were from her boyfriend. *sigh* There's only so much a mother can do. (Margo E. , Holland MI )

 

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My kids love sending flowers and look for something different to send their grandmother in hospital whenever we pass your florist shops!(Fiona Kettlewell, Colorado Springs CO )

 

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I, myself, have used many different flower arrangements on your order pages for occasions other than what is listed. I would say to other potential customers: "Don't feel limited by what you think may be true… go ahead and trust your instincts." That's good advice for everyone. Thank you for providing such a variety of arrangements.(Leslie N. , Billings MT )

 

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Too often, I have ordered something off the internet and it wasn't quite what I thought it would be. I suppose that I have to say that about your blooms because they aren't exactly what I thought they would be either, they were much better. (Cyrus P., Hong Kong )

 

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I don’t usually comment on things I’ve ordered like this. Or usually it’s just to complain. I wanted you to know that I didn’t have much expectations when I ordered. But what I got knocked my socks off. The sunflower cornucopia was for a table centerpiece for dinner. I got so many comments on it, I was so pleased! Thank you for making my dinner table memorable for so many friends and family.(Tammi F., Pensacola FL )

 

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My daughter has decided she wants to become a florist! All down to the wonderful flowers I regularly send to my wife though you!(Wilson Stewart, San Diego CA )

 

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It does feel a bit off to be ordering from an American company, but I feel I must inform you that I am experienced with sending flowers using different sorts of companies, and there is really no comparison with regards to quality and promptness. I like to impress upon people how important they are in the life of my family, so it is a good thing to have a face such as yours for mine.(Nawal H. , Cairo , Egypt)

 

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I love to have flowers around my flat when I’m entertaining but my recent accident has left me unable to walk as much as I would like. Your delivery girl has been fantastic and considerate, as has the staff on the end of the phone. When I’m fit and well I’m coming down to your flower shop to thank you all personally.(Christina Middlemas, Kansas City MO )

 

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What a fantastic bouquet I got this morning! I received a lovely arrangement of flowers from a friend who lives across the country, and your name was on it. I love it! The flowers and foliage are all so fresh and lively, and such a nice scent too. This is probably the best kind of advertising you can do, is to hook people who have already received their flowers from you. They, like me, are most likely to order something from you for someone else because they've already seen just how great the flowers are and how great the reaction from them is going to be.(Kate B. , Monterey CA )

 

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Richfield florist, WI Wisconsin - Flowers Richfield WI - Flower Delivery Richfield WI -Flower Delivery Richfield WI

 

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