My cousin in New York keeps telling me to go up there, but what? Am I going to leave this place where I call paradise? I can afford a much better lifestyle than even my New York cousin. So I send flowers to him for fun with notes like "I am now on the beach and doing work at the same time." I have never been to New York, but I don't think you can do that. But your flowers to deliver to him are wonderful and a good way to live better.(Inez R. , Maracaibo , Venezuela)

 

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Thanks from my sister and I for sending such wonderful flowers to our mother in the hospital. She was overjoyed to see them and us. There were a few other vases of flowers there, but yours outshined them all.(Olive N., Medford OR )

 

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I send to my wife’s office every week one of your gift baskets. Your personnel are far more knowledgeable than me on the subject of flowers and always pick the right choice. Thank you from both of us!(Eric Price, Philadelphia PA )

 

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My father died after a long bout with cancer. I wasn’t in the right frame of mind to make any sort of arrangements, so my husband did most of them. Looking back, I could see that he was upset also, and he’s not exactly the arbiter of taste that he thinks he is when he’s in the right frame of mind. So when the flowers arrived for the funeral, I was struck by how understated and tasteful they were, entirely appropriate for the occasion. Thanks for being a guiding light to him.(Jill L. , Vero Beach FL )

 

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What a fantastic bouquet I got this morning! I received a lovely arrangement of flowers from a friend who lives across the country, and your name was on it. I love it! The flowers and foliage are all so fresh and lively, and such a nice scent too. This is probably the best kind of advertising you can do, is to hook people who have already received their flowers from you. They, like me, are most likely to order something from you for someone else because they've already seen just how great the flowers are and how great the reaction from them is going to be.(Kate B., Monterey CA )

 

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NEVER AGAIN WILL I ORDER FROM ANOTHER FLOWER DELIVERY COMPANY. I TRIED SOMEONE ELSE AND THE RESULTS WERE DISMAL. CAN I COME BACK IF I PROMISE I WILL NEVER STRAY AGAIN. HMM, THAT SOUNDS LIKE A CHEATING SPOUSE. LET'S JUST AGREE THAT I'LL ORDER FROM YOU AGAIN REAL SOON.(Mia U., Watsonville CA )

 

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As a society, we tend to send flowers out of feelings of guilt for not being in a place we would normally be. Before the advent of automobiles and airplanes, we wouldn't stray too far from home (except in a few cases), and so we didn't have a need for sending gifts through the mail, or the Internet, or using FTD, or some other wire service. But we are products of our times, and because even nuclear families are so far flung, and because husbands and wives often live and work on different continents from one another, we have this need to send gifts to one anther in lieu of being there. What we're acknowledging is that we usually do what we can to make compromises between how we would like to live and how we would like to be close to one another. It's apparently socially acceptable to be apart like this as long as we can send each other things that remind us of this emotional connection even though there's no physical connection. ROCK ON, BROTHER!!!(Rey V. , Nagoya , Japan)

 

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Thank you for my wife's flowers, they made her birthday go very well and looked wonderful on the table with the home cooked birthday meal I prepared!(Martin Croft, Riverside CA )

 

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Thank you so much for the way you handled my order. The flowers had to be there on-time, and they were there on-time. This is the fourth time I've ordered from you, and I was kind of expecting the hammer to fall and to have experienced some kind of problem, but there wasn't any. Great job.(Ginny N., Athens GA )

 

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I don't trust any flower shop that doesn't use FTD. I also don't trust any flower shop that messes up an order, no matter how small or big. My business, at bottom, is about persuasion, and if my persuasive powers are undermined by a poorly delivered PR gift, then I look bad, which makes you look bad. I say this as a theoretical, because I have never had occasion to complain about any bad things: The fact is, there haven't been any bad experiences I've had sending gifts to other businesses, provided I use you folks.(Kirk V. , Prescott AZ )

 

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