I will admit that my expectations weren't very high. But you absolutely blew them out of the water. I had ten different orders of flowers and plants going to eight different places, and every single one of them came out right.(Tara H. , Vilnius , Lithuania)

 

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I've been a customer of yours for almost two years and I can't think of a time when one of my orders was messed up just a tiny bit. I have worked with a lot of companies like yours for different products, and I can't think of a single other one that I can say that about. Flowers either must be very easy or your flower services must be very good.(Allie I., Tuscaloosa AL )

 

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I see my aunt Dierdre maybe once a year because she lives in Pennsylvania, but I always get the same greeting about how I sent a nice little vase of lilies to her for her 25th anniversary. (Yes, I know it's silver, but what can you do?) It's getting to be a little embarrassing. Because I'm usually with my sisters and my present is the only one she ever says anything about.(Clarissa R., Grand Junction CO )

 

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Thank you for being so responsive. I ordered one of your arrangements for my anniversary, but there was a problem with the credit card. It wasn’t your fault, but you not only corrected the problem, you made a good customer because you were so good about it. I wish more Internet places gave as good service as you did.(Carlos O., Little Rock AR )

 

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I was so relieved when I heard that the flower delivery was on time for my grandparents' anniversary. I wasn't able to be there, but the flowers showed I was there in spirit.(Pauline V. , Jackson MS )

 

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I want to express my gratitude for your excellent service and delivery. The date of my aunt and uncle's funeral was changed several times and I had to call you several times in order to change the delivery date. At each change, I was assured it was not a problem, and guess what? It wasn't a problem. At such a sad time in our lives, I was grateful to get some light from at least one participant in the service.(Tess H. , Boulder CO )

 

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Thank you for being so calm and understanding. And I’d like to apologize to Heather, who took my call. There was a problem with my credit card and I really freaked out. All of the emotion surrounding my husband’s funeral just came roaring out at that moment, and then to have my credit card stop working was just too much. This was three months ago, and I am only now coming to terms with the whole thing. But I wanted to apologize to Heather, who was gracious enough to let me vent at her and smart enough to take care of the problem on the spot.(Katherine L. , Mayaguez PR )

 

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I don't think it's entirely fair that all my friends and family get to see the lovely flowers that I order from you, and I get to see bupkus. Not even a lousy picture. Sheesh, you'd think someone would take the hint and at least send me something. I hear from them about how wonderful and lovely my gifts are by calling me and sending me e-mails, but do they take a picture, or better yet, send me flowers back? It's a thankless task being as nice as I am. Oh, well. At least your task isn't thankless. How do I know? Because I'm saying thank you right now!!!!(Delia C. , Tucson AZ )

 

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I don’t know what kind of magic you people put in those anniversary packages of yours, but my girlfriend is now my fiancee. She said she wouldn’t mind being with a guy who knows how to pick flowers. I didn’t bother to tell her that you did all the work.(Tim F., Harrisburg PA )

 

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I love flower bouquets on stage with me as I perform cabaret – I get the club to include this as part of my fee because there is nothing I love more than playing singing to a room of handsome men with flowers in my hand.(Emma Johannsen, El Paso TX )

 

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It's so nice that I can send things and they actually get there. It's a problem of mine, that I'm not by nature a trusting person. And it seems to me that the Internet was not built for people like me. How can I possibly know that what I order is going to be taken seriously and is not some elaborate thirteen year old's practical joke? Well, at least I know that your site is both serious and friendly. All deliveries arrived as promised.(Jan T., Rotterdam )

 

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A big thank you for the beautiful flower arrangements you made for our wedding day. They surpassed our expectations and helped make our wedding day that extra bit special. Thank you so much(Davey Berg, Jersey City NJ )

 

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I simply love all the choices that you have. I like that you have other things besides just flowers, like plants and FTD baskets of gift foods. That's good choices right there. I sent one of the baskets to a friend and he liked it very much. I sometimes wish someone would send me one of those, but maybe I can send myself one one day.(Wilma N., Midland TX )

 

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Thank you so much for the care you put into the arrangement and order of the flowers that I sent to my sister in the hospital. She and her new baby, Jeromy, are doing fine and are enjoying the flowers. Her husband Rick was there also, but we won't talk about him. I saw them sitting in a preferred position on the table next to her. It was very gratifying.(Michelle C., Slidell LA )

 

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My mother and I thank you for the flowers. I sent them to her for her birthday to be delivered to her house, but there was an accident, and now she's in the hospital. I appreciate that I was able to change the address before they got sent, because she hasn't been back at her house for a while now. It's sad that her birthday flowers turned into get well flowers, but she appreciated them no matter what the occasion was.(Florence D. , Bend OR )

 

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It was such a pleasure doing business with you. I have a lot of gifts to give, and it's so much easier now that I have a single source that I can rely on to not only get everything where it's supposed to go, but to also help me make informed choices. Many Internet companies simply do not have the level of service that you do. You are truly special in this regard.(Sarah D., Kailua HI )

 

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I have to complain a little bit. The picture on your website did not do the flower arrangement justice, and it looked like I spent more on my step-mother's Mother's Day present than on my mother's present. It was so lovely and wonderful that I had to keep reassuring my mother that didn't spend too much on it. *sigh* I wish there was a warning somewhere on your website that said the flowers may be more spectacular than they appear.(Gabi G., Greensboro NC )

 

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