Is there some kind of large population of patient souls where you get your customer service people from? Do they also babysit for a trio of tiny terrors (ages: 3, 6, & 8)? I must have been on the phone with this person (I forget her name, sorry!) for at least a half an hour trying to order a simple flower arrangement and I have to chase around my terrors (I mean: lovely children) at the same time. I think it took me half that time just to get her the address. Thanks for not hanging up on me. HA!(Anne B. , Appleton WI )

 

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Here in France, they celebrate Mother's Day at the end of the month in May instead of in the middle, so I have to remember to keep on my toes around April. But sometimes it kind of sneaks up on me and I need some help to get flowers very quickly to my mother. This is where you come in. No matter how late I am, you are always ready to take my order and be able to deliver it on the correct day. Thanks for saving me from permanent mother humiliation.(Jacqueline S. , Lyon , France)

 

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I insist on fresh flower bouquets sent to my wife’s office every week; from there, I take a small sample and put them on my desk. I also make sure I have some in the courtroom to ease the atmosphere. You could say I’m a bit of an expert – a spray of chestnut blossom with white lilies is my favorite combination – but I know your personnel are far more knowledgeable than me, as you demonstrate on the phone each week!(George Askey, Wichita KS )

 

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I almost stopped short of ordering any of the brightly colored funeral sprays for my mother’s funeral. She was fond of all sorts of bright colors, but I didn’t know if they would be right at a funeral. They just looked so lovely on your website that it made me think of her just to look at them. I ended up being very happy with my choice.(Nora A., Lake Charles LA )

 

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My brother’s impossible to shop for. Thanks for helping me get it right with his and my sister-in-law’s anniversary. I knew she would like the flowers, but I didn’t know how impressed he would be with them. He’s not the most easy to please person in the world, so I really appreciated the job you did. Bet that I’ll be ordering from you again.(Alison U., Cape Coral FL )

 

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My boyfriend buys me large flower bouquets so that we can arrange them on the bed!(Vanity Harvey, Denver CO )

 

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I couldn't think of a centerpiece for the Christmas table until I saw your arrangement of white roses. How perfect, I thought to myself. They worked out just fine, but I had to order a second one at the last minute because of some *ahem* uninvited guests. At least the flowers were nice.(Cristyl W. , Albany NY )

 

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It seems like anyone who uses FTD to wire flowers around the world should be sending the same things to everyone. How come when I order from you folks I always seem to get things that are better than anyone else? I swear you have your own network for just be best flowers and gifts because I can't believe that the other lower-quality places I order from can possibly be using the same network you are using.(Jessica J., St. Charles MD )

 

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Thank you about that you're such a great place. I don't understand women. Flowers seem to help with that. You can know exactly what they're feeling when they're holding flowers that you just gave them. I think you're a great place because you help people understand women better. (Torrey P., Wausau WI )

 

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There's one thing I've found about sending flowers. It has to be the right ones at the right time. There is a general understanding about what kinds of flowers mean what, so when I send red roses, I want it to mean love, and when I send white roses, I want it to mean friendship. When I send mixed colors... I'm not quite sure what that means yet, but I'll get it eventually. My point here is that I am grateful you get everything, every order right. There was one time when I meant to send white roses and the place sent red. I mean, is that right? To this I say NO. You should know that your efforts are appreciated. (Brian P. , Benton Harbor MI )

 

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Thanks again for giving us beautiful memories on our happy day. The centerpiece was the most beautiful thing I ever saw!(Hazel Armstrong, Raleigh NC )

 

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The good thing about ordering from you is that everything gets to where it needs to go. My daughter is studying in the US, and we can send her things with very little trouble at all. We work so that she can learn about the world and all the things in it. We will express our gratitude for that to you buy continuing to order plants for her flat in the State of Massachussetts.(Linda E. , Antwerpen , Belgium)

 

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Thanks for being a competent business resource and not just some cutesie floral delivery outfit. No offense intended. I appreciate the work you put in to make sure that all orders get completed competently, and that is why you're good for businesses to use. I've sent many gifts and flowers and have had no reason for complaint. It's great being able to work with you.(Marion V., Springfield MA )

 

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It’s late, but I wanted to write and tell you that the flowers really did come for my father’s birthday. I had been calling and calling your office to make sure they had arrived, and they hadn’t yet. It turned out that they got there before I even called the first time, and my father was enjoying them, but the nurse’s station got the wrong room. After that it was just a comedy of errors. But none of them were yours. I’m sorry for bothering you so much, but it turned out OK. I really needn't have even called at all.(Koniko E. , Santa Barbara CA )

 

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Thanksgiving flowers always help to brighten the day as we remember harder times; your delivery (from our last-minute order) was prompt and I cannot thank you enough.(Allanah McLeish, Denver CO )

 

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As a busy working couple my husband and I don’t often have time to spend together outside of evenings and weekends. The flower delivery to my office last Thursday took me totally by surprise and I must admit to shedding a brief tear of joy, although I won’t be telling that to my staff! Thank you very much.(Sapphire L. Hancock, Augusta GA )

 

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Your floral shop is always the most well-presented and I love your roses quartet vase!(Diana Thompson, Washington DC )

 

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