It was wonderful to have been able to tell you exactly what I wanted from your flower delivery and find when I got home a big bunch of roses with chocolates exactly as I had described! Thank you!(Craig Bulder, Washington DC )

 

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Thank you for being so calm and understanding. And I’d like to apologize to Heather, who took my call. There was a problem with my credit card and I really freaked out. All of the emotion surrounding my husband’s funeral just came roaring out at that moment, and then to have my credit card stop working was just too much. This was three months ago, and I am only now coming to terms with the whole thing. But I wanted to apologize to Heather, who was gracious enough to let me vent at her and smart enough to take care of the problem on the spot.(Katherine L. , Mayaguez PR )

 

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I'd like to think that I was making my daughter happy when I sent flowers to her on her first day at college, but I really suspected that she was embarrassed by her mother in front of her dorm-mates. It was a little of both, I guess. She called to say that she really enjoyed them, but she asked if it was OK that she told everyone they were from her boyfriend. *sigh* There's only so much a mother can do. (Margo E. , Holland MI )

 

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You have to tell me your secret. How come my delivery of flowers arrived right on time when others didn't arrive at all? I assume we all used FTD affiliated places, but only I used you. There was a snowstorm and not even the phones were working. I didn't even know they had arrived until a couple of days later when my friend called around to let everyone know she was OK. I had to write and tell you that.(Eliza N., Lexington KY )

 

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My mother sent me flowers out of the blue the other day. I called her up to find out what was going on, and she told me that she suddenly realized that she had a wonderful daughter. I almost wish there was a camera there to catch the expression on my face. The note on the card had your name on it, but that's not why I'm giving you feedback. You probably don't know exactly what happens to your flowers after their get received. Well, they're sitting on my kitchen table right now, two months after I received them. Two months! Every time I look at them, I remember what my mother said, and that has been for a long time. Thank you.(April G. , Gilroy CA )

 

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I decided to send flowers to myself on my birthday this year. It wasn’t exactly my idea of a perfect gift -- I would rather get flowers from someone else in my office, but that’s a different story. I’m so glad that I did because I almost forgot about them when they came. I was surprised at just how much the flowers brightened my day and lifted my mood.(Taylor A., Lafayette LA )

 

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I love that you have all those geographical locations on your website. Do you use FTD? Oh, Duh... I just noticed that you did. I've often found myself only using FTD for sending flowers just because they seem to be very reputable, and I've never had any problems. Not to say I've had problems with other services, but this is the one I've had experience with.(Eileen R. , Texas City TX )

 

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Thanks for taking my order and running with it. I ordered the tower of fruit basket to send to my sister in the States. In St. Louis, actually. I know there is a problem with sending produce from country to country, but from what I understand of FTD and other wire services, you actually do all of your business within the country of delivery. I think this is a major benefit of delivery services like yours, and I think this is a very good reason to send gifts this way. I don't know if there's a similar rule about flowers and plants, but I really don't need to know if I order from you, now do I.(Shea G. , Bristol , United Kingdom)

 

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Here in France, they celebrate Mother's Day at the end of the month in May instead of in the middle, so I have to remember to keep on my toes around April. But sometimes it kind of sneaks up on me and I need some help to get flowers very quickly to my mother. This is where you come in. No matter how late I am, you are always ready to take my order and be able to deliver it on the correct day. Thanks for saving me from permanent mother humiliation.(Jacqueline S. , Lyon , France)

 

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The hospital is not a fun place to be over the Holidays. I know, because I lived through it once. My dad spent last Christmas in hospital recovering from bypass surgery. So I wanted to send something to let him know we were all thinking of him. I wish I could have been there, but we're scattered throughout the world and we never really see each other during the holidays because traveling is so frightful nowadays. More often than not we see each other in the spring, celebrating nothing in particular, because it's much more bearable. I apologize if this sounds like my life story. All I really wanted to point out was that I thought the floral arrangement I send turned out wonderful. My mum clicked a few images for me to see, and I noticed how much fuller and more colorful they seemed than what I remember from the picture on your website. A pleasant surprise, thank you very much.(Abigail H. , Wollongong NSW , Australia)

 

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You must have been doing this for years and years to have achieved a near perfect level of customer service. You somehow got the address right, even when I wasn't sure. I wasn’t familiar with the format of addresses in America, and I dashed off a panicky note to you earlier. I’d like to apologize to you if I could, because by the time I wrote the note and sent it off, apparently it had already been fixed and was well on its way to being sent to the right place.(Barbara P., Durban )

 

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It's not easy to trust that things will happen when you click those little icons on the screen. It doesn't seem like the real world when you do that. I just want to tell people that I can vouch for your website. I've tried it and it works fine. The flowers were lovely and the delivery was professional. Whatever you're doing, keep on doing it.(Alicia S., Altoona PA )

 

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Thank you so much for the way you handled my order. The flowers had to be there on-time, and they were there on-time. This is the fourth time I've ordered from you, and I was kind of expecting the hammer to fall and to have experienced some kind of problem, but there wasn't any. Great job.(Ginny N. , Athens GA )

 

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It wasn’t until I presented my girlfriend with roses from your floral shop that she finally said yes to marrying me. Thanks!(John Maine, Kansas City MO )

 

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Thank you very much for the special attention you gave to the order I sent in. The flowers were for a funeral of a family friend, and everything you did was wonderful and tasteful, and I wanted to thank you from the bottom of my heart.(Trisha L., Reading PA )

 

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Thank you for getting the flowers to the right place at the right time. My cousin told me that some flowers went to the house, and some went to the funeral home, and one went to the hospital, even after my uncle had died. Well, yours was one of the ones that got to the right place, and it was nice to hear that the flowers were comforting to the family. My uncle was a very special person, especially to that family.(Donna U., Wildwood NJ )

 

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I gave my wife more expensive gifts before, but I never got the reaction that I got when she received your flowers. It wasn’t an occasion, it was “just because”. I’ve never seen her get all gushy like that over a simple gift before. I have to think you had something to do with that. I have to say thank you.(Jules H., Antioch CA )

 

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Rowe florist, VA Virginia - Flowers Rowe VA - Flower Delivery Rowe VA -Flower Delivery Rowe VA

 

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