You must have been doing this for years and years to have achieved a near perfect level of customer service. You somehow got the address right, even when I wasn't sure. I wasn’t familiar with the format of addresses in America, and I dashed off a panicky note to you earlier. I’d like to apologize to you if I could, because by the time I wrote the note and sent it off, apparently it had already been fixed and was well on its way to being sent to the right place.(Barbara P. , Durban , South Africa)

 

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I’m with the Guard in Iraq. I couldn’t be there on our anniversary, so when I sent flowers, I wanted to get it right. And you people got it right. I say I appreciate it when someone goes out of their way to do a good job, and you did a good job. There’s a man in Beaverton who appreciates the flowers I sent him, and I can’t say he’s happy about getting the flowers and not me, but we’re both appreciative that you helped us celebrate.(Phyllis S., Madison WI )

 

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My daughter has decided she wants to become a florist! All down to the wonderful flowers I regularly send to my wife though you!(Wilson Stewart, San Diego CA )

 

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My best day this year was seeing the look on my five-year-old's face when she saw the giant package of flowers that my father sent to her on her first day of kindergarten. They arrived early, to my surprise, so that Linden could see them before she went. It was a special start to a special day, and she wanted to bring them to let the rest of the class enjoy them. By all accounts, they did. I don't know if this would have been possible with another flower distributor, but I'm glad they were possible with you. I sent my thank you's to Linden's grandfather, and now I'm sending you my thank you's.(Ashley E. , Williamsport PA )

 

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I just wanted to say thanks for your excellent service. You probably get a lot of husbands like me who have no idea what to get their wives for their anniversary, and flowers seems like such a fall-back position. But she was really impressed with the flowers she got - it wasn’t just a polite thank you, if you know what I mean.(Jared O. , Denton TX )

 

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I cannot begin to count the amount of money I have spent on flowers from you - I just seem to be able to find something for any occasion!(Sandra Pilcher, Memphis TN )

 

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I emigrated to Canada in order to be with my boyfriend, yet I was still able to send flowers to my mother on her birthday. How? Via your convenient international delivery service! I believe half of Mumbai has visited my parents home to see the flowers!(Jatinda Mistry, Spokane WA )

 

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Thanks for delivering your flowers so early in the day. It was perfect for the lunch date that I had with a new girl that I wanted to impress. She was definitely impressed and it set the tone for the rest of the day. I owe you a lot beyond what I paid for the flowers.(Jennifer P., Anniston AL )

 

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When ordering my wife's roses for our anniversary I found the lady on the phone very helpful and she suggested that I surprise my wife by having them delivered to her at work. She was very happy with the flowers and everyone complimented them!(Adele Riley, Greensboro NC )

 

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Everyone has been complimenting me for the absolutely gorgeous bouquet of roses that I sent to my mother. They were a total hit, and I fielded a number of calls from people who got my number from my mother asking where I got them from. A lot of people in Boca Raton, FL will be calling you shortly.(Lysette B. , Saginaw MI )

 

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