If I could give one piece of advice to people looking for a reputable flower delivery company, it would be not to be fooled by the superficial look of the website. There are a lot of flower companies affiliated with FTD or that have a number of arrangements to choose from. But the only way you can tell who is good and who is not so good is to try them yourself. And if you're like me, you have neither the time nor the money for that. So I took a look around your website - in addition to some other companies - and I saw your testimonials page. The reports were glowing. It wasn't just the normal "satisfaction" type customer comments. The people you call customers actually seem to feel like you're a part of their lives, which is very telling for a potential customer like me. I'm here to let everyone else know that what other people are saying is true. Everything is done deceptively professionally. I say that because you really feel like you're treated like a part of something like a family, even though everything that you do is in the name of business. You must know how rare that is, and even if you don't, don't let all this go to your head. You people get such great reviews for a reason.(Pat Y., New Orleans LA )

 

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I can't believe sometimes just how wonderful you guys are. You are always above expectations and you go the extra mile to make ordering flowers almost as great an experience as receiving them.(Frances A., Concord NC )

 

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This is just a note to let you know that my aunt's espresso gift basket arrived safely and promptly. I called to tell her it was coming, and she informed me that it was already there. In fact, she was already into the coffee. (Julia E., Raleigh NC )

 

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You must have been doing this for years and years to have achieved a near perfect level of customer service. You somehow got the address right, even when I wasn't sure. I wasn’t familiar with the format of addresses in America, and I dashed off a panicky note to you earlier. I’d like to apologize to you if I could, because by the time I wrote the note and sent it off, apparently it had already been fixed and was well on its way to being sent to the right place.(Barbara P., Durban )

 

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I read some of your testimonials, and I thought, “come on, who really writes to a company to thank them for actually doing their job?” There are so many companies that do just the minimum necessary to fulfill their customer agreements. Well now here I am writing to you tell you that you exceeded my expectations. I didn’t have any idea that it was possible to exceed expectations from a flower delivery company. But you did for sure. I hope this makes it onto the testimonials page, because I think people should know that your flower delivery service is the best ever!(Susan V. , Seaside CA )

 

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You really put out a great effort to make sure the products you send are of high quality and high standards. I recommend your flowers to a lot of people on a daily basis, so don't be surprised if you see a spike in your flower sales very soon.(Patricia R., Wheeling WV )

 

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My uncle really loved the flowers that I ordered from you. He said they reminded him of when he was a boy in Kentucky and whole fields would bloom with all different colors. He asked me to ask you if you know what he's talking about because it looks like you got a lot of the flowers right. Could you tell me if you used some of those Kentucky flowers? My name is Cicely, and you can respond at [e-mail address withheld](Linda M., Nampa ID )

 

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No one had ever sent me flowers before but when I remembered the true meaning of the festival we had a wonderful weekend. Your Thanksgiving flowers were stunning.(Noel Hardy, Des Moines IA )

 

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I’m used to buying flowers at a store. Usually I get them at a grocery store or a drugstore. I thought I’d try and order some online just for myself at first. They arrived on-time, they were beautiful, and they’re still going strong. I don’t see why people have such a hard time ordering things online, it was so easy.(Jeri L. , Anchorage AK )

 

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I like that you can add extras to the arrangements you send for a reasonable charge. I sent the Butterfly Basket and added a balloon onto it for my best friend's birthday. I saw those butterflies and it made me think of her. She was very happy with it when she received it. Great job!(Colette D. , Oklahoma City OK )

 

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