Is there some kind of large population of patient souls where you get your customer service people from? Do they also babysit for a trio of tiny terrors (ages: 3, 6, & 8)? I must have been on the phone with this person (I forget her name, sorry!) for at least a half an hour trying to order a simple flower arrangement and I have to chase around my terrors (I mean: lovely children) at the same time. I think it took me half that time just to get her the address. Thanks for not hanging up on me. HA!(Anne B. , Appleton WI )

 

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I am not the type of person who writes these kinds of testimonials, but I was suddenly struck by how professional and terrific you are. I can't hold my tongue any longer. I'm adding to the sea of voices you seem to have that say just how wonderful and terrific you are. I've been sending you flowers for about a year now, and in that time I need both hands to count the number of times other general delivery companies have screwed things up.(Ruth-Anne A., Marysville WA )

 

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I was struck by the creativity of your staff in putting together different flower arrangements and their uses. The ideas your people have are excellent, and as it turns out, very useful.(Trish P. , Ankara , Turkey)

 

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The lady on the phone very helpful and she suggested that I surprise my wife by having the flowers delivered to her at church as the Sunday service was coming to a close. She was very happy with the flowers - if a little embarrassed by the attention!(Dot Banks, Indianopolis IN )

 

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Let me paint a picture for you guys who just royally screwed up with your women. Do you say I'm Sorry, or do you say I'm Sorry with flowers? Which do you think works better? Hmm? Try it even when you haven't done anything. Mark down the response as an experimental effect and then try it again in a couple of months. Trust me. This stuff is science. Oh, by the way, the flowers you people deliver are terrific.(Lucas L., Jaffa )

 

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Would you believe that I’ve never sent flowers through a florist shop before? I used to have my own garden but I’ve become too unsteady for gardening – a big thank you for enabling me to send my son and his wife a lovely bunch of flowers on their wedding anniversary. You should have seen the look on their faces!(Belle B. Watson, Vancouver Canada )

 

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If there’s one piece of advice I can give to husbands who’ve been married for more than ten years it’s this: GIVE HER FLOWERS, YOU IMBECILLE. After fourteen years of marriage, my wife had given up on me being a romantic. But I sent her flowers and now she thinks I’ve reformed. Maybe I have, I don’t know. Maybe you guys can be romantic for me. Can I set up an account where you automatically send a different set of flowers every month so it looks like I was thinking about it?(Norman V. , Tallahassee FL )

 

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Thanks for taking my order and running with it. I ordered the tower of fruit basket to send to my sister in the States. In St. Louis, actually. I know there is a problem with sending produce from country to country, but from what I understand of FTD and other wire services, you actually do all of your business within the country of delivery. I think this is a major benefit of delivery services like yours, and I think this is a very good reason to send gifts this way. I don't know if there's a similar rule about flowers and plants, but I really don't need to know if I order from you, now do I.(Shea G., Bristol )

 

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Gift baskets are a wonderful idea and along with roses, carnations, chocolates as well as a beautiful display of Thanksgiving flowers you have given me a very floral year!(Nicola Standing, El Paso TX )

 

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After an extended stay in the States, I am prepared to say that I like China better. This is not to say that I would not enjoy a life over there. I think my wife and I could enjoy a life together just about anywhere. But I have to say that I prefer my home country. I have made many friends and learned about many things that I can use now that I am back at home and teaching. One of the things I learned was how to use your website to send good-will gifts, like flowers and plants that people keep in their homes for a time. I know there are problems with both of our countries, but this is one thing we can agree on, that things that organize and make beautiful the home are well worth the effort(Li-Don W. , Shanghai , China)

 

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