If flowers can look that good all of the time, then your competitors are in the wrong game!(Sid Principal, New York NY )

 

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I moved to California in order to be with my boyfriend, yet I was still able to send flowers to my mother in Florida on her birthday via your convenient international delivery service!(Lyndell Kerry, Los Angeles CA )

 

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It’s late, but I wanted to write and tell you that the flowers really did come for my father’s birthday. I had been calling and calling your office to make sure they had arrived, and they hadn’t yet. It turned out that they got there before I even called the first time, and my father was enjoying them, but the nurse’s station got the wrong room. After that it was just a comedy of errors. But none of them were yours. I’m sorry for bothering you so much, but it turned out OK. I really needn't have even called at all.(Koniko E., Santa Barbara CA )

 

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I don't believe what just happened. I sent flowers to my sister, who was on a business trip across the country. She e-mailed me that she won a big account, so I sent her a congratulations present. Little did I know she checked out early and was already back home! I have never in my life been contacted by a delivery company to tell me that the person I sent a gift to had checked out and would I like to send it to where they are now! My sister got the flowers and I got a big shock as to the quality of your service. You and FTD must have a direct line to one another. What a refreshing attitude! Thanks!(Melody E. , Port St. Lucie FL )

 

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Gemma and I were thrilled with the wedding flowers - the flower bouquets were beautiful are still going strong!(Kelvin Henderson, Boston MA )

 

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I don’t know who else to tell, so I’ll tell you. Our son was killed in Iraq this past year. The conflicting emotions I feel about this are unbearable. We were so distraught that we left most of the arrangements to my brother. He had the good sense to order the flower stands from you. which I never would have thought made a difference. My brother has never been one to display heartfelt emotion, but I felt it when those flowers were next to my son’s civilian coffin at the funeral home. It was not at all what I expected, and it was damn wonderful. I’m sorry, can I say that on your feedback form? I just wanted to get that off my chest. Thank you.(Delta F., Murfreesboro TN )

 

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I love that you have so many things to choose from. I still haven't been able to even get through them all. I've found so many arrangements that I like right off that there hasn't been a need for me to explore further. I think with the amount of flowers that I send on a regular basis, though, that I'll quickly go through them all.(Angelina M. , Pusan , Korea)

 

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What a great customer service team you people have. All just for flowers from a schlump like me to his wife. You’ve really got a smooth operation going on there.(Lou J. , Atlantic City NJ )

 

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Thank you for being so calm and understanding. And I’d like to apologize to Heather, who took my call. There was a problem with my credit card and I really freaked out. All of the emotion surrounding my husband’s funeral just came roaring out at that moment, and then to have my credit card stop working was just too much. This was three months ago, and I am only now coming to terms with the whole thing. But I wanted to apologize to Heather, who was gracious enough to let me vent at her and smart enough to take care of the problem on the spot.(Katherine L. , Mayaguez PR )

 

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My father recently retired and as he received his gift he handed over a large flower bouquets from yourselves to his secretary who has worked for him for 25 years - she was close to tears, they were smashing!(Rakesh Kumar, Boston MA )

 

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